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Jo Carroll
Jo Carroll at Germain Mazda West

Jo Carroll | Page 2

Service Writer

Germain Mazda West

1345 Automall Parkway
Columbus, OH 43228

Contact Me
5.0
62 Reviews

hi, I'm Jo! ⊹ ࣪ ˖ resident miata enthusiast and knowledgeable of all things Mazda. I've been in the industry for almost 4 years and always enjoy helping people love their vehicle. Whether you've had your car for 6 years or 6 months, I can help you figure out the best plan for keeping your Mazda in top shape! When I am not at work, I enjoy frequenting Columbus Crew games with my family, playing with my cat Pippa, and attending concerts ᓚ₍⑅^..^₎♡

Dealership Experience

4 yrs

Industry Experience

4 yrs

5.0

62 Reviews

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62 Reviews of Jo Carroll

January 22, 2026

Dealership Rating
Employee Rating

Awesome people very professional easy to talk with and extremely friendly Ya'll made me a customer for life More

by CEC8265
Recommend Dealer
Yes

Other Employees Tagged: Jolie Carroll

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Jan 23, 2026

Germain Mazda West responded

Thank you for choosing Germain Mazda West and for sharing your awesome feedback! We are delighted to have you as a customer for life! See you next time!

January 13, 2026

Dealership Rating
Employee Rating

It was easy and quick and affordable They fit me in at the last minute to accommodate my schedule More

by jbechtel0
Recommend Dealer
Yes

Other Employees Tagged: Jolie Carroll

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Jan 14, 2026

Germain Mazda West responded

We appreciate your feedback and are pleased to hear your visit was quick, convenient, and affordable. Thank you for choosing us at Germain Mazda West.

January 10, 2026

Dealership Rating
Employee Rating

Service was excellent, timely, loaner car available and ready..kept me informed.. good coffee and snacks! More

by J1is
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: John Bechtel, Ron Pineda

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Jan 12, 2026

Germain Mazda West responded

We’re so happy to hear you enjoyed our amenities and seamless service! Thank you for choosing Germain Mazda West and for sharing your five-star feedback. See you next time!

January 03, 2026

Dealership Rating
Employee Rating

Jolie was great to deal with, the appointment was on time and the inspection video is a nice touch to show if there's any issues. More

by CRAIG.FRENCH1960
Recommend Dealer
Yes

Other Employees Tagged: Jolie Carroll

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Jan 06, 2026

Germain Mazda West responded

Craig, we’re glad to hear Jolie took such good care of you here at Germain Mazda West, and that you appreciated our inspection videos, too! Thank you for sharing your feedback and come back to see us anytime!

December 29, 2025

Dealership Rating
Employee Rating

It's always a good experience so far They are always friendly and try too be helpful and explain what my car may need More

by SUSANP1972
Recommend Dealer
Yes

Other Employees Tagged: Jolie Carroll

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Dec 30, 2025

Germain Mazda West responded

Thank you so much for sharing your positive experience, Susan! We truly appreciate your business and hope to see you again at Germain Mazda West. Safe travels!

December 29, 2025

Dealership Rating
Employee Rating

Didn't wait around long for an oil change. In and out is the name of the game More

by JOSH_FRAZIER87
Recommend Dealer
Yes

Other Employees Tagged: Jolie Carroll

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Dec 30, 2025

Germain Mazda West responded

It's always our aim to have you back on the road in no time, Josh. Thanks for sharing your satisfaction with our team at Germain Mazda West!

December 23, 2025

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Employee Rating

Despite not having an appointment due to an emergency, they were able to squeeze me in and help with my vehicle. 100% Recommend! More

by braidencheatham2001
Purchase Time
Recommend Dealer
Yes
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Dec 24, 2025

Germain Mazda West responded

We're here to help whenever you need us, Braiden! Thank you for choosing Germain Mazda West and for sharing your support. We hope everything is smooth sailing from here on out, but you know where to find us if anything comes up!

December 23, 2025

Dealership Rating
Employee Rating

I always take my car to Germain Mazda for service! It’s always done right the first time and the staff is super friendly! More

by johnely212
Recommend Dealer
Yes

Other Employees Tagged: Efrain Hidalgo, Ron Pineda

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Dec 24, 2025

Germain Mazda West responded

Thank you for trusting our team with your car and for sharing your support, John! We appreciate your business and are looking forward to your next visit! - The Germain Mazda West Team

December 16, 2025

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Employee Rating

Jo was great! Very nice and helped me through the process. Seamless and easy. Would visit again. More

by chrisprince18
Recommend Dealer
Yes
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Dec 16, 2025

Germain Mazda West responded

Thank you so much for the kind words! We’re thrilled to hear Jo made your experience seamless and easy. We truly appreciate your feedback and look forward to welcoming you again soon at Germain Mazda West.

December 12, 2025

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Employee Rating

I was very satisfied with the customer service they were polite and very helpful I would definitely recommend them. Thank you More

by dbrh_wtrs
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jessica Dalton, Cameron Allen, Efrain Hidalgo , Jason Masteller

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Dec 14, 2025

Germain Mazda West responded

We’re so pleased to see your recommendation of Germain Mazda West! Thank you for your support and kind words about our helpful team, we hope to welcome you back again in the future.

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