
Jim Piscitello
Service Manager
Boucher Buick GMC of Waukesha
1907 E Moreland Blvd
Waukesha, WI 53186
Dealership Experience
2 yrs, 8 mos
Industry Experience
2 yrs, 8 mos
34 Reviews of Jim Piscitello
March 02, 2021
"After many years in the car business finally a service..."
- pristow44
After many years in the car business finally a service department you can depend on. I would guess more customers would respond if the review didn't require 25 words......
Read MoreOther Employees Tagged: Ken Rice , Alec
February 18, 2021
"Alec took care of my vehicle quickly and he makes you..."
- rredoran
Alec took care of my vehicle quickly and he makes you feel like family. Will definitely be telling my family and friends to come to this location also.
Read MoreOther Employees Tagged: Misael Perez, Reggie Tobias , Alec Austin
February 03, 2021
"My vehicle was in the shop for over 4 months. This was..."
- ANDREWMU
My vehicle was in the shop for over 4 months. This was not a good experience for my family. I hope that our next expirence is better.
Read MoreOther Employees Tagged: Misael Perez, Reggie Tobias
January 27, 2021
"We have a GMC Canyon. They are always very friendly and..."
- JKSTEINHART
We have a GMC Canyon. They are always very friendly and prompt. I can count on the service being done right. I do like the service departments up beat attitude, especially now!
Read MoreOther Employees Tagged: Misael Perez, Reggie Tobias
January 05, 2021
"Streamlined sales process. Automatically included a..."
- DH 1604
Streamlined sales process. Automatically included a vehicle protection package as part of the price and negotiated the price of the package down. This makes you feel as if you've bargained the price of the vehicle down when you actually didn't. There's value in the protection package at a lower price so I was okay with it. The pricing of the vehicle I purchased was good to begin with so I don't feel like I lost anything. Trade in was average and went as I expected for a dealer transaction. Where this group really shined was at delivery. As soon as I sat down to start delivery of my vehicle my fire pager went off. The team here expedited the signing of all the paperwork, moved my items and plates to the new vehicle and had everything ready for me to go so I could respond to the incident. Top notch service. Overall I'm very happy with my experience.
Read MoreOther Employees Tagged: Gregory Prince, Cory Elbert
January 02, 2021
"I called and confirmed the repairs with the service..."
- CARRIEBACKUS
I called and confirmed the repairs with the service department 3 days prior to my appointment, but somehow one of the parts to fix my car was lost and I will need to come back. This is not the first problem I have had with the service department. The first time I had my car in there for the needed repair they never made the repair. I should have checked but trusted the department. The employee was apologetic.
Read MoreDecember 31, 2020
"So far, I have only scheduled an appointment for an oil..."
- WMILLER30
So far, I have only scheduled an appointment for an oil change. It is early to rate this iupcoming service, but previuos service jobs were GREAT.
Read MoreOther Employees Tagged: Nick Majeske, Misael Perez
December 23, 2020
"Great experience. Went in to purchase a new truck for..."
- StevieTGreat experience. Went in to purchase a new truck for our business. Nick handled everything as you would expect - and more. This is my first experience purchasing a new vehicle personally or through the business. All questions were answered, a few small concerns with the vehicle were handled immediately. Within three days we are equipped to continue to grow. Thank you Boucher team! The only concern is it was the Sierra Denali was NOT delivered with a big red bow as advertised on the TV commercials.
Read MoreOther Employees Tagged: Nick Larsen, Kendall Wolfram, Ken Rice
December 18, 2020
"The service manager, Jim, is awesome. I usually have to..."
- davebluhm7
The service manager, Jim, is awesome. I usually have to wait much longer than they tell me, but they do have a nice guest area.
Read MoreOther Employees Tagged: Reggie Tobias
December 05, 2020
"Reggie and Jim were very easy to work with! They made the..."
- nickjblanchet
Reggie and Jim were very easy to work with! They made the process of filing a warranty claim a lot easier than I would have expected.
Read MoreOther Employees Tagged: Reggie Tobias