Joanna Oates
Joanna Oates at Rallye Lexus

Joanna Oates | Page 71

Service Consultant

Rallye Lexus

20 Cedar Swamp Rd
Glen Cove, NY 11542

Contact Me
4.9
791 Reviews

Dealership Experience

22 yrs, 6 mos

Industry Experience

34 yrs, 6 mos

Specialties & Trainings

Master Certified with Lexus

ASE Certified

4.9

791 Reviews

Write a Review

791 Reviews of Joanna Oates

October 24, 2018

Dealership Rating
Employee Rating

Excellent service Thank you Joanna for always welcoming my us and for your invaluable advice. Wonderful attentive staff and crew, helpful and knowledgeable. We’ve be More

by SUSANSGOLD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 24, 2018

Rallye Lexus responded

Thank you for sharing your positive review with us! It is a pleasure to hear that your experiences with Joanna have always been so welcoming and helpful. Please do not hesitate to reach out with any questions, comments, or concerns. We look forward to bringing you more enjoyable experiences. Thank you for taking the time to leave this thoughtful review, Mohammed. It is truly a pleasure to know that your experience at our dealership was the best experience you've had in your life and that we have your recommendation. We're happy to hear that our team was of great assistance towards you and made the entire process enjoyable. Please do not hesitate to reach out with any questions. We look forward to seeing you in the future! Jay Rosenthal General Manager E: jrosenthal@rallye.com, P: 516-629-7603

October 16, 2018

Dealership Rating
Employee Rating

The best. Best service department, great sales people, and awesome cars. Dave Tuben treats me like a friend and always looks out for my best interests. Snack More

by BILLETHERIDGE51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anthony Costanzo, Mike Reidy, Maria Santoro , Steven Holmes, Frank Licari, David Tubens

Oct 16, 2018

Rallye Lexus responded

Thank you for sharing your positive feedback with us! We're so happy to hear that from our service to the sales department, you have always had great experiences. Please feel free to reach out with any questions. We look forward to seeing you in the future!

October 12, 2018

Dealership Rating
Employee Rating

friendly, professional representatives received exactly what I came for in a efficient, professional manner in clean comfortable surroundings. the type of service needed was clearly explain More

by EDWARDMEHLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Reidy, Maria Santoro , Pamela Palasciano

Oct 12, 2018

Rallye Lexus responded

Thank you for providing us with your feedback on your recent service experience. We're happy to hear that your visit went well and that you left satisfied! If you have any questions, comments, or concerns, please feel free to reach out. We look forward to seeing you in the future!

October 12, 2018

Dealership Rating
Employee Rating

Service Always helpful and easy to get appointments with the service department. They should follow up and make sure that you make your yearly visits for ser More

by NYYANKEEE7
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Do Chang

Oct 12, 2018

Rallye Lexus responded

Thank you for providing your feedback with us. We are happy to hear that your service appointments have always been helpful. If you would like to further discuss your suggestions, please feel free to give our Service Department a call at (866) 590-7779. We hope to hear from you!

October 09, 2018

Dealership Rating
Employee Rating

Just a pleasant service experience for my Lexus!!! Called on short notice for annual service and I was able to get the next day appointment and a loaner. Everything went smooth and fast! More

by Junguuuk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 09, 2018

Rallye Lexus responded

Thank you for sharing your positive experience with us! It is a pleasure to hear that your service visit went smoothly and fast. If you have any questions, please feel free to give us a call. We look forward to seeing you in the future!

October 08, 2018

Dealership Rating
Employee Rating

You will never be let down with this service center. This is the reason I have leased 6 different time from you. Joanna Oates is the best!!!! More

by GCCOPPER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 08, 2018

Rallye Lexus responded

Thank you for sharing your positive feedback with us! It is a pleasure to hear that you have leased from us six times and that you've always had such pleasant service experiences. If you have any questions, please feel free to reach out. We look forward to seeing you in the future!

October 04, 2018

Dealership Rating
Employee Rating

excellent service Easy to get same day appointments, prompt service, open on Saturdays, all work and routine maintenance explained in full, never had a problem with wo More

by kjhiggi@aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 04, 2018

Rallye Lexus responded

Thank you for sharing your service experience with us! We're happy to hear that your appointments have always gone well and that we have your recommendation!

October 03, 2018

Dealership Rating
Employee Rating

Customer service not at the level you would expect for a Lex Customer service not what you would expect for a Le is dealership or any high end car. This is the third Lexus I have purchased and my family had a cu More

by MSCONWELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Oct 04, 2018

Rallye Lexus responded

I am very sorry to hear about this, as we do strive to bring all of our customers a great experience. When you have the time, please call me at 516-414-5933 so we can further discuss this. I hope to hear from you. Jay Rosenthal General Manager, The Rallye Motor Company Direct 516-414-5933 jrosenthal@rallye.com

October 01, 2018

Dealership Rating
Employee Rating

Consistent Been a customer for many years having serviced 5 Lexus models @ Rallye. Always able to get a quick appointment & get in as scheduled. For routine More

by Terry S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Pamela Palasciano

Oct 01, 2018

Rallye Lexus responded

Thank you for sharing your positive experience with us. We're happy to hear that your service experiences have always gone well and we truly appreciate you making the trip to our Service Center as opposed to closer home choices. We look forward to seeing you in the future!

September 30, 2018

Dealership Rating
Employee Rating

Sales and services at Rallye lexus I had new car from Do Chang sales, Excellent sales services and offered the best prices . Also. Great services teams at services as well I do bus More

by nexank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Reidy , Do Chang

Oct 01, 2018

Rallye Lexus responded

Thank you for sharing your positive experience with us! We're happy to hear how well your visit went while working with our sales and service team. Please feel free to reach out with any questions, comments, or concerns. We look forward to seeing you in the future!

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