George Ybarra

The service and personnel were excellent. The men's bathroom was nasty. On my last visit the men's bathroom had paper towels all over the floor. It looked like it hasn't been cleaned in weeks. The men's bathroom was nasty. On my last visit the men's bathroom had paper towels all over the floor. It looked like it hasn't been cleaned in weeks. More

by RASENTER Verified Customer Verified Customer

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Jin was attentive and listened carefully to my concerns. My parts were ordered and received within 3 weeks. My parts were ordered and received within 3 weeks. More

by Mdixon712 Verified Customer Verified Customer

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We purchased a supposedly new car 3 months later the air conditioner failed 6 months later a supposedly new tire blew out so much it couldn’t be repaired. The dealer accepts no responsibility. We had air conditioner failed 6 months later a supposedly new tire blew out so much it couldn’t be repaired. The dealer accepts no responsibility. We had to buy a new tire at 200 dollars. , luckily they repaired the air conditioning after almost 1 month Will not deal with this dealership again for a car More

by babs7468 Verified Customer Verified Customer

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Archer VW is a very down to earth dealership friendly staff great customer service, fast service. staff great customer service, fast service. More

by mmcclarity Verified Customer Verified Customer

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I am so glad that i went there to buy my car the people there are so nice and very helpful. there are so nice and very helpful. More

by VICKEYHULSEY13 Verified Customer Verified Customer

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Always professional and helpful and always willing to figure something out i love it there figure something out i love it there More

by tgoines8321 Verified Customer Verified Customer

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The service was quicker than I thought, and it was affordable prices The waiting area was a lot of room and it was clean and it’s affordable snacks and unlimited coffee and water. affordable prices The waiting area was a lot of room and it was clean and it’s affordable snacks and unlimited coffee and water. More

by bricchouse1127 Verified Customer Verified Customer

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The dealership is very deceitful. Also, when I bought the car it was NEVER inspected. From my understanding its illegal to sell a car without an inspection. Also, when I bought the car it was NEVER inspected. From my understanding its illegal to sell a car without an inspection. More

by Lupe Hernandez Verified Customer Verified Customer

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1 star. Undisclosed policy wasted our morning and cost them a sale. Booked an appointment online for our 2012 Beetle, entering the make, model, and year d Undisclosed policy wasted our morning and cost them a sale. Booked an appointment online for our 2012 Beetle, entering the make, model, and year during booking. The car was checked in normally. After a 20-minute wait, we were told the dealership has a policy against servicing vehicles over 10 years old unless purchased there, because it "costs them more money than they make on them." That policy is not written down anywhere. Not on the website, not during online booking, even after entering the vehicle year, not on the intake form, not at check-in. We only found out after showing up and going through check-in. They would not run diagnostics, which was the entire point of the visit. The manager was unhelpful and dismissive when asked about the lack of disclosure. We were actually close to being in the market for a new car and planned to use this appointment to help decide. Instead of a conversation about options or a trade-in, we got turned away and a clear message that our business wasn't wanted unless we'd bought the car there. Not exactly how you build customer loyalty. We won't be back for service or for a new car purchase. More

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Every time I go there, they treat me like a rockstar. They’re always willing to go out of their way specially George that does a fantastic job. They’re always willing to go out of their way specially George that does a fantastic job. More

by SOCCERPUIG2010 Verified Customer Verified Customer

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