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Joakim Holm
Joakim Holm at Russ Darrow Mitsubishi

Joakim Holm

Service Advisor

Russ Darrow Mitsubishi

W226S1700 WI-164
Waukesha, WI 53186

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4.8
82 Reviews
4.8

82 Reviews

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82 Reviews of Joakim Holm

February 13, 2026

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Employee Rating

They answered my questions and did my service in promptly. I was in and out quickly More

by JOELSIEWERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Rupp

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Feb 13, 2026

Russ Darrow Mitsubishi responded

It’s great to hear our team could answer your questions and complete your Mitsubishi service promptly. We appreciate you sharing your experience and look forward to assisting you again. Rob Karas rob.karas@russdarrow.com

February 04, 2026

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Employee Rating

I’m so happy for ur service, he helps me with my car. I have to go back again. More

by irenerfelix
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 04, 2026

Russ Darrow Mitsubishi responded

It’s great to hear that Joakim and our team took good care of your Mitsubishi Outlander Sport. We look forward to assisting you again soon.

January 31, 2026

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Employee Rating

Pleasant customer service. Was given a time to wait, service was done in that timeline. Being able to schedule service online is very convenient. More

by Yodial
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nabeel Liaquat

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Jan 31, 2026

Russ Darrow Mitsubishi responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Rob Karas rob.karas@russdarrow.com

January 16, 2026

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Employee Rating

Great mechanics. Their knowledge of dealing with my car issues was on the spot! I couldn’t ask for more! More

by Pastorwarnecke56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nabeel Liaquat, Grant Oliveira

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Jan 17, 2026

Russ Darrow Mitsubishi responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Mitsubishi. Rob Karas rob.karas@russdarrow.com

December 23, 2025

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Employee Rating

My routine maintenance light was not reset. Other than that everything was great, thank ypu. More

by CASEY61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nabeel Liaquat, Grant Oliveira

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Dec 30, 2025

Russ Darrow Mitsubishi responded

Thank you, Casey, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Darion Mcmiller darion.mcmiller@russdarrow.com

December 13, 2025

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Employee Rating

Great communication, prompt scheduling, skilled technicians, and reliable service that exceeded expectations overall would recommend More

by YAMILEXCALDERON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 13, 2025

Russ Darrow Mitsubishi responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Mitsubishi! Darion Mcmiller darion.mcmiller@russdarrow.com

November 30, 2025

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Employee Rating

Very professional and informative. Everything discussed up front and honest. No problems at all. Recommend More

by Jesse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 30, 2025

Russ Darrow Mitsubishi responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Russ Darrow Mitsubishi. We look forward to having you as one of our valued customers for many more years to come! Darion Mcmiller darion.mcmiller@russdarrow.com

November 06, 2025

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Second time I have been to this dealership for a recall issue- very happy with the service. From scheduling to pick up, the service department updates every step along the way. More

by Jen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 06, 2025

Russ Darrow Mitsubishi responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Mitsubishi, we look forward to having you as a valued customer for many years to come! Darion Mcmiller darion.mcmiller@russdarrow.com

November 05, 2025

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Employee Rating

They are amazing people. They worked so well with us and spent time walking us thru the sales process. Also the features of the vehicle. We are so appreciative of their effor More

by Michael K. McAdams
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jesse Dickerson, Robert Karas, Brandon Sagan , Darion Mcmiller

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Nov 05, 2025

Russ Darrow Mitsubishi responded

Thanks for your feedback on your recent visit to Russ Darrow Mitsubishi. It's great to hear that we were able to assist you and that you had such a positive experience. Darion Mcmiller darion.mcmiller@russdarrow.com

November 03, 2025

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Employee Rating

Friendly people great service clean environment quick service and they gave me a free car wash More

by TERRANCEJOHNSONSR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 04, 2025

Russ Darrow Mitsubishi responded

Thank you for choosing Russ Darrow Mitsubishi. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Darion Mcmiller darion.mcmiller@russdarrow.com

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