Jim Rosamino | Page 2

Everyone was very nice, friendly and easy to work with. I would highly recommend to family and friends I would highly recommend to family and friends More

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Salesman Gavin Bodah was very helpful and treated us with respect.Follow up was great after the sale. respect.Follow up was great after the sale. More

by rcellini Verified Customer Verified Customer

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Great to do business with, both Nate and Jim were very respectful of my time and made the buying experience easy and efficient. respectful of my time and made the buying experience easy and efficient. More

by timothyjosephburns Verified Customer Verified Customer

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Excellent, no pressure customer service that I will tell others about. Though we did not buy a car from Nick (this time), I’ll definitely keep him and the dealership in mind the next time I need a vehicle. others about. Though we did not buy a car from Nick (this time), I’ll definitely keep him and the dealership in mind the next time I need a vehicle. More

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Lenny was very helpful and professional from start to finish of the installation of the cover on my F150. Very respectfully and careful, 100% would recommend him and go through him for service again. finish of the installation of the cover on my F150. Very respectfully and careful, 100% would recommend him and go through him for service again. More

by TLUCEY13 Verified Customer Verified Customer

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Glenn helped my wife over the phone with our new Ford lease of a 2026 Ford Explorer. I appreciated his help with this process due to my health. lease of a 2026 Ford Explorer. I appreciated his help with this process due to my health. More

by drgumble69 Verified Customer Verified Customer

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As soon as I walked in the employees at DePaula ford made my family and I feel at home! They were very professional, kind, and extremely understanding! my family and I feel at home! They were very professional, kind, and extremely understanding! More

by andrewmpelton22 Verified Customer Verified Customer

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I have to say what a great buying experience I had recently at DePaula Ford. Was shopping for a 2026 Explorer Platinum and after checking their inventory on line, scheduled an appointment. Walked in recently at DePaula Ford. Was shopping for a 2026 Explorer Platinum and after checking their inventory on line, scheduled an appointment. Walked in the door and was immediately greeted and brought to Jim Rosamino, who in turn introduced me to Gavin Bodah, who would be my sales person. Gavin was extremely knowledgeable about the Explorer and once narrowing down which one I was interested in, immediately brought it up for a test drive. Gavin pointed out all of the features and answered each of my questions before the test drive which really helped make my decision to purchase from DePula. Once we got back to the dealership began settling on a price, and they were able to get where I needed to be as well as maximizing the rebates available. I then met with the finance manager Traci Johnson who reviewed my requested financing and assured me everything was in order based on my pre-approval with Ford. Credit and scheduled the delivery of my Explorer the following weekend. Once again I was completely satisfied with the delivery of the vehicle. Gavin took the time to go over all the technology in the vehicle and getting me setup on The Ford App as well explaining different features of the vehicle. The entire process from start to delivery was seamless and I would highly recommend DePaula Ford…They are the best ford Dealership in Upstate NY. More

by cfcostanzo Verified Customer Verified Customer

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Sorry to say this but no follow up calls very unprofessional operation unfortunately. I thought is was gonna be a good fit for my fleet of Ford trucks. unprofessional operation unfortunately. I thought is was gonna be a good fit for my fleet of Ford trucks. More

by mccagg.excavating Verified Customer Verified Customer

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Salesman Masood was great but there was a $1600. 00 error made on my contract. Apparently, this error was due to the computer? Tracie made it right however. 00 error made on my contract. Apparently, this error was due to the computer? Tracie made it right however. More

by coffeeliberationfront Verified Customer Verified Customer

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