Jin Cai

For quick and easy service bring your VW to Archer Volkswagen. Thank you for the great service! Volkswagen. Thank you for the great service! More

by ed83 Verified Customer Verified Customer

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Never followed up on repairs had to go ask and never started on my vehicle started on my vehicle More

by twopounders Verified Customer Verified Customer

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Quick in and out. Thorough and efficient, my service advisor explained what I needed and broke down my costs, will go to him again for my auto maintenance in the futur Thorough and efficient, my service advisor explained what I needed and broke down my costs, will go to him again for my auto maintenance in the future More

by NGUYENLYNA Verified Customer Verified Customer

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We purchased a supposedly new car 3 months later the air conditioner failed 6 months later a supposedly new tire blew out so much it couldn’t be repaired. The dealer accepts no responsibility. We had air conditioner failed 6 months later a supposedly new tire blew out so much it couldn’t be repaired. The dealer accepts no responsibility. We had to buy a new tire at 200 dollars. , luckily they repaired the air conditioning after almost 1 month Will not deal with this dealership again for a car More

by babs7468 Verified Customer Verified Customer

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I needed to get first time service on my new Atlas. Called the day before and was able to get right in the next day on a Saturday. Very convenient and quick. Called the day before and was able to get right in the next day on a Saturday. Very convenient and quick. More

by sasyl8y Verified Customer Verified Customer

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I had the right headlight replaced. They did everything quickly and did an excellent job. They did everything quickly and did an excellent job. More

by olexii950 Verified Customer Verified Customer

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Great service and they were great at communicating with me! They made an unfortunate event much easier! me! They made an unfortunate event much easier! More

by darioec Verified Customer Verified Customer

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They're always willing to go the extra mile for myself and other customers. Always a pleasure to work with the service team. and other customers. Always a pleasure to work with the service team. More

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Great service and attention to detail. Advised on needed service and recommendations. Highly recommend Jin for your services Advised on needed service and recommendations. Highly recommend Jin for your services More

by NGUYENLYNA Verified Customer Verified Customer

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Archer Volkswagen has the best customer service. Jin took care of my car problem in a timely manner. He was professional and concerned about me as a customer. Extremely hot day in Houston, Tx on the Jin took care of my car problem in a timely manner. He was professional and concerned about me as a customer. Extremely hot day in Houston, Tx on the day my car would not start. More

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