Jin Cai | Page 10

Helpful even though understaffed. Pleasant and willing to explain all the options. Would recommend for sure Pleasant and willing to explain all the options. Would recommend for sure More

by ianccp1 Verified Customer Verified Customer

Report | Print

Jin was amazing and extremely helpful! ! He made and an extremely stressful and terrible day so much better just by being kind and as helpful as he could possibly be. Very grateful we encou ! He made and an extremely stressful and terrible day so much better just by being kind and as helpful as he could possibly be. Very grateful we encountered him! More

by Kara Sauceda Verified Customer Verified Customer

Report | Print

Quick service and detailed service breakdown for what is required and needs to be done required and needs to be done More

by adewoleallen Verified Customer Verified Customer

Report | Print

Excellent service and amazing staff who always deliver the extra mile. Taking care of my 2020 Tiguan matters, and Archer VW is the best place to service your ride. the extra mile. Taking care of my 2020 Tiguan matters, and Archer VW is the best place to service your ride. More

by DOLLYANNAH21 Verified Customer Verified Customer

Report | Print

Jin did his best to accommodate me and fixing my vehicle AC. Archer could improve scheduling aspect. I got to the appointment last week and found out that Peter had quit. Jin said they would have to keep AC. Archer could improve scheduling aspect. I got to the appointment last week and found out that Peter had quit. Jin said they would have to keep my vehicle for several days because they were so far behind. Someone should have called me to tell me this. When scheduling, the service department should let customer know in advance if they cannot service the vehicle the same day. More

by Christine Foran Verified Customer Verified Customer

Report | Print