Dealership Experience
20 yrs, 6 mos
Industry Experience
32 yrs, 6 mos
Specialties & Trainings
Master Certified with Lexus
ASE Certified
595 Reviews
Write a Review595 Reviews of Joanna Oates
March 22, 2020
Rallye Lexus is superior Thanks to Joanna, my service experience was simply amazing. Rallye service diagnosed a noise with ease, and fixed it under warranty. Joanna communicat Thanks to Joanna, my service experience was simply amazing. Rallye service diagnosed a noise with ease, and fixed it under warranty. Joanna communicated beginning to end. I recieved my car back completely cleaned. THANK YOU Rallye & Joanna for making my service visit a very pleasent one. More
March 20, 2020
It was excellent. Joanna was very kind and professional. The service was quick, less than one hour. My car was washed nicely. The lounge was comfortable and TV was on. Joanna was very kind and professional. The service was quick, less than one hour. My car was washed nicely. The lounge was comfortable and TV was on. More
March 18, 2020
Great and efficient service by Joanna Oates again as usual Rallye did all they promised to do. The driver brought me a loaner exactly on time and he brought my own car back promptly Joanna managed to do the Rallye did all they promised to do. The driver brought me a loaner exactly on time and he brought my own car back promptly Joanna managed to do the inspection for both cars in 1 day! I would highly recommend this dealership for service M ferber More
March 09, 2020
excellent Mike and Joanna are my go to service advisors, great work and very good follow through on any issues. Always a pleasant experience working with them Mike and Joanna are my go to service advisors, great work and very good follow through on any issues. Always a pleasant experience working with them More
Other Employees Tagged: Mike Reidy
March 08, 2020
Staff work together well, from checking in to getting me a rental. Facility was clean. Staff was friendly. Would recommend to those who need to service their car. a rental. Facility was clean. Staff was friendly. Would recommend to those who need to service their car. More
March 05, 2020
Excellent service I was very satisfied with the welcoming staff and my service rep. All polite and professional. The work was done in a timely manner and I was notified I was very satisfied with the welcoming staff and my service rep. All polite and professional. The work was done in a timely manner and I was notified. More
March 03, 2020
Excellent Service. The tech explained everything that we’re going to do and how long it would take. There were not any surprises and my Lexus was finished on time. The tech explained everything that we’re going to do and how long it would take. There were not any surprises and my Lexus was finished on time. More
February 28, 2020
Had a great experience renewing a lease with Bob Heyman and Rallye. They took the time to make sure that I received the best deal for my new lease. and Rallye. They took the time to make sure that I received the best deal for my new lease. More
Other Employees Tagged: Robert Heyman , Danny VDS
February 24, 2020
I would never take my Lexus anywhere else for service, and when the time comes for a new one, I wouldn’t go anywhere else. Flawless service and totally professional staff across the board. and when the time comes for a new one, I wouldn’t go anywhere else. Flawless service and totally professional staff across the board. More
Other Employees Tagged: Maria Santoro