Jim Stevenson
Jim Stevenson at Chapman Ford Northeast Philadelphia

Jim Stevenson | Page 2

Commercial account manager

Chapman Ford Northeast Philadelphia

9371 Roosevelt Blvd
Philadelphia, PA 19114

4.4
33 Reviews
4.4

33 Reviews

Write a Review

Dealership Experience

39 yrs, 7 mos

Industry Experience

42 yrs, 9 mos

Specialties & Trainings

Lincoln

33 Reviews of Jim Stevenson

April 15, 2023

Dealership Rating
Employee Rating

DONT GO TO THIS DEALER! !! I called in wanted to purchase a truck that I already was pre qualified for and had the check ready to purchase. After running me around all day th More

by Dwayne
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

March 18, 2020

Dealership Rating
Employee Rating

Prompt and courteous service, and a great vehicle as well! When I was deciding on where to purchase a good used car to replace the old one, I considered other dealers but kept foremost in mind the 10-plus year More

by Lou Iatarola
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kirstie Maier

Mar 18, 2020

Chapman Ford Northeast Philadelphia responded

Thank you for sharing your story with us, Lou. We are happy to hear Jim provided you with the friendly and informative car-buying experience we pride ourselves on delivering, and we hope to see you again for all your vehicles' routine maintenance!

March 06, 2020

Dealership Rating
Employee Rating

Great Experience I had a great experience at Chapman Ford when working with them to lease my 2020 Ford Explorer. Jim Stevenson and his team helped me to pick out the p More

by Matt Pron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 06, 2020

Chapman Ford Northeast Philadelphia responded

Thank you for sharing your story with us, Matt. We are happy to hear Jim provided you with the friendly and informative car-buying experience we pride ourselves on delivering, and we hope to see you again for all your vehicles' routine maintenance!

February 06, 2020

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Employee Rating

Chapman Ford is the only dealer that I would purchase or have a car serviced. They are always professional and always deliver whether it a car purchase or I’m in for service More

by Steve K
Recommend Dealer
Yes
Feb 06, 2020

Chapman Ford Northeast Philadelphia responded

Thank you very much for sharing your experience at Chapman. We certainly appreciate your patronage, and welcome you to the Chapman Family. Thank you for the recommendations, they do mean so much to our dealership!

January 31, 2020

Dealership Rating
Employee Rating

Car in for Service They take good care of the Customer! They get us in and out and take care of business. We also order our new cars from them. More

by mike@pendantsystems.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 31, 2020

Chapman Ford Northeast Philadelphia responded

We really appreciate this review. Jim is an outstanding employee and never fails to satisfy his customers. Glad everything worked out well. We look forward to doing business with you again. Best of Luck!

January 31, 2020

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Employee Rating

I like the way your treated from the time you walk in, service is excellent, staff incredible and informative and the overall experience is great. More

by Jevers14
Recommend Dealer
Yes

Other Employees Tagged: Roy Fernandes , Jennifer

Jan 31, 2020

Chapman Ford Northeast Philadelphia responded

Thank you very much for your business and for taking the time to make known your experience with us! I hope you have a fantastic day and please think of us if we may ever be of service to you in the future.

January 29, 2020

Dealership Rating
Employee Rating

I can't say enough about James Stevenson and his staff on helping me secure a vehicle. Jim really came through and help me get back on the road. Thanks again Matthew Gushue More

by matthewgushue
Recommend Dealer
Yes

Other Employees Tagged: Kristie Maier

Jan 30, 2020

Chapman Ford Northeast Philadelphia responded

Thank you so much for letting us know, James will be happy to know that you appreciated his efforts. We hope you are enjoying your car.

January 27, 2020

Dealership Rating
Employee Rating

Simple oil change Overall visit was good. Not a long time for completion. Did like the customer service status board. Nice touch. I waited for my vehicle, it was NOT a More

by erniegil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 27, 2020

Chapman Ford Northeast Philadelphia responded

It is so nice of you to provide positive feedback to us at Chapman. It makes us happy to make YOU happy. Thank you for letting us know we have achieved that goal.

January 15, 2020

Dealership Rating
Employee Rating

Chapman was an awesome dealership to purchase a car. The salesman was so nice! The place was clean, comfortable and the Chapman workers were friendly. More

by Bougie
Recommend Dealer
Yes

Other Employees Tagged: Can’t Remember

Jan 15, 2020

Chapman Ford Northeast Philadelphia responded

Thank you very much for your business and for taking the time to make known your experience with us! I hope you have a fantastic day and please think of us if we may ever be of service to you in the future.

Feb 27, 2020

Bougie responded

Julian Kuehnle was my Salesman and he was totally awesome! He is a Five Star Salesman! He is extremely knowledgeable and a very pleasant person to deal with. He continued to help me understand my car even after I drove off the lot. If I had a question about my vehicle, he would give me answer to my question right away. He really takes care of his customers and I would recommend him to any of my friends looking to purchase a vehicle!

January 13, 2020

Dealership Rating
Employee Rating

Awesome Experience as usual Jim and Kirstie made the purchase very simple. Its always a pleasure working with them. Thank You! The review needs to be 25 words long! Have a great More

by john.cichon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kirstie Maier (Jim would be lost without her, haha)

Jan 13, 2020

Chapman Ford Northeast Philadelphia responded

Thank you very much for your business and for taking the time to make known your experience with us! I hope you have a fantastic day and please think of us if we may ever be of service to you in the future.

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