Good service, convenient, great communication and no
pushiness. Car was ready in a timely manner
pushiness. Car was ready in a timely manner
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by margerychase
Apr 05, 2024 -
Audi Burlington responded
Thank you for rating our team five stars, Margery! We look forward to assisting you again! - Audi Burlington
Jim in the Service department should be the poster boy
for Exceptional customer service. Best I’ve seen in a really long time!
for Exceptional customer service. Best I’ve seen in a really long time!
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by Clangwuma
Service Price Transparency
Apr 03, 2024 -
Audi Burlington responded
Hi Clang! We're delighted to know that Jim from our Service department provided exceptional customer service! Your feedback is greatly appreciated, and we'll be sure to pass it along. Thanks for choosing Audi Burlington!
I love this dealership.
Great for service. Jim is fabulous. Always gives me the straight story on the state of my 10 year old car. I highly recommend this dealership and
Great for service. Jim is fabulous. Always gives me the straight story on the state of my 10 year old car. I highly recommend this dealership and Jim as well.
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by Eweisman6
Service Price Transparency
Apr 01, 2024 -
Audi Burlington responded
It's fantastic to know that you've had such positive experiences with Jim and our team at Audi Burlington. We appreciate your recommendation and look forward to your next visit!
Clean facilities, friendly and knowledgeable staff,
reasonable wait time.
The one thing I did not expect and disliked was the cost. It cost me over $2000.
I know things are not cheap, but that is
reasonable wait time.
The one thing I did not expect and disliked was the cost. It cost me over $2000.
I know things are not cheap, but that is a bit too much. I know you have a lot of overhead, but you pass it on to your customers. In some way. I think I will have to look around for service some place else.
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by Ranger007
Service Price Transparency
Mar 21, 2024 -
Audi Burlington responded
Hi Ranger! We appreciate your feedback on our facilities and staff at Audi Burlington. We understand that cost is a concern and are always striving to provide the best value for our customers. Please feel free to reach out if you'd like to discuss this further! Safe travels!
Great service work completed first time correctly.
Jim my service advisor Jim Parolisi was excellent as usual.
Jim my service advisor Jim Parolisi was excellent as usual.
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by Victor
Service Price Transparency
Mar 18, 2024 -
Audi Burlington responded
Victor, it's great to know that Jim and our team at Audi Burlington provided you with excellent service. We appreciate your feedback!
Service was great.
Jim was responsive and sent a video update of the work. Overall excellent
Jim was responsive and sent a video update of the work. Overall excellent
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by a_reppucci
Mar 11, 2024 -
Audi Burlington responded
We're delighted to hear that you had a great experience with our service and that Jim provided excellent communication at Audi Burlington. We look forward to serving you again in the future! Safe travels!
Excellent service.
Loaner available immediately. Jim was on top of the service. Video review is great add on
Loaner available immediately. Jim was on top of the service. Video review is great add on
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by rickloughlin1
Service Price Transparency
Mar 08, 2024 -
Audi Burlington responded
Rick, we're glad to know you had an excellent service experience with Jim at Audi Burlington. We appreciate your feedback on the video review feature too!
Excellent communication and service.
Prompt, friendly and professional and quick to answer questions. Would recommend.
Prompt, friendly and professional and quick to answer questions. Would recommend.
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by JEC
Service Price Transparency
Mar 07, 2024 -
Audi Burlington responded
We're delighted to know you had a positive experience with our team at Audi Burlington. Thanks for recommending us and for your kind words about our communication and service!
Great service every time!
Have brought my AUDI here for service since it's purchase. This dealer has done a wonderful job of caring for my car. So far we're at 145k and I'm
Have brought my AUDI here for service since it's purchase. This dealer has done a wonderful job of caring for my car. So far we're at 145k and I'm expecting at least this 200k more mileage more during it's life span
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by jedengler10
Mar 07, 2024 -
Audi Burlington responded
Hi Jed Engler! We're delighted to know that you had consistently great service experiences with us at Audi Burlington! It's our pleasure to help keep your Audi in top shape. Here's to many more miles on the road ahead!
Excellent service experience thanks to Jim P.
Jim always takes great care of me. He is the best and most highly respected service advisor around thanks
Jim always takes great care of me. He is the best and most highly respected service advisor around thanks
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by Taner.8305995
Service Price Transparency
Mar 05, 2024 -
Audi Burlington responded
Hi Taner! We're so glad to know that you had an excellent service experience with Jim at Audi Burlington! Your kind words are greatly appreciated and we look forward to serving you again in the future. Safe travels!
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