Jim Self
Jim Self at Robert Brogden Buick GMC

Jim Self

Parts Manager

Robert Brogden Buick GMC

1500 E Santa Fe St
Olathe, KS 66061

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4.9
33 Reviews
4.9

33 Reviews

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33 Reviews of Jim Self

August 23, 2025

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Employee Rating

Jimmy Statler was absolutely wonderful in every aspect of helping me with my service. He is extremely knowledgeable about everything needed, great at communicating, and made sure everything was done in the t More

by JimmyAcura
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Aug 23, 2025

Robert Brogden Buick GMC responded

Thank you so much for your wonderful review, Jimmy! We’re thrilled to hear that Jimmy was able to make your service experience at Robert Brogden's Olathe Buick GMC such a positive one. His knowledge and great communication truly shine, and we’re lucky to have him on our team. We sincerely appreciate your kind words and look forward to welcoming you back next time! Sincerely, The Robert Brogden Buick GMC Team

August 10, 2025

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I believe Lacey is a top tier service advisor and I NEVER have a bad experience with her. More

by cedricmayberry
Service Price Transparency
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Recommend Dealer
Yes
Aug 10, 2025

Robert Brogden Buick GMC responded

Thank you for your wonderful feedback, Cedric! We're glad to hear that you consistently have great experiences with Lacey. She truly is a valuable part of our team at Robert Brogden's Olathe Buick GMC. We appreciate your loyalty and look forward to serving you again in the future! Sincerely, The Robert Brogden Buick GMC Team

August 05, 2025

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The Robert Brogden Buick GMC service department, service department manager and parts department was extremely helpful and friendly! More

by Adam
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: David Blackburn, Katie Terry

Aug 05, 2025

Robert Brogden Buick GMC responded

Thank you for your review, Adam! We're happy to hear you had a positive experience with our service department and team at Robert Brogden's Olathe Buick GMC. Your feedback about our staff's helpfulness and friendliness are greatly appreciated. We look forward to serving you again on your next visit. Sincerely, The Robert Brogden Buick GMC Team

July 31, 2025

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Cedric provided excellence service. I truly appreciate his professionalism. He is one of a kind. More

by cedricmayberry
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Jul 31, 2025

Robert Brogden Buick GMC responded

Thank you! We're glad you had an excellent experience with Cedric at Robert Brogden's Olathe Buick GMC. We appreciate your feedback about his professionalism. We look forward to serving you again. Sincerely, The Robert Brogden Buick GMC Team

July 18, 2025

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Excellent service department! The service staff is hands down the best in the city! Would recommend 10 out of 10 times! More

by REALFASTREFLEX
Service Price Transparency
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Recommend Dealer
Yes
Jul 18, 2025

Robert Brogden Buick GMC responded

Thank you for your feedback! It's great to hear you had such a positive experience with our service department at Robert Brogden's Olathe Buick GMC. Your recommendation means a lot to us. We look forward to assisting you on your next visit. Sincerely, The Robert Brogden Buick GMC Team

June 14, 2025

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Friendly people, concerned about my comfort. They just did a 30,000 tune up on my Buick, I got the works. It was like driving a brand new car. I was given a ride home and waited while they did t More

by EMILYGORDANIER90
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Matt Hoover

Jun 14, 2025

Robert Brogden Buick GMC responded

Thank you for the wonderful review! We're thrilled to hear that you had a great experience at Robert Brogden's Olathe Buick GMC and that your Buick feels like a brand new car after the 30,000 tune-up. Our team is dedicated to ensuring your comfort and convenience, so it’s fantastic to know you appreciated the rides and service. We look forward to seeing you again for your next tune-up. Safe travels! Sincerely, The Robert Brogden Buick GMC Team

June 07, 2025

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Jimmy Carpenter is definitely the guy to go see if you’re in the market for a new vehicle or used vehicle. He has been helping my family and I for the last 17 years with all vehicle needs and he is second to More

by JimmyAcura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 08, 2025

Robert Brogden Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear about your positive experiences with Jimmy at Robert Brogden's Olathe Buick GMC over the past 17 years. Your loyalty means a lot to us, and we're glad to have had the opportunity to assist you and your family with all your vehicle needs. We look forward to seeing you again soon! Sincerely, The Robert Brogden Buick GMC Team

June 01, 2025

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Bought my new GMC 2500 and had a excellent experience with the crew will buy again More

by dmasilionis
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Recommend Dealer
Yes

Other Employees Tagged: Paul Levin, Jimmy Stateler

Jun 01, 2025

Robert Brogden Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear you had an excellent experience with our team at Robert Brogden's Olathe Buick GMC while purchasing your new GMC 2500. We truly appreciate your business and look forward to assisting you again in the future! Sincerely, The Robert Brogden Buick GMC Team

May 30, 2025

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Jimmy in Sales and Jimmy in Service are both quite the dynamic duo. Always have a great experience every time I go in for service. Really appreciate these guys. Thank you so much. More

by JimmyAcura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 31, 2025

Robert Brogden Buick GMC responded

Thank you for your feedback! We're pleased to hear that you consistently have a great experience at Robert Brogden's Olathe Buick GMC, thanks to both Jimmys in Sales and Service. We appreciate your support and look forward to assisting you again on your next visit! Sincerely, The Robert Brogden Buick GMC Team

April 17, 2025

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They got me in and out painlessly and in a timely manner. Staff was very courteous and helpful. More

by benjaminmholland
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Ryan O'Connor, Ramiro Saenz

Apr 18, 2025

Robert Brogden Buick GMC responded

Thank you for your wonderful review, Benjamin! We're thrilled to hear that your experience at Robert Brogden's Olathe Buick GMC was so smooth and efficient. Our team strives to provide courteous and helpful service, and it's great to know that we met your expectations. We look forward to seeing you again for your next visit! Sincerely, The Robert Brogden Buick GMC Team

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