Joann Marsala | Page 2

Superior service. As usual, the service department is superior. The staff is outstanding, most accommodating and extremely pleasant. My car was ready when they said i As usual, the service department is superior. The staff is outstanding, most accommodating and extremely pleasant. My car was ready when they said it would be, enabling me to be on time for a doctor appointment. More

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New Customer Made an online appt for a new battery and arrived early due to a change in my day. I was greeted by a nice fellow and was asked if there was a servic Made an online appt for a new battery and arrived early due to a change in my day. I was greeted by a nice fellow and was asked if there was a service advisor I wanted to see. I picked the name on the name plate outside the office closest to where I happened to be standing. It was Joann Marsala. Random pick and a good one at that. She listened to my wants and needs, welcomed me to the service center and got the job done with no isues at the price discussed. Joann and the service offered what I was looking for, genuine honest and real. Thanks More

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New Toyota I used the dealership because of Joann she referred me to DeVon I was not pleased with the amount of time it took to get the car on the day I came to I used the dealership because of Joann she referred me to DeVon I was not pleased with the amount of time it took to get the car on the day I came to pick it up More

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RAV4 2002 Still running Great The service representatives are the greatest. Every time I bring my car to service, it purrs when I get it back! Yes it is an old car but you can not The service representatives are the greatest. Every time I bring my car to service, it purrs when I get it back! Yes it is an old car but you can not tell it by the way Millennium Toyota "PIT CREW" work on it. I love how they explain in "simple English" what is wrong with my car. Thank you Joann and Nick!!!! More

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They did the job! I had a dead car. They took me in with no appointment, checked it out and I left happy. That's all I ask of my car service center. Perfect. I had a dead car. They took me in with no appointment, checked it out and I left happy. That's all I ask of my car service center. Perfect. More

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Engine light on, brought me in for service. JoAnn was friendly, carefully listened to what I had to say, Checked for recalls, looked into background servicing and had the staff find the engine p JoAnn was friendly, carefully listened to what I had to say, Checked for recalls, looked into background servicing and had the staff find the engine problem, correct it and return the car while I waited. She kept me updated with the progress and told me what part had stopped working, and how long till it was replaced. I was very pleased with the service. My only concern was the cold air blowing thru the waiting room each time someone opened the outside door. Otherwise all was excellent! More

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An excellent company I have been dealing with Millennium since 2010 when i bought my Toyota Highlander. I have never had a bad experience with them. I bring my car for all I have been dealing with Millennium since 2010 when i bought my Toyota Highlander. I have never had a bad experience with them. I bring my car for all scheduled maintenance and have worked with most of the service personnel.Its been a pleasure dealing with all. I highly recommend Millennium. More

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Great service as always Have taken our Sienna to Millenium for service ever since we purchased it (also a Millennium) in 2009. Service personnel are knowledgeable and reliabl Have taken our Sienna to Millenium for service ever since we purchased it (also a Millennium) in 2009. Service personnel are knowledgeable and reliable. They WILL call you to let you know progress on repairs, unlike many other dealers. They give accurate estimates for work done and do the work well. Lonnie and Joanne deserve special mention -- very pleasant and very, very helpful. Strongly recommended. More

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quick and clean Joanne was most helpful and the service people were a pleasure to deal with. The free service is the best sales idea. I have a 2015 Jeep and they Joanne was most helpful and the service people were a pleasure to deal with. The free service is the best sales idea. I have a 2015 Jeep and they charge me. Time to rethink that More

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Outstanding Service Assurance JoAnn Marsala has been my Service Specialist for over a year. Her knowledge, helpfulness, professional and pleasant demeanor set a high standard for c JoAnn Marsala has been my Service Specialist for over a year. Her knowledge, helpfulness, professional and pleasant demeanor set a high standard for customer service. JoAnn is a good listener, eager to provide honest advice, always reachable, even without an appointment. She is always available for follow up questions, willing to clarify concerns; and when necessary, schedule future appointments. Ask for JoAnn, and your service experience will be the best it can be at Millennium Toyota. More

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