Jimmy Terzioski

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by 2meerx Verified Customer Verified Customer

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Very disappointed with the service. My Ford Explorer XLT 2022 was showing a check engine light and a pre-collision sensor error. At the time, the car had only 32,000 miles and was just My Ford Explorer XLT 2022 was showing a check engine light and a pre-collision sensor error. At the time, the car had only 32,000 miles and was just 2.5 years old, so it should have been eligible for warranty coverage. However, the dealership claimed that the car had been in an accident and therefore denied the warranty, even though there is no evidence of any accident and I have never been in one with this vehicle. Despite speaking with multiple managers, they still refused to cover the repairs under warranty. I ended up selling the car within a few days and will never recommend Ford to friends or family. The customer service was terrible, and they made unfounded assumptions just to avoid honoring the warranty. More

by Shafiur Rahman Verified Customer Verified Customer

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Even though the dealership was very busy, they were able to get my truck in, very good customer service… to get my truck in, very good customer service… More

by Jaytaylor0711 Verified Customer Verified Customer

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I have bought all my cars and trucks at Wayne Ford since 1988 and will continue. 1988 and will continue. More

by MACH7S Verified Customer Verified Customer

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The service is perfect always. Friendly professional and always deliver when they say. Always gives good advise Matt is great. And the guys that took and brought the car back a Friendly professional and always deliver when they say. Always gives good advise Matt is great. And the guys that took and brought the car back always polite and professional More

by Cardiaceiko1 Verified Customer Verified Customer

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Always great service there and a warm welcome when you arrive comfortable waiting area and good coffee arrive comfortable waiting area and good coffee More

by BELLAP123 Verified Customer Verified Customer

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This ford dealership is unwilling to help me with a lock recall. All I want from them is to make it so I can lock the back passenger door at night on my 2015 ford transit connection. I would like to go on t recall. All I want from them is to make it so I can lock the back passenger door at night on my 2015 ford transit connection. I would like to go on to say that I would never buy a another vehicle from this dealership again. More

by rprp07110 Verified Customer Verified Customer

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The staff was courteous and professional. They asked questions and gave accurate information regarding repair time. They also followed up by emails and text messages. They asked questions and gave accurate information regarding repair time. They also followed up by emails and text messages. More

by DARRINW Verified Customer Verified Customer

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It was ok, it tool more than 2 hours but it was ok . They did a good job They did a good job More

by Egutierrez.n Verified Customer Verified Customer

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Amazing service from Michelle and John the service manager. Treated me like family and took care of my issues manager. Treated me like family and took care of my issues More

by B Verified Customer Verified Customer

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