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Jimmy Stateler
Jimmy Stateler at Robert Brogden Buick GMC

Jimmy Stateler | Page 2

Service Advisor

Robert Brogden Buick GMC

1500 E Santa Fe St
Olathe, KS 66061

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4.9
107 Reviews
4.9

107 Reviews

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107 Reviews of Jimmy Stateler

August 10, 2026

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Employee Rating

Jimmy was great as always! Quick service and fair pricing, cant beat it. Thanks brogden team! More

by lcm
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Recommend Dealer
Yes
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Aug 10, 2026

Robert Brogden Buick GMC responded

Thank you for your wonderful review! We’re thrilled to hear that Jimmy provided you with great service and that you found our pricing fair. We truly appreciate your support and look forward to serving you again at Robert Brogden's Olathe Buick GMC! The Robert Brogden Buick GMC Team

August 07, 2026

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Employee Rating

The repair was expensive. Jim was able to help me navigate some options to help minimize the total cost More

by cludwick12
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Service Time
Service Communication
Recommend Dealer
Yes
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Aug 07, 2026

Robert Brogden Buick GMC responded

Thank you for your feedback, Cludwick! It is great to hear that Jim was able to assist you in navigating options to help minimize the repair costs. We appreciate your understanding regarding the expense and hope to see you again at Robert Brogden's Olathe Buick GMC for any future needs. If you have any further questions or concerns, please feel free to reach out to us. The Robert Brogden Buick GMC Team

August 05, 2026

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Employee Rating

I appreciated the quick service as well as detailed explanation of what had been done. Jimmy was great! The only thing that was lacking was the AI phone system. That was very difficult to navigate More

by gmeyer3
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Workmanship
Service Time
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Recommend Dealer
Yes
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Aug 06, 2026

Robert Brogden Buick GMC responded

Thank you for your feedback. It's great to hear you appreciated the quick service and detailed explanations from Jimmy at Robert Brogden's Olathe Buick GMC. We also understand your concerns regarding our AI phone system and appreciate your input. Your experience is important to us, and we will take your suggestions into consideration. We look forward to serving you again in the future. The Robert Brogden Buick GMC Team

August 03, 2026

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I’m always satisfied when I come to Robert Brogden Buick GMC to get my vehicle service. The customer service and the staff is very helpful and professional. More

by JMOORE.50
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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Aug 03, 2026

Robert Brogden Buick GMC responded

Thank you for your review! We appreciate your kind words about our customer service and staff at Robert Brogden Buick GMC. It's great to hear that you are always satisfied with your vehicle service. We look forward to welcoming you back for your next visit! The Robert Brogden Buick GMC Team

July 31, 2026

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Waiting on part to complete repair. Have done a great job keeping me updated on status. More

by cludwick12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Hoover

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Jul 31, 2026

Robert Brogden Buick GMC responded

Thank you for your feedback! We appreciate your patience while waiting for the part to complete your repair. It's great to hear that our team at Robert Brogden's Olathe Buick GMC has been keeping you updated. If you have any further questions or need assistance, please don't hesitate to reach out. We look forward to getting your vehicle back to you soon! The Robert Brogden Buick GMC Team

July 24, 2026

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Employee Rating

They are always very helpful and nice to work with. They keep me updated on the progress of my vehicle. More

by PSKGHOST
Recommend Dealer
Yes

Other Employees Tagged: Matt Hoover, Lacey Pfannenstiel

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Jul 24, 2026

Robert Brogden Buick GMC responded

Thank you for your kind words! We truly appreciate your feedback about the helpfulness and communication at Robert Brogden's Olathe Buick GMC. It's our goal to keep our customers informed and satisfied throughout their experience. Our team looks forward to assisting you again in the future! Sincerely, The Robert Brogden Buick GMC Team

July 22, 2026

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They were east to work with and took care of my needs I had at the time More

by heath.hayden17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Hoover, Lacey Pfannenstiel

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Jul 22, 2026

Robert Brogden Buick GMC responded

Thank you for your kind words, Heath! We’re glad to hear that you found it easy to work with us and that we were able to meet your needs. We appreciate your support of Robert Brogden Buick GMC and look forward to assisting you again in the future! Sincerely, The Robert Brogden Buick GMC Team

July 13, 2026

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Very good service, the camera problem is fixed and there has been no more issues. More

by doug.meili
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Workmanship
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Recommend Dealer
Yes
Print
Jul 14, 2026

Robert Brogden Buick GMC responded

Much appreciated for this wonderful feedback, Doug! We are glad to hear that your camera issue has been resolved and that you are satisfied with the service at Robert Brogden's Olathe Buick GMC. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Robert Brogden Buick GMC Team

July 12, 2026

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Employee Rating

I think this is one of the best dealer ships I have ever worked with More

by JHENAK59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Terrie Horton, Paul Levin, Matt Hoover, Lacey Pfannenstiel

Print
Jul 13, 2026

Robert Brogden Buick GMC responded

Grateful for such a lovely review! We’re delighted to hear that you consider Robert Brogden's Olathe Buick GMC one of the best dealerships you’ve worked with. We appreciate your support and look forward to seeing you again soon! Sincerely, The Robert Brogden Buick GMC Team

July 11, 2026

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Employee Rating

Great communication during all steps of the repair process. Reviewed all warranty information with me and service needed to complete the repair. More

by Satisfied customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Hoover

Print
Jul 11, 2026

Robert Brogden Buick GMC responded

Thank you for the awesome feedback! We're pleased to hear you had a positive experience with the communication and warranty information during your repair process at Robert Brogden Buick GMC. Our team appreciates your trust, and we look forward to assisting you again in the future! Sincerely, The Robert Brogden Buick GMC Team

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