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Jimmy Stateler
Jimmy Stateler at Robert Brogden Buick GMC

Jimmy Stateler

Service Advisor

Robert Brogden Buick GMC

1500 E Santa Fe St
Olathe, KS 66061

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4.9
73 Reviews
4.9

73 Reviews

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73 Reviews of Jimmy Stateler

March 30, 2026

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From what I've experienced so far, they take care of their customers. Jimmy was great, personable and friendly. More

by THEISD212
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Recommend Dealer
Yes

Other Employees Tagged: Paul Levin, David Blackburn

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Mar 30, 2026

Robert Brogden Buick GMC responded

Thank you for your kind words! We appreciate your feedback and are thrilled to hear that you had a great experience with us at Robert Brogden's Olathe Buick GMC. It's wonderful to know that Jimmy made such a positive impression. We look forward to serving you again in the future! Sincerely, The Robert Brogden Buick GMC Team

March 29, 2026

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Excellent customer service, very professional. Jim was very easy and friendly to work with. Highly recommend More

by clintmackey
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Yes
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March 28, 2026

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As always great service. Jimmy took care of my vehicle as if it were his own. Can’t say enough positive things about how well you are always treated by the service department More

by t.hansen68
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Yes
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March 26, 2026

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Great experience…They got me in…Fixed the problem and got me back on the road. More

by DLKLING1
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Recommend Dealer
Yes

Other Employees Tagged: Matt Hoover, Lacey Pfannenstiel

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Mar 26, 2026

Robert Brogden Buick GMC responded

Thank you for your wonderful review! We’re thrilled to hear that you had a great experience at Robert Brogden's Olathe Buick GMC and that we were able to get you back on the road quickly. The Robert Brogden Buick GMC Team

March 13, 2026

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Had a great service experience at Brogden GMC for my Canyon. This is the only dealer I've had work on my vehicle. More

by mdrake7
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Recommend Dealer
Yes

Other Employees Tagged: Katie Terry

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Mar 13, 2026

Robert Brogden Buick GMC responded

We appreciate your wonderful review and are glad to hear you had a great service experience with us at Brogden GMC for your Canyon. Thank you for trusting us as your go-to dealer for your vehicle’s needs. We look forward to serving you again in the future. The Robert Brogden Buick GMC Team

March 05, 2026

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They provided me a very nice loaner vehicle while mine was being worked on for warranty work. It was a very easy process to reserve the vehicle and return it. More

by Greg
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Recommend Dealer
Yes

Other Employees Tagged: Matt Hoover, Lacey Pfannenstiel , Cedric Mayberry, Katie Terry

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Mar 05, 2026

Robert Brogden Buick GMC responded

Thank you for your wonderful review, Greg! We're delighted to hear that you had a positive experience with the loaner vehicle during your warranty work at Robert Brogden's Olathe Buick GMC. Our goal is to make the process as seamless as possible for our customers. We appreciate your feedback and hope to assist you again in the future! Sincerely, The Robert Brogden Buick GMC Team

March 03, 2026

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Jimmy was great to work with. They had me in and out quickly and took care of my truck. More

by zrockey87
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Recommend Dealer
Yes
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Mar 04, 2026

Robert Brogden Buick GMC responded

Thank you for your wonderful feedback! We’re happy to hear that Jimmy was great to work with and that we could take care of your truck efficiently. Our team appreciates your support for Robert Brogden's Olathe Buick GMC and looks forward to serving you again in the future! Sincerely, The Robert Brogden Buick GMC Team

February 28, 2026

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I was very happy with Jimmy and all the folks in the service center when I brought my truck in for an oil change - they were all great. However, I am disappointed with GM and Robert Brogden in not notif More

by dan.huntington23
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Yes
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Mar 01, 2026

Robert Brogden Buick GMC responded

Thank you for sharing your experience with us, Dan. I’m glad to hear that you were pleased with the service you received from Jimmy and our service center team during your oil change. We value your feedback regarding the sound system issues in the 2024/25 GMC Sierras. While we understand your concerns, please know that we strive to keep our customers informed. We encourage you to reach out to us directly at Robert Brogden's Olathe Buick GMC so we can address your concerns further. Your satisfaction is important to us, and we appreciate your insights. Sincerely, The Robert Brogden Buick GMC Team

February 27, 2026

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Great service, keeps you posted and updated on what is being done. Friendly, answers all questions. More

by sdndunlap
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lacey Pfannenstiel

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Feb 28, 2026

Robert Brogden Buick GMC responded

Thank you for your wonderful review! We appreciate your kind words about the great service you received at Robert Brogden's Olathe Buick GMC. We're glad to hear that our team kept you updated and answered all your questions. Our team looks forward to seeing you again soon! Sincerely, The Robert Brogden Buick GMC Team

February 22, 2026

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Everyone at Brogden was so nice. I came in to look and left with a new truck. When I came back two days later the truck was ready and I am very happy with it. More

by verngassen
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Matt Hoover, Lacey Pfannenstiel , Cedric Mayberry, Katie Terry

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Feb 22, 2026

Robert Brogden Buick GMC responded

Thank you for your wonderful review! We’re glad to hear that you had a positive experience with us at Robert Brogden's Olathe Buick GMC and that you left with a new truck. It’s great to know that everything was ready for you when you returned. We appreciate your feedback and look forward to seeing you again soon! Enjoy your new truck! Sincerely, The Robert Brogden Buick GMC Team

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