Jimmie Bletsch | Page 24

Third time is a charm! We originally went here from a Third time is a charm! We originally went here from a lead on Facebook to look at a truck that the details listed and a phone conversation met the c Third time is a charm! We originally went here from a lead on Facebook to look at a truck that the details listed and a phone conversation met the criteria we were looking for. Once my family and I drove the hour away to get there the truck was not in fact how it was listed online (stated it was a diesel, but it was a gas). Since we were already there they showed us a true diesel truck that was $20,000 over what we wanted to spend and then did not understand the reason we were not interested in purchasing it; we left that day not feeling very happy or impressed. One week later (after searching other dealers) I went back thinking maybe looking at another truck that was a gas, but a good price and pristine pictures online might be a true option now, I called first was told they would pull it out and it had no issues- was a great truck and super clean. Upon my inspection before even test driving it the truck was full of rust and rot on the rocker panels and the doors. I was not very happy to say the least and left the dealership. A few days later I received a survey and of course I was willing to participate, so I left my open and honest feedback on my experience with the dealership. About 30 minutes later I received a call from Eric there who apologized, listened to my concerns, listened to what my wants and needs were in a truck and for my family and wanted to see what he could do to make this right. Finally, the call came in there was a truck and it sounded perfect, my family and I drove out again met with Tony who was truly amazing to work with. There was the 2014 Ford F-350 Super Duty Turbo Diesel Lariat clean and waiting for us to test drive it. Tony was professional , patient, and very knowledgeable. He even bought our son half the vending machine because we were there during and after lunch! Financing and registration went smoothly too, everyone we encountered that day was top notch. Needless to say third time was a charm for sure and we went home with a beautiful big truck for my family to love for years. Our opinion on this dealership sure went from one star to five! Maybe a full tank of diesel can be put in the next one haha, this one was only at a quarter of a tank. Either way though.... thank you for making it right and we sure love the new truck! More

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Pleasant and rewarding experience! Look forward to doing business again in the future. Very nice dealership, very nicely kept and everyone is pleasant. Happy New Year 🎊 business again in the future. Very nice dealership, very nicely kept and everyone is pleasant. Happy New Year 🎊 More

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F350 King Ranch I have nothing but high praise for the excellent customer care provided by everyone at Columbia Ford especially Edward carpenter, Jimmie Bletsch and J I have nothing but high praise for the excellent customer care provided by everyone at Columbia Ford especially Edward carpenter, Jimmie Bletsch and Jake Gurzler. They made my new truck purchase much less painful than I anticipated. More

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An amazing experience, every time. We are repeat customers, and we love our Kia Soul. Each member of the team takes care of the customer with individualized care and attention. It is a We are repeat customers, and we love our Kia Soul. Each member of the team takes care of the customer with individualized care and attention. It is a pleasure to do business here. Thank you. More

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Had a great experience buying my new car and working with Edward Carpenter. He really took the time to listen to what my family needed in a vehicle and find a car well within our budget! I know I got a saf Edward Carpenter. He really took the time to listen to what my family needed in a vehicle and find a car well within our budget! I know I got a safe and reliable vehicle that will keep up with the needs of my family for years to come! More

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Excited Super friendly and they have a great team. Would definitely recommend to a friend. So happy with my new vehicle. Thank you for your help. Super friendly and they have a great team. Would definitely recommend to a friend. So happy with my new vehicle. Thank you for your help. More

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Great customer service! I’ve had called the wrong dealership to make an appointment and when I arrived, they told me they didn’t have me on for that day. The service advisor was able to accommodate m dealership to make an appointment and when I arrived, they told me they didn’t have me on for that day. The service advisor was able to accommodate me anyways and took care of my truck. Thanks a lot again to the Gates family and their team! More

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The Best Auto Purchasing Experience I Have Ever Had! Columbia Ford Kia is a fantastic dealership. Everyone is incredibly friendly and willing to go the extra mile to make buying a vehicle a great experi Columbia Ford Kia is a fantastic dealership. Everyone is incredibly friendly and willing to go the extra mile to make buying a vehicle a great experience. Matt Millici was great - he explained all of our options, and helped us to come to the right decision for us. Jimmy Bletch, the Sales Manager, was really helpful, too. Jake took us through the paperwork thoroughly and patiently. Definitely the best auto-buying experience we have ever had! More

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Quick, Easy and Thorough This was another great experience getting my truck serviced. From the time I dropped the truck off to the time it was done, it was less than an hour. This was another great experience getting my truck serviced. From the time I dropped the truck off to the time it was done, it was less than an hour. The staff was awesome. My only issue was I originally set the appt using the online tool. I called to confirm the appt and there was no record of it so I had to set up another appt. More

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Great experience and very knowlegable staff. My experience at Columbia Ford Kia was sensational, salesman was genuine and patient. On the day of delivery I had no transportation to get to the dea My experience at Columbia Ford Kia was sensational, salesman was genuine and patient. On the day of delivery I had no transportation to get to the dealership, the salesman himself gave me a ride! More

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