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Jim Wagstaff
546 Reviews
Born and raised in St. Louis, a Mehlville H.S. graduate. I have a daughter and a step-daughter, and I'm a fan of all St. Louis sports and English Premier League soccer, particularly Tottenham Hotspur. Like any true Cardinals fan I also enjoy giving my wife grief for being a Cubs fan. Outside of work you can find me spending time with my family, remodeling our house, or playing golf. My favorite thing to do is to help people get into the vehicle they want or the vehicle that will fit all of their needs! I am passionate about my customers and because of this, many have become repeat, long-term members of the Sunset Ford family, because my service is top-notch. I take a lot of pride in my work, so if you are looking for a new vehicle, stop in and ask for me! You will have one of the best car buying experiences you’ve ever had.
Read moreDealership Experience
11 yrs, 9 mos
Industry Experience
11 yrs, 9 mos
Languages Spoken
English
546 Reviews
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546 Reviews of Jim Wagstaff
September 27, 2015
Awesome & Easy Jim Wagstaff listened to what we wanted and found the perfect vehicle for our needs. The whole process was fast and easy. Couldn't have done it witho Jim Wagstaff listened to what we wanted and found the perfect vehicle for our needs. The whole process was fast and easy. Couldn't have done it without him. More
by Katiedid6372
Other Employees Tagged: Treff LaPlant
September 25, 2015
Completely Satisfied! My experience buying a car has never been easier. This was quick and simple. Plus I know Jim and the Sunset team truly care about me and making sur My experience buying a car has never been easier. This was quick and simple. Plus I know Jim and the Sunset team truly care about me and making sure I received top quality customer service. Thanks team I appreciate all you did to make my experience a good one. And a special thanks to Jim for going above and beyond to help get me the perfect car. More
by D.Eiben
September 22, 2015
Used car purchase Really good experience buying a used car for the first time with Keith and Jim. Jim helped me out when Keith had a day off and both were very knowle Really good experience buying a used car for the first time with Keith and Jim. Jim helped me out when Keith had a day off and both were very knowledgeable and helpful. Allowing me to take the car to my mechanic and check it out was very important to me in buying the car and I appreciated that. Keith was great in going over every aspect of the car when picking it up. I would highly recommend both salesmen as they were a pleasure to deal with. More
by Pleased Customer
Other Employees Tagged: Keith Boerding
August 07, 2015
Ford Explorer Had a great experience at Sunset Ford. Jim was easy to work with, responsive and helpful. Buying a car is always a tiring and somewhat exhausting proc Had a great experience at Sunset Ford. Jim was easy to work with, responsive and helpful. Buying a car is always a tiring and somewhat exhausting process, but my experience at this dealership was easy and overall very positive. More
by tlh2015
Other Employees Tagged: Jason Schrijver
August 06, 2015
Helpful and easy without pressure This is the second used vehicle we purchased from Sunset Ford and we were very pleased both times. Jim Wagstaff was fantastic to work with. He went This is the second used vehicle we purchased from Sunset Ford and we were very pleased both times. Jim Wagstaff was fantastic to work with. He went out of his way to find a car that fit my requirements and kept in touch until one came along. The whole process was very easy and I never experienced the high pressure sales tactics that I forced me to walk out of other dealerships. And the little extras that Sunset Ford provided make the deal that much nicer. More
by Bob63129
Other Employees Tagged: Treff LaPlant
July 27, 2015
2014 Ford Focus Jim made the entire experience as easy as possible and was very prompt with all the questions that I had. Even after I bought the vehicle, if I had an Jim made the entire experience as easy as possible and was very prompt with all the questions that I had. Even after I bought the vehicle, if I had any questions, he answered them quickly. If I know anyone who is looking for a car, I will surely send them to Jim. More
by StevenT
July 23, 2015
Great Experience! I had a great experience working with Jim on my 2015 F-250. He was very easy to work with along with other staff members. I highly recommend using J I had a great experience working with Jim on my 2015 F-250. He was very easy to work with along with other staff members. I highly recommend using Jim if you are in the market for a used car. More
by eruehl21
July 18, 2015
Great Experience I had a great experience with Jim Wagstaff when looking for my Ford Fusion. He was very friendly and helpful, but the best part, no pressure. I will d I had a great experience with Jim Wagstaff when looking for my Ford Fusion. He was very friendly and helpful, but the best part, no pressure. I will definitely recommend Jim to my family and friends. More
by Nancy1957
Other Employees Tagged: Jim Wagstaff
July 16, 2015
Great experience! Everybody was really great! Jim was very helpful: he called back when he said he would, and was willing to help when I wanted to double (and triple) c Everybody was really great! Jim was very helpful: he called back when he said he would, and was willing to help when I wanted to double (and triple) check the car. All in all, everything went smoothly. I'd definitely recommend Sunset Ford. More
by Rhonwyn
Other Employees Tagged: Treff LaPlant
July 16, 2015
Not sure about their customer service!!! My son Bought a 2014 Ford Fusion with 10,000 miles for him to drive back to his Marine base in South Carolina. Car had just arrived and we were intere My son Bought a 2014 Ford Fusion with 10,000 miles for him to drive back to his Marine base in South Carolina. Car had just arrived and we were interested in it. They did the Pre-certified check and found nothing to be fixed or replaced. Found this a little odd but okay. (Not even wiper blades to be replaced) I think they knew we were interested and passed it all. Son got in car for his trip 6 days later and transmission blew in Tennessee. Luckily he was close to a Ford dealership. The Ford dealership in TN said that this car had transmission issues and a solenoid replaced. I called Sunset and asked about this and why we were not told of this. I even asked to see the CarFax. Dealer says they do not have to tell you things that were repaired at a Ford Dealer. What?!! Basically Sunset said it is your car now..see you later. I want to thank Mountain View Ford in Chattanooga Tennessee for all their help. No more cars to be bought at Sunset Ford from me or my family...oh and I have been spreading the word also!!! Also, I made all calls to Sunset...no calls from any service or managers back to me. Terrible customer service. More
by terrible customer service
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