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Joanna Oates
791 Reviews
Dealership Experience
22 yrs, 6 mos
Industry Experience
34 yrs, 6 mos
Specialties & Trainings
Master Certified with Lexus
ASE Certified
791 Reviews
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791 Reviews of Joanna Oates
June 29, 2020
No pressure service I came in for a free recall fix and the service was great - loaner, timing and friendliness. Would definitely go back for service if needed. I came in for a free recall fix and the service was great - loaner, timing and friendliness. Would definitely go back for service if needed. More
by Paul
Verified Customer
June 28, 2020
Service at Rallye is always excellent. The staff is both friendly and knowledgeable. The work is done right the first time and my vehicle is returned back to me clean. friendly and knowledgeable. The work is done right the first time and my vehicle is returned back to me clean. More
by ARMISTAD
June 08, 2020
Very professional and best service in the industry Very professional and best service in the industry Would recommend Rallye to anyone looking to purchase or service there Lexus Also very accommod Very professional and best service in the industry Would recommend Rallye to anyone looking to purchase or service there Lexus Also very accommodating as to time spent More
by VARGASCREW20
Other Employees Tagged: Mike Reidy, Maria Santoro , Steven Holmes, Michael Montijo
June 08, 2020
Never a problem Never had a problem in 15 years. Very professional and courteous. Would recommend. Not happy that in order to complete this survey I have to write Never had a problem in 15 years. Very professional and courteous. Would recommend. Not happy that in order to complete this survey I have to write 25 words. More
by JOANNE.KINSEY
Other Employees Tagged: Mike Reidy, Maria Santoro
June 05, 2020
EXCELLENT SERVICE KNOWLEDGEABLE SERVICE ADVISOR.GOOD SERVICE; RELIABLE AND TIMELY WORK BY TECHNICIANS. THE WAITING AREA WAS CLEAN WITH ADEQUATE COVID-19 PRECAUTIONS IN KNOWLEDGEABLE SERVICE ADVISOR.GOOD SERVICE; RELIABLE AND TIMELY WORK BY TECHNICIANS. THE WAITING AREA WAS CLEAN WITH ADEQUATE COVID-19 PRECAUTIONS INCLUDING SOCIAL DISTANCING AND FACE COVERING BY STAFF. More
by Godfreyh
June 04, 2020
The cars are sublime, the staff are divine, and the service is bar none. I look forward to servicing my car and truly enjoy the experience every single time. Kudos to Lexus! service is bar none. I look forward to servicing my car and truly enjoy the experience every single time. Kudos to Lexus! More
by EGS
Other Employees Tagged: Paul Ok , Michael Montijo
June 04, 2020
Awesome service and hospitality. They make me feel like I’m the king when I come here. Even offering me a cup of coffee or a water. Great people and very professional. I’m the king when I come here. Even offering me a cup of coffee or a water. Great people and very professional. More
by CAPOMASTRO
Other Employees Tagged: Mike Reidy, Maria Santoro , Steven Holmes, Michael Montijo, Pamela Palasciano, Jay Rosenthal, James Quinlan
June 01, 2020
Glen Cove Rally Lexus, the only car dealership we need!! We have always been treated like a VIP at Rally Lexus. We have been a customer for over 16 years and we would not go anywhere else to buy a car or get We have always been treated like a VIP at Rally Lexus. We have been a customer for over 16 years and we would not go anywhere else to buy a car or get our cars serviced then Glen Cove Rally Lexus. We met Pam when we purchased my first Lexus, along with my sister, we are known there as the sisters who bought identical cars, and we both went back and traded in that car for another identical car. Pam was the first service person who helped us and went above and beyond to help us understand how to get familiar with our new car. And, to this day she is always there for us. We look forward to seeing and taking to her knowing we are in good hands with Pam. My husband and I have since purchased two additional Lexus'. From sales, parts and especially service the courtesy, professionalism and care we receive is outstanding. We are extremely happy with Glen Cove Rally Lexus. More
by DAIQUIRI2
Other Employees Tagged: Anthony Piccirillo, Maria Santoro , Pamela Palasciano, Our sales person Anthony has also been very professional and helpful.
May 31, 2020
VIP SERVICE I always have been treated like a VIP at Rallye Lexus. I have been a customer for over 12 years. I wouldn’t think of going any where else. From the Sh I always have been treated like a VIP at Rallye Lexus. I have been a customer for over 12 years. I wouldn’t think of going any where else. From the Showroom to parts and especially service. You couldn’t ask for a nicer service staff than the people in Glen Cove. My next vehicle will no doubt be a Glen Cove Rallye Lexus! Especially fond of the ladies, Pam, Maria, Joanns & Kristen! More
by RORO147
Other Employees Tagged: Anthony Piccirillo, Maria Santoro , Pamela Palasciano
May 28, 2020
Best CustomerService Right from the moment you enter Rallye showroom, they make you feel important! Great experience from the start - buying to service. I highly recomme Right from the moment you enter Rallye showroom, they make you feel important! Great experience from the start - buying to service. I highly recommend this dealership. More
by PRADEEPRAS
Other Employees Tagged: Anthony Piccirillo, Anthony Costanzo, Maria Santoro , Kevin Losee, Jay Rosenthal, Josh Weiss, Late Bob Heyman
