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109 Reviews of Jin Cai
July 04, 2026
The dealership is very deceitful. Also, when I bought the car it was NEVER inspected. From my understanding its illegal to sell a car without an inspection. Also, when I bought the car it was NEVER inspected. From my understanding its illegal to sell a car without an inspection. More
by Lupe Hernandez
Verified CustomerOther Employees Tagged: Cory Hayes, Habib Benkirane, Ivan Wong, George Ybarra
July 02, 2026
1 star. Undisclosed policy wasted our morning and cost them a sale. Booked an appointment online for our 2012 Beetle, entering the make, model, and year d Undisclosed policy wasted our morning and cost them a sale. Booked an appointment online for our 2012 Beetle, entering the make, model, and year during booking. The car was checked in normally. After a 20-minute wait, we were told the dealership has a policy against servicing vehicles over 10 years old unless purchased there, because it "costs them more money than they make on them." That policy is not written down anywhere. Not on the website, not during online booking, even after entering the vehicle year, not on the intake form, not at check-in. We only found out after showing up and going through check-in. They would not run diagnostics, which was the entire point of the visit. The manager was unhelpful and dismissive when asked about the lack of disclosure. We were actually close to being in the market for a new car and planned to use this appointment to help decide. Instead of a conversation about options or a trade-in, we got turned away and a clear message that our business wasn't wanted unless we'd bought the car there. Not exactly how you build customer loyalty. We won't be back for service or for a new car purchase. More
by Mitchell L
Other Employees Tagged: Patrick Hayes, Cory Hayes, Patrick Terramiggi, Robert Archer, Ivan Wong, George Ybarra
June 27, 2026
Been here several times they go out of their way to be helpful and complete service efficiently. We live in Louisiana but found archer while making trips to the cancer center. I will continue to use arche helpful and complete service efficiently. We live in Louisiana but found archer while making trips to the cancer center. I will continue to use archer for servicing my vehicle. More
by Csitiler
Other Employees Tagged: Cory Hayes, Robert Archer, Ivan Wong, George Ybarra
June 08, 2026
my bread was Joshua and he was awesome! George might’ve been the back of the one day to bring me keys. Everything smooth front closing was perfect. George might’ve been the back of the one day to bring me keys. Everything smooth front closing was perfect. More
by janet27
Other Employees Tagged: Patrick Hayes, George Ybarra , joshua
June 06, 2026
Thank you Jin for taking care of me. Jin was friendly and professional. He commumicated in detail about the services I needed. He even called and spoke to my warranty company. I also lik Jin was friendly and professional. He commumicated in detail about the services I needed. He even called and spoke to my warranty company. I also liked the pay on line with Jin which moved us forward faster. Thanks More
by lecretia1964
Other Employees Tagged: the mechanic
June 05, 2026
We took my wife’s Volkswagen Tiguan to Archer Volkswagen for regular maintenance on a busy Saturday, and they had us in and out in no time. The entire team was professional, friendly, and efficient througho for regular maintenance on a busy Saturday, and they had us in and out in no time. The entire team was professional, friendly, and efficient throughout the process. We’ve also brought our Volkswagen Atlas here for service and have consistently had great experiences. It’s refreshing to find a dealership that values both your time and customer service. Highly recommended for anyone looking for reliable and hassle-free vehicle maintenance! More
by Tusna78
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