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Jimmie Saucedo
Jimmie Saucedo at Toyota of Downtown L.A.
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Jimmie Saucedo | Page 2

Service Advisor

Toyota of Downtown L.A.

1901 S Figueroa St
Los Angeles, CA 90007

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4.8
55 Reviews
4.8

55 Reviews

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55 Reviews of Jimmie Saucedo

August 31, 2023

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Employee Rating

Friendly and professional. Really good communication throughout the entire repair process. Ability to pay before pick up is a big time saver. More

by david.konell.us
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful 1
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Sep 05, 2023

Toyota of Downtown L.A. responded

Thank you so much for taking time out of your day to share your experience with everyone, David. We believe in attentive and professional customer service and I am glad that our team made such a great impression on you. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - call or text 213-267-9554

August 31, 2023

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Employee Rating

Great Service. Jimmie took care of my vehicle and kept me updated. Definitely coming back to Downtown L.A. Toyota. More

by NRomeo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful 1
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Sep 05, 2023

Toyota of Downtown L.A. responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - call or text 213-267-9554

August 29, 2023

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Employee Rating

Gracias por haber trabajado muy bien en mi Toyota siena 2015 le agradezco mucho y nuevamente gracias Jimmie God bless you. More

by Juan Pérez De Paz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful 1
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Aug 31, 2023

Toyota of Downtown L.A. responded

Apreciamos sus amables comentarios, Juan. ¡Esperamos verle de nuevo en un cercano futuro! Sincerely, The Toyota of Downtown LA Team

August 18, 2023

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Employee Rating

Jimmy was very helpful and informative; he answer all of my questions and concerns. Kept me updates with what was happening with my car. More

by Yanelie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful 1
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Aug 22, 2023

Toyota of Downtown L.A. responded

Thanks for the kudos. It is gratifying to hear that you were kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - call or text 213-267-9554

August 05, 2023

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Employee Rating

He was very courteous. He kept me informed as to status of the progress of service. More

by bernice.pittman
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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Aug 08, 2023

Toyota of Downtown L.A. responded

Thank you for this amazing review, Bernice! I really appreciate your business. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

August 02, 2023

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Employee Rating

My light still shows that the tire is bad and the noise in the tire is worse! They told me they fixed it but it’s still the same. I thought Toyota would have the great service it would provide for my van. More

by Juan Pérez De Paz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Helpful
Report | Print
Aug 04, 2023

Toyota of Downtown L.A. responded

Thank you for sharing this review regarding your experience with us, Juan. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

July 29, 2023

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Employee Rating

Quick, attentive and very helpful teams. Even a video of what the car needs. I'm very impressed of the service More

by Drauda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Toni Hernandez, Jose "Fernando" Saavedra, Olga Ulin

Helpful 1
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Aug 01, 2023

Toyota of Downtown L.A. responded

I appreciate your input, Drauda. I am glad to hear that you are consistently impressed with the service we offer here at Toyota of Downtown L.A. If there is anything more I can do for you please come back and see us any time! Take care! Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

July 26, 2023

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Employee Rating

Jimmie was attentive and explained what was done to my vehicle. He was helpful during the oil change process. More

by GomezS2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
Report | Print
Jul 28, 2023

Toyota of Downtown L.A. responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

July 23, 2023

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Employee Rating

This dealership is sketchy on the sales side, but on the service, it's been great. I've been coming here since 2019, and I’ve never encountered an issue with service until recently. For whatever reason, my More

by Andres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Alex Anaya, Maria Arroyo, Carlos Pelayo, Jose "Fernando" Saavedra

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Jul 24, 2023

Toyota of Downtown L.A. responded

Hi Andres, thank you for reaching out, and we appreciate your business! We will share your concerns with our leadership team to ensure a proper investigation and resolution. Please let me know if you would like me to connect you with someone on the sales side in order to discuss any of your other concerns. Thank you, Chris Cokonis

July 23, 2023

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Employee Rating

The dealership is clean and has plenty of space to sit and wait for your car while its being worked on. All the staff I’ve dealt with, especially Jimmie, have been very helpful, friendly and patient. I es More

by djankat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose "Fernando" Saavedra

Helpful
Report | Print
Jul 25, 2023

Toyota of Downtown L.A. responded

To say thank you is not enough! I am thrilled to read your kind words about our employees, facility, and overall experience with us. Please stop by Toyota of Downtown L.A. again! Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

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