Joanna Oates
Joanna Oates at Rallye Lexus

Joanna Oates | Page 50

Service Consultant

Rallye Lexus

20 Cedar Swamp Rd
Glen Cove, NY 11542

Contact Me
4.9
791 Reviews

Dealership Experience

22 yrs, 6 mos

Industry Experience

34 yrs, 6 mos

Specialties & Trainings

Master Certified with Lexus

ASE Certified

4.9

791 Reviews

Write a Review

791 Reviews of Joanna Oates

December 06, 2020

Dealership Rating
Employee Rating

Outstanding service whenever I go. Could not ask for anything better. From the moment I pull up to the service area, to the moment I pull out, exceptional service. Thank you. More

by sangacian
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Mike Reidy, Maria Santoro , Steven Holmes, Michael Montijo

Dec 07, 2020

Rallye Lexus responded

Thank you for the excellent review! We are thrilled to hear of your experience and thank you for being a great customer.

November 26, 2020

Dealership Rating
Employee Rating

Pamela and Joanna are professional and the main reason I purchase cars from Rallye Lexus! The staff has been the reason I have owned along with the quality from Lexus at least 5. More

by HANNENBERG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anthony Piccirillo , Pamela Palasciano

Nov 30, 2020

Rallye Lexus responded

Thank you for the wonderful review! We are so glad to hear of your positive experience and look forward to seeing you again in the future!

November 25, 2020

Dealership Rating
Employee Rating

Rallye Lexus is a Great place to take care of my Car.Bought Four,4car from Rallye Lexus Was treated very well I will Take My car to your Service Center.Give you a 10 More

by DGLOVERBOY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Reidy, Maria Santoro , John Andrea, Tyrone Chen, Steven Holmes, Andy Hyun, Kevin Losee, Ted Mitchell, Michael Montijo

Nov 30, 2020

Rallye Lexus responded

Thank you for the wonderful review! We are so glad to hear of your positive experience and look forward to seeing you again in the future!

November 20, 2020

Dealership Rating
Employee Rating

Good location, friendly staff, easy to work with, good service, very professional. Loan car was a plus. Continue to enjoy the quality of service and look forward to continue being a Lexus customer. More

by RMAH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 20, 2020

Rallye Lexus responded

Thank you for the great review!

November 13, 2020

Dealership Rating
Employee Rating

Pam Palasciano is extremely professional and courteous. She's arranges my service visits and takes care of everything. I have been dealing with her since I became a Lexus owner - over 20 years ago. She has More

by ACONDELLO0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Reidy, Maria Santoro , Steven Holmes, Michael Montijo, Pam Palasciano - Five Stars *****

Nov 16, 2020

Rallye Lexus responded

Thank you for the great review!

November 10, 2020

Dealership Rating
Employee Rating

Sales people are great but the service department is amazing the go above and beyond especially. Joana the best in service love her every time I got my vehicle serviced it’s always with a smile my car More

by FRANK@ALLISLANDGROUP.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Reidy, Maria Santoro , Steven Holmes, Michael Montijo

Nov 10, 2020

Rallye Lexus responded

Thank you for the five-star review! It is a pleasure to hear that our staff could be of such helpful assistance to you. We thank you for your business and look forward to seeing you again.

November 04, 2020

Dealership Rating
Employee Rating

Service rep went all the way to meet my needs. She understood the problem and took the right action to meet my service department needs. More

by ANDRIS7
Recommend Dealer
Yes
Nov 05, 2020

Rallye Lexus responded

Thank you for the five-star review, Andris! We are so glad to hear of your excellent service visit.

November 02, 2020

Dealership Rating
Employee Rating

Joanna Oates is the most professional service person I have ever dealt with in my 50 years of car ownership. She is courteous and listens to what I want completed on my 2 cars when I bring them in for s More

by GREENCDM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Reidy

Nov 02, 2020

Rallye Lexus responded

Thank you for sharing your experience! We appreciate your feedback and hope to see you again in the future.

November 01, 2020

Dealership Rating
Employee Rating

Rallye Lexus in Glen Cove is the best. I wouldn’t bring my cars to any other place. Top notch service is provided every single time. Thank you! More

by JAMIECUSACK15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Reidy, Maria Santoro , Steven Holmes, Michael Montijo, Pamela Palasciano, Mary Rutkowski

Nov 02, 2020

Rallye Lexus responded

Thank you for the five-star review, Jamie! We look forward to seeing you again in the future.

October 29, 2020

Dealership Rating
Employee Rating

Love the Service Center! They are friendly, helpful, and professional! Who could ask for more? And I especially love the car wash at the end. Can't wait for Covid to be done so they can bring back the bagel More

by RENEESHABER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Reidy, Maria Santoro , Steven Holmes, Michael Montijo

Oct 30, 2020

Rallye Lexus responded

Renee, thank you for the wonderful review! We are so thrilled to hear that you had a 5-star visit to our service center. We thank you for your business and look forward to working with you again in the future.

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