Jim Rosamino | Page 2

I had a truly outstanding experience working with Hussain (sales associate) and Jim (sales manager). From the very beginning, Jim (and Aimee) were incredibly responsive and helpful over email while I was doi (sales associate) and Jim (sales manager). From the very beginning, Jim (and Aimee) were incredibly responsive and helpful over email while I was doing my research. I asked a lot of questions ahead of time, and they always responded quickly with clear, detailed answers that made the process easy and transparent before I even stepped into the dealership. They also knew I was traveling from nearly two hours away, so they understood the importance of making the experience as seamless as possible. When I arrived with my husband and toddler in tow, everything continued to go smoothly. Hussain and Jim were both professional, knowledgeable, and genuinely great to work with. DePaula has a great vibe—even while under construction. The entire experience was relaxed and low-pressure, which I really appreciated. They made sure all of my questions were answered and that I felt comfortable every step of the way. And they even entertained and doted on my toddler—definitely a win-win. Thanks again for the Car Fox!!!! Buying a vehicle with a toddler along for the ride can make things a bit more complicated (though he does love trucks!), but they were incredibly accommodating and patient. It certainly didn’t hurt that DePaula has a nice snack area—and they even treat you to lunch, which honestly felt unheard of to me. Such a nice touch. The level of customer service, communication, and professionalism from both Hussain and Jim was exceptional. I would absolutely recommend working with them, and I would gladly return to DePaula in the future. If you’re in the market for a new truck, definitely ask for Hussain and Jim—you’ll be in excellent hands. PS -- my new truck is AWESOME! I love it even more than I thought I would :) More

by Brittany Maschal Verified Customer Verified Customer

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Very nice work fast and took care of every need or question I had while I was there question I had while I was there More

by revanetten Verified Customer Verified Customer

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Hussain Said is by far the best salesman I’ve ever worked with. Overall awesome experience! with. Overall awesome experience! More

by wtn0514 Verified Customer Verified Customer

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Hussain did everything in his power to make the deal and make sure I was completely satisfied make sure I was completely satisfied More

by mhebert914 Verified Customer Verified Customer

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From the minute I walked into the dealership the entire team was friendly and professional team was friendly and professional More

by kamack7461 Verified Customer Verified Customer

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Nate and Jim ( the manager) did an amazing job following up and generate a new customer and a fan ! up and generate a new customer and a fan ! More

by jimmychmet Verified Customer Verified Customer

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DePaula is friendly. The dealership accommodated each request to ensure we were pleased with our purchase. The dealership accommodated each request to ensure we were pleased with our purchase. More

by swanness Verified Customer Verified Customer

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This was our first time buying a used vehicle and our salesperson, Hussain was just wonderful and made the entire process smooth. The managers that approved the small details we needed to close the deal salesperson, Hussain was just wonderful and made the entire process smooth. The managers that approved the small details we needed to close the deal easily approved what we were looking for. Dealing with finance was also very nice. At no time did we feel pressured to buy and it was an enjoyable process from start to finish. They sold a vehicle and we got a vehicle we were excited to buy. More

by dawnagro Verified Customer Verified Customer

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I liked my sales person very much. The general manager was a bit too much of a stereotypical salesman. The rest of the experience was positive. The general manager was a bit too much of a stereotypical salesman. The rest of the experience was positive. More

by vandewaterbeth Verified Customer Verified Customer

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Professional staff, good ambiance, upfront pricing, gave good discounts, happy with my overall experience there! good discounts, happy with my overall experience there! More

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