Joanna Oates
Joanna Oates at Rallye Lexus
Refer Me

Joanna Oates | Page 37

Service Consultant

Rallye Lexus

20 Cedar Swamp Rd
Glen Cove, NY 11542

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4.9
595 Reviews

Dealership Experience

20 yrs, 6 mos

Industry Experience

32 yrs, 6 mos

Specialties & Trainings

Master Certified with Lexus

ASE Certified

4.9

595 Reviews

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595 Reviews of Joanna Oates

March 22, 2020

Dealership Rating
Employee Rating

Rallye Lexus is superior Thanks to Joanna, my service experience was simply amazing. Rallye service diagnosed a noise with ease, and fixed it under warranty. Joanna communicat More

by reded427
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 23, 2020

Rallye Lexus responded

Thank you for the wonderful feedback on your recent service visit. We are happy to know Joanna was able to assist you in all your car maintenance needs with great communication.

March 20, 2020

Dealership Rating
Employee Rating

It was excellent. Joanna was very kind and professional. The service was quick, less than one hour. My car was washed nicely. The lounge was comfortable and TV was on. More

by HCCHYU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 20, 2020

Rallye Lexus responded

Thank you for your positive feedback. We are happy to hear Joanna was able to assist you with your recent service with kindness and professionalism.

March 18, 2020

Dealership Rating
Employee Rating

Great and efficient service by Joanna Oates again as usual Rallye did all they promised to do. The driver brought me a loaner exactly on time and he brought my own car back promptly Joanna managed to do the More

by Marty123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 20, 2020

Rallye Lexus responded

Thank you for your wonderful feedback! We are happy to know we were able to exceed all your service needs. We appreciate your loyalty and look forward to seeing you soon!

March 15, 2020

Dealership Rating
Employee Rating

Customer service is great. Thank you for taking such good care of my car always. I feel confident knowing my car is in good hands always. More

by Maria F.
Recommend Dealer
Yes
Mar 16, 2020

Rallye Lexus responded

Maria, thank you for the wonderful feedback! We are happy to know your recent experience was great and that you always feel confident with the Rallye Lexus team.

March 09, 2020

Dealership Rating
Employee Rating

excellent Mike and Joanna are my go to service advisors, great work and very good follow through on any issues. Always a pleasant experience working with them More

by FRANKKELLY17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Reidy

Mar 11, 2020

Rallye Lexus responded

Thank you, Frank, for sharing your excellent review with us and for being a returning customer with us! We are very happy to hear that your visits are always pleasant and we hope to see you back again soon!

March 08, 2020

Dealership Rating
Employee Rating

Staff work together well, from checking in to getting me a rental. Facility was clean. Staff was friendly. Would recommend to those who need to service their car. More

by EMMA
Recommend Dealer
Yes
Mar 09, 2020

Rallye Lexus responded

Thank you for sharing your wonderful recommendations with us and for your lovely feedback! We hope to see you back again in the near future!

March 05, 2020

Dealership Rating
Employee Rating

Excellent service I was very satisfied with the welcoming staff and my service rep. All polite and professional. The work was done in a timely manner and I was notified More

by PATRICKHMACKAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 06, 2020

Rallye Lexus responded

Thank you, Patrick, for sharing your excellent service review with us! We are very pleased to hear that you are very satisfied with your service. We hope to see you back again soon!

March 03, 2020

Dealership Rating

Excellent Service. The tech explained everything that we’re going to do and how long it would take. There were not any surprises and my Lexus was finished on time. More

by PJDiskin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 04, 2020

Rallye Lexus responded

Thank you for your positive feedback! We are very happy to hear that you had a great visit with us and we hope to see you back again in the future!

February 28, 2020

Dealership Rating
Employee Rating

Had a great experience renewing a lease with Bob Heyman and Rallye. They took the time to make sure that I received the best deal for my new lease. More

by jogy103
Recommend Dealer
Yes

Other Employees Tagged: Robert Heyman , Danny VDS

Feb 28, 2020

Rallye Lexus responded

Thank you for sharing your five-star new leasing experience with us! We are looking forward to seeing you back again soon!

February 24, 2020

Dealership Rating
Employee Rating

I would never take my Lexus anywhere else for service, and when the time comes for a new one, I wouldn’t go anywhere else. Flawless service and totally professional staff across the board. More

by RHUDDLESTON
Recommend Dealer
Yes

Other Employees Tagged: Maria Santoro

Feb 25, 2020

Rallye Lexus responded

Thank you for your loyalty to our service department and for sharing your thoughtful review! We look forward to continuing to provide you with flawless service in the future!

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