Jim Stevenson
Jim Stevenson at Chapman Ford Northeast Philadelphia

Jim Stevenson | Page 2

Commercial account manager

Chapman Ford Northeast Philadelphia

9371 Roosevelt Blvd
Philadelphia, PA 19114

4.2
27 Reviews
4.2

27 Reviews

Write a Review

Dealership Experience

37 yrs, 3 mos

Industry Experience

40 yrs, 5 mos

Specialties & Trainings

Lincoln

27 Reviews of Jim Stevenson

January 29, 2020

Dealership Rating
Employee Rating

I can't say enough about James Stevenson and his staff on helping me secure a vehicle. Jim really came through and help me get back on the road. Thanks again Matthew Gushue More

by matthewgushue
Recommend Dealer
Yes

Other Employees Tagged: Kristie Maier

Jan 30, 2020

Chapman Ford Northeast Philadelphia responded

Thank you so much for letting us know, James will be happy to know that you appreciated his efforts. We hope you are enjoying your car.

January 27, 2020

Dealership Rating
Employee Rating

Simple oil change Overall visit was good. Not a long time for completion. Did like the customer service status board. Nice touch. I waited for my vehicle, it was NOT a More

by erniegil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 27, 2020

Chapman Ford Northeast Philadelphia responded

It is so nice of you to provide positive feedback to us at Chapman. It makes us happy to make YOU happy. Thank you for letting us know we have achieved that goal.

January 15, 2020

Dealership Rating
Employee Rating

Chapman was an awesome dealership to purchase a car. The salesman was so nice! The place was clean, comfortable and the Chapman workers were friendly. More

by Bougie
Recommend Dealer
Yes

Other Employees Tagged: Can’t Remember

Jan 15, 2020

Chapman Ford Northeast Philadelphia responded

Thank you very much for your business and for taking the time to make known your experience with us! I hope you have a fantastic day and please think of us if we may ever be of service to you in the future.

Feb 26, 2020

Bougie responded

Julian Kuehnle was my Salesman and he was totally awesome! He is a Five Star Salesman! He is extremely knowledgeable and a very pleasant person to deal with. He continued to help me understand my car even after I drove off the lot. If I had a question about my vehicle, he would give me answer to my question right away. He really takes care of his customers and I would recommend him to any of my friends looking to purchase a vehicle!

January 13, 2020

Dealership Rating
Employee Rating

Awesome Experience as usual Jim and Kirstie made the purchase very simple. Its always a pleasure working with them. Thank You! The review needs to be 25 words long! Have a great More

by john.cichon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Kirstie Maier (Jim would be lost without her, haha)

Jan 13, 2020

Chapman Ford Northeast Philadelphia responded

Thank you very much for your business and for taking the time to make known your experience with us! I hope you have a fantastic day and please think of us if we may ever be of service to you in the future.

December 23, 2019

Dealership Rating
Employee Rating

Quick and efficient I had a recent recall service appointment for my 2006 Mustang. Service Department did an airbag replacement in 45 minutes and I was on my way. More

by taylorjj177
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Roy Fernandes , Kirsten

Dec 23, 2019

Chapman Ford Northeast Philadelphia responded

It is so nice of you to provide positive feedback to us at Chapman. It makes us happy to make YOU happy. Thank you for letting us know we have achieved that goal.

December 09, 2019

Dealership Rating
Employee Rating

My overall service and experience is always friendly. Because of the good service we received. And I was able to get my Explorer in earlier than I thought.They answered all the questions we had about the More

by John E. Johnson
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Bob Keisler , Kirstie Maier

Dec 10, 2019

Chapman Ford Northeast Philadelphia responded

Thank you very much for your business and for taking the time to make known your experience with us! I hope you have a fantastic day and please think of us if we may ever be of service to you in the future.

October 21, 2019

Dealership Rating
Employee Rating

New Lease Jim & Kirstie were very helpful in a smooth transition from an old lease to a new one. They're were very accommodating and showed us all of our optio More

by dtrush
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Kirstie Maer

Oct 21, 2019

Chapman Ford Northeast Philadelphia responded

Thank you for sharing this wonderful review! Jim & Kirstie are tremendous people to have on our team. It’s all about team work! Glad you felt like family, it’s crucial that our clients feel at home while at our dealership. We hope you enjoy your vehicle and look forward to doing business with you again!

October 17, 2019

Dealership Rating
Employee Rating

Great service every time Their service is reasonably be priced and it’s worth it. I will not go anywhere else it’s worth it to spend the extra money at the dealer and have pea More

by mitflttr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Bob Keisler , Robyn Hoffman, Ashley Miller, Kerry Petratos, Corey great guy and other 3 guys out at the desk are great

Oct 21, 2019

Chapman Ford Northeast Philadelphia responded

Thank you very much for sharing your experience at Chapman. We certainly appreciate your patronage, and welcome you to the Chapman Family. Thank you for the recommendations, they do mean so much to our dealership!

October 03, 2019

Dealership Rating
Employee Rating

Great experience! I had a great experience! I love my new Escape! Everyone was very accommodating and helpful. I would definitely recommend Chapman to anyone looking fo More

by mccarron4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Bridget

Oct 04, 2019

Chapman Ford Northeast Philadelphia responded

We really appreciate this review. Jim is an outstanding employee and never fails to satisfy his customers. Glad everything worked out well. We look forward to doing business with you again. Best of Luck!

September 13, 2019

Dealership Rating
Employee Rating

Always a great job Every time I go there I can alway rely on the service.. I like going there for the oil changes too.. the price is very fair for the oil change More

by mitflttr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Brooks, Mike Moyer, Don Biddle, Bob Keisler, Alena Grassifulli , Robyn Hoffman, Ashley Miller, Kerry Petratos

Sep 13, 2019

Chapman Ford Northeast Philadelphia responded

Thank you very much for your business and for taking the time to make known your experience with us! I hope you have a fantastic day and please think of us if we may ever be of service to you in the future.

Dealership Inventory (249 Vehicles)

used 2016 Kia Soul car, priced at $6,389
2016 Kia Soul
used
Shadow Black exterior
Manual
Front-wheel Drive
new 2024 Ford Bronco Sport car, priced at $29,897
2024 Ford Bronco Sport
new
Azure Gray Metallic exterior
Automatic
Four-wheel Drive
used 2022 Ford F-150 car, priced at $60,245
2022 Ford F-150
used
Silver Metallic exterior
Automatic
Four-wheel Drive
used 2019 GMC Terrain car, priced at $19,300
2019 GMC Terrain
used
Ebony Twilight Metallic exterior
Automatic
Front-wheel Drive
used 2022 Ford F-250 car, priced at $47,083
2022 Ford F-250
used
Silver exterior
Automatic
Four-wheel Drive
used 2017 Ford Escape car, priced at $16,164
2017 Ford Escape
used
White Platinum exterior
Automatic
Four-wheel Drive