Jim Rosamino | Page 28

Have had nothing but issues with my vehicle and overall service with depaula Ford. The only thing that kept me coming back was the service manager did try to make everything better as best he could. Terr service with depaula Ford. The only thing that kept me coming back was the service manager did try to make everything better as best he could. Terrible place to deal with other than that More

by KEVINTEAL558 Verified Customer Verified Customer

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DePaula staff were very friendly and very patient as they assisted me in making the big decision to order my first new car - a decision-making process that took over 3 months. assisted me in making the big decision to order my first new car - a decision-making process that took over 3 months. More

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Very courteous and friendly staff. They made the process of purchasing a car easy. The service department is also friendly and helpful. Love the drive in feature. of purchasing a car easy. The service department is also friendly and helpful. Love the drive in feature. More

by Dawn Verified Customer Verified Customer

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Wow! DePaula Ford truly outdid themselves this time! Best servicing I’ve ever had in my whole life. Thank you so much DePaula!!!! Love you servicing I’ve ever had in my whole life. Thank you so much DePaula!!!! Love you More

by DePaulasNumber1Fan69 Verified Customer Verified Customer

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Mikayla and tracie were wonderful and helped make our difficult experience we had at DePaula Ford a success. I believe those two are an asset to your organization. We can’t say that about certain individ difficult experience we had at DePaula Ford a success. I believe those two are an asset to your organization. We can’t say that about certain individuals More

by Mike Verified Customer Verified Customer

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Depaula Ford Mazda has their act together, all positive all the time. Management- sales - service - parts - finance. Clean work environment all throughout the facility, people trying to do their best. I’ve all the time. Management- sales - service - parts - finance. Clean work environment all throughout the facility, people trying to do their best. I’ve been in many dealerships, Depaula Group is one of the best. More

by usgtroy Verified Customer Verified Customer

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Great Service On time like promisedClean bathrooms Great Service On time like promised Clean bathrooms Friendly sales people when waiting for the service to be finished The text message Vidio on Great Service On time like promised Clean bathrooms Friendly sales people when waiting for the service to be finished The text message Vidio on my car while it’s being worked on More

by MRBEEFCAB Verified Customer Verified Customer

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My experience was incredibly amazing thanks to. Branden My experience was incredibly amazing thanks to. Branden in the Service Dept. He made everything great for me. He was professional, patient, understan My experience was incredibly amazing thanks to. Branden in the Service Dept. He made everything great for me. He was professional, patient, understanding and reassuring to me. He is an asset to the Service Dept. More

by LINDOM167 Verified Customer Verified Customer

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It was a great experience. Vince Smeaton and Jay were so polite and helpful. They went above and beyond to help! Thank you so much! polite and helpful. They went above and beyond to help! Thank you so much! More

by nyarng1969 Verified Customer Verified Customer

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After initially not receiving a call back about ordering an Explorer, i saw Depaula was the only dealer that had one in stock 3 weeks (and failures at 2 other dealerships) later. I called and spoke to Aimee an Explorer, i saw Depaula was the only dealer that had one in stock 3 weeks (and failures at 2 other dealerships) later. I called and spoke to Aimee and Angela, who made sure I got a call back from Sales Mgr. Jim who was great. Jim put me in touch with Nate whose follow-up and hustle was top notch and I will buy my next car from him first! It’s a great feeling when you’re spending tens of thousands of dollars when your salesperson is all over the details and sets you up for success each step of the way. To top it all off, my wife and I had initially passed on the delivery explanation because we were short on time, but my wife had some questions and Tyler came out on short notice. What a PRO! This guy was sensitive to our time constraints but quickly and efficiently identified what we didn’t know AND taught us things we may never have known (or learned) about the car. On top of that, he is a riot! As great as the rest of the experience was, your MVP’s are Nate who brought the excellence and efficiency and Tyler who brought the fun and added so much value to our purchase. I’ve bought a lot of cars but have never taken a delivery or had an overall experience as good as this! I bought Ford PremiereCARE because of my confidence in this dealership after dealing with Nate and Jim, even after getting blown-off initially. 100% will use Depaula Ford for my next car (a pickup next year) because of these awesome professionals. More

by crobinson661 Verified Customer Verified Customer

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