Jim Stevenson
Jim Stevenson at Chapman Ford Northeast Philadelphia

Jim Stevenson | Page 3

Commercial account manager

Chapman Ford Northeast Philadelphia

9371 Roosevelt Blvd
Philadelphia, PA 19114

4.4
33 Reviews
4.4

33 Reviews

Write a Review

Dealership Experience

39 yrs, 7 mos

Industry Experience

42 yrs, 9 mos

Specialties & Trainings

Lincoln

33 Reviews of Jim Stevenson

December 23, 2019

Dealership Rating
Employee Rating

Quick and efficient I had a recent recall service appointment for my 2006 Mustang. Service Department did an airbag replacement in 45 minutes and I was on my way. More

by taylorjj177
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Roy Fernandes , Kirsten

Dec 23, 2019

Chapman Ford Northeast Philadelphia responded

It is so nice of you to provide positive feedback to us at Chapman. It makes us happy to make YOU happy. Thank you for letting us know we have achieved that goal.

December 09, 2019

Dealership Rating
Employee Rating

My overall service and experience is always friendly. Because of the good service we received. And I was able to get my Explorer in earlier than I thought.They answered all the questions we had about the More

by John E. Johnson
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Bob Keisler , Kirstie Maier

Dec 10, 2019

Chapman Ford Northeast Philadelphia responded

Thank you very much for your business and for taking the time to make known your experience with us! I hope you have a fantastic day and please think of us if we may ever be of service to you in the future.

October 21, 2019

Dealership Rating
Employee Rating

New Lease Jim & Kirstie were very helpful in a smooth transition from an old lease to a new one. They're were very accommodating and showed us all of our optio More

by dtrush
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kirstie Maer

Oct 21, 2019

Chapman Ford Northeast Philadelphia responded

Thank you for sharing this wonderful review! Jim & Kirstie are tremendous people to have on our team. It’s all about team work! Glad you felt like family, it’s crucial that our clients feel at home while at our dealership. We hope you enjoy your vehicle and look forward to doing business with you again!

October 17, 2019

Dealership Rating
Employee Rating

Great service every time Their service is reasonably be priced and it’s worth it. I will not go anywhere else it’s worth it to spend the extra money at the dealer and have pea More

by mitflttr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bob Keisler , Robyn Hoffman, Ashley Miller, Kerry Petratos, Corey great guy and other 3 guys out at the desk are great

Oct 21, 2019

Chapman Ford Northeast Philadelphia responded

Thank you very much for sharing your experience at Chapman. We certainly appreciate your patronage, and welcome you to the Chapman Family. Thank you for the recommendations, they do mean so much to our dealership!

October 03, 2019

Dealership Rating
Employee Rating

Great experience! I had a great experience! I love my new Escape! Everyone was very accommodating and helpful. I would definitely recommend Chapman to anyone looking fo More

by mccarron4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bridget

Oct 04, 2019

Chapman Ford Northeast Philadelphia responded

We really appreciate this review. Jim is an outstanding employee and never fails to satisfy his customers. Glad everything worked out well. We look forward to doing business with you again. Best of Luck!

September 13, 2019

Dealership Rating
Employee Rating

Always a great job Every time I go there I can alway rely on the service.. I like going there for the oil changes too.. the price is very fair for the oil change More

by mitflttr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Brooks, Mike Moyer, Don Biddle, Bob Keisler, Alena Grassifulli , Robyn Hoffman, Ashley Miller, Kerry Petratos

Sep 13, 2019

Chapman Ford Northeast Philadelphia responded

Thank you very much for your business and for taking the time to make known your experience with us! I hope you have a fantastic day and please think of us if we may ever be of service to you in the future.

July 17, 2019

Dealership Rating
Employee Rating

Great service I was not waiting in line My appointment was honored I did not have to wait a long time The work was completed and everything was explained in t More

by CWHITE17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bob Keisler

Jul 18, 2019

Chapman Ford Northeast Philadelphia responded

Thank you very much for your business and for taking the time to make known your experience with us! I hope you have a fantastic day and please think of us if we may ever be of service to you in the future.

July 03, 2019

Dealership Rating
Employee Rating

My last visit was Terrible This service cener had serviced my 2007 Volkswagon Passat sine purchade but when I needed them most for engine repair/ replace they told me they could More

by chalfont3547
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

June 25, 2019

Dealership Rating
Employee Rating

Maintenance visit For a Saturday appointment I was in an out within an hour. This gave me back my day and as always the guys were courteous. Service always comes More

by jtyocko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bob Keisler , Ashley Miller, Joe in service - I think he is a manager

Jun 27, 2019

Chapman Ford Northeast Philadelphia responded

Thank you very much for your business and for taking the time to make known your experience with us! I hope you have a fantastic day and please think of us if we may ever be of service to you in the future.

April 10, 2019

Dealership Rating
Employee Rating

Great as always I have no complaints everyone is easy and great to work with. I get all my scheduled maintenance and repairs done. Service and sales team are great. More

by cmr89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Hank Biaesch, Brian Brooks, Mike Moyer, Dharren Tercier, Bob Keisler, Danny Bhatti , Phil Agricoli, Ashley Miller, Kerry Petratos

Apr 11, 2019

Chapman Ford Northeast Philadelphia responded

Thank you for your kind words!

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