Jim Stevenson | Page 3

Great service I was not waiting in line My appointment was honored I did not have to wait a long time The work was completed and everything was explained in t I was not waiting in line My appointment was honored I did not have to wait a long time The work was completed and everything was explained in the invoice More

by CWHITE17 Verified Customer Verified Customer

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My last visit was Terrible This service cener had serviced my 2007 Volkswagon Passat sine purchade but when I needed them most for engine repair/ replace they told me they could This service cener had serviced my 2007 Volkswagon Passat sine purchade but when I needed them most for engine repair/ replace they told me they could would not take the time to repair my car due to age and mileage.I am devastated and would never if I can help it be a customer again More

by chalfont3547 Verified Customer Verified Customer

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Maintenance visit For a Saturday appointment I was in an out within an hour. This gave me back my day and as always the guys were courteous. Service always comes For a Saturday appointment I was in an out within an hour. This gave me back my day and as always the guys were courteous. Service always comes with a smile, great customer service! More

by jtyocko Verified Customer Verified Customer

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Great as always I have no complaints everyone is easy and great to work with. I get all my scheduled maintenance and repairs done. Service and sales team are great. I have no complaints everyone is easy and great to work with. I get all my scheduled maintenance and repairs done. Service and sales team are great. More

by cmr89 Verified Customer Verified Customer

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Great experience Was a great experience, had a huge selection, goes out of their way to try to make u happy. Would definitely recommend to friends and family Was a great experience, had a huge selection, goes out of their way to try to make u happy. Would definitely recommend to friends and family More

by Ousey Verified Customer Verified Customer

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Great Service I have been using Chapman to service my vehicle for at least five years now since I bought my vehicle from them. I have always received great service I have been using Chapman to service my vehicle for at least five years now since I bought my vehicle from them. I have always received great service from the staff and have had zero problems with my car. Thanks! More

by GDODDERER Verified Customer Verified Customer

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Complete Rip-off Once you drop your car off they will hold it hostage until they bleed every penny from your pocketbook. I’m so mad I won’t go into detail but I rue th Once you drop your car off they will hold it hostage until they bleed every penny from your pocketbook. I’m so mad I won’t go into detail but I rue the day I brought my car here. I just brought my car and it didn’t know the headlight settings so I ran my battery down. Thinking I might had a bad battery I had it checked out at my local Auto Zone. The battery was good so I thought I had some kind of shortage so I took it to Chapman Volkswagen and I ended with a new battery, new spark plugs, and a passenger door wire harness. In reality all I need was a battery charge. And I may or may not gotten the spark plugs and harness. That how much I mistrust them. More

by williamsrobert116 Verified Customer Verified Customer

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