Joanna Oates
Joanna Oates at Rallye Lexus

Joanna Oates | Page 49

Service Consultant

Rallye Lexus

20 Cedar Swamp Rd
Glen Cove, NY 11542

Contact Me
4.9
791 Reviews

Dealership Experience

22 yrs, 6 mos

Industry Experience

34 yrs, 6 mos

Specialties & Trainings

Master Certified with Lexus

ASE Certified

4.9

791 Reviews

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791 Reviews of Joanna Oates

January 27, 2021

Dealership Rating
Employee Rating

The service representatives all offer truly outstanding customer service with a high level of professionalism. I've been going to Rallye Lexus for all of my service and maintenance needs for almost 20 year More

by G.HOM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Reidy, Maria Santoro , Steven Holmes, Michael Montijo

Jan 27, 2021

Rallye Lexus responded

Thank you for your loyalty to Rallye Lexus! We're proud to have earned your continued support and we look forward to taking care of you the next time you bring your vehicle in for service!

January 22, 2021

Dealership Rating
Employee Rating

I really like the prices of the uses cars and the warranty that Lexus offers. The only thing is my seller was really unfriendly and he don’t give me a really good information. He is kind of aggress More

by ALEJA_28945
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anthony Costanzo , Carlos Vargas

Jan 24, 2021

Rallye Lexus responded

This review is a bit disappointing to read. We do strive for friendly service here, and we will be sure to share this feedback with our team to ensure that we improve our communication going forward. We do hope that you continue to enjoy your newly purchased vehicle, and if there is anything more you would like to share with me, please don't hesitate to give me a call. Thank you, Tony Costanzo - General Sales Manager - 516-629-7622

January 21, 2021

Dealership Rating
Employee Rating

Very Customner friendly. Reliable sevice with a smile. Appointments always available &swsys have a loaner Honest in assessment of cars need 4 service. Very pleased that is why I keep coming ba k More

by CRPARSOFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Pamela Palasciano

Jan 21, 2021

Rallye Lexus responded

We're so grateful to have you as a loyal customer! It's our pleasure to make every service visit just as friendly, convenient, and straightforward as the last. Thank you for continuing to trust Rallye Lexus with your vehicle and your business!

January 20, 2021

Dealership Rating
Employee Rating

I’ve had consistent friendly service from the staff of the service department for many years and recommend them to others. I look forward to continuing. More

by SJREDDINGTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Reidy

Jan 20, 2021

Rallye Lexus responded

Thank you for your years of business and outstanding recommendation of Rallye Lexus! We are honored to have you as a returning customer and look forward to assisting you for a long time to come.

January 15, 2021

Dealership Rating
Employee Rating

I have purchased ES350 for 20 Years and have always had my vehicle serviced at Rallye Lexus. They always provide the best service by far. More

by jtartaglione
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Reidy, Maria Santoro , Michael Montijo, Pamela Palasciano

Jan 15, 2021

Rallye Lexus responded

Thank you for your loyalty to Rallye Lexus over the years! We are proud to have earned your support and happy to hear that you are so confident in our team. Drive safely in your Lexus ES 350, and we hope to see you back next time!

January 01, 2021

Dealership Rating
Employee Rating

all good thanks for the great service can't wait for the move much closer to my home in westbury. everyone was great hope you get an ev model soon its the future More

by FORBELZ
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Jan 04, 2021

Rallye Lexus responded

Thank you for the five-star review! We are so glad to hear of your positive review and we hope to see you again in the future.

December 17, 2020

Dealership Rating
Employee Rating

Completely satisfied with this dealership! I have purchased two vehicles with them and have always found them helpful and accommodating for my needs whether it was for routine service, recalls or jus More

by MESHKATI
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Reidy

Dec 17, 2020

Rallye Lexus responded

We're so grateful to have you in the Rallye Lexus family! Reviews like this one always make our day. Thank you for trusting us with all your automotive needs!

December 14, 2020

Dealership Rating
Employee Rating

I’ve been going to Rallye Lexus for over 30 years and each time I’m treated like a valued customer. I usually work with Pam but when I’ve had others help me they are also very courteous and professional More

by PLVIKING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anthony Piccirillo, Maria Santoro , Michael Montijo, Pamela Palasciano, Josh Weiss, Jose recently assisted me on the phone when I was having Bluetooth issues.

Dec 14, 2020

Rallye Lexus responded

Thank you for the great review! We are happy to hear that you are satisfied with your experience. We look forward to seeing you again in the future.

December 07, 2020

Dealership Rating
Employee Rating

Rallye Lexus continues to set the standard for service and quality. We are moving out of NY and can only hope our “new” Lexus dealership can deliver the service and attention we are accustomed to at Rally More

by motif88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Montijo

Dec 07, 2020

Rallye Lexus responded

Thank you for the excellent review! We are thrilled to hear of your experience and thank you for being a great customer.

December 07, 2020

Dealership Rating
Employee Rating

Everyone was kind and professional from the time you drive your car in , and until you drive your car out , the waiting area was very clean More

by JEDI542
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Reidy, Maria Santoro , Steven Holmes, Michael Montijo

Dec 07, 2020

Rallye Lexus responded

Thank you for the excellent review! We are thrilled to hear of your experience and thank you for being a great customer.

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