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Joanne Sasso
Joanne Sasso at Colonial Nissan of Medford

Joanne Sasso

Service Advisor

Colonial Nissan of Medford

104 Mystic Ave
Medford, MA 02155

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4.8
511 Reviews

Dealership Experience

17 yrs, 2 mos

Industry Experience

43 yrs, 5 mos

Languages Spoken

English English

4.8

511 Reviews

Write a Review

511 Reviews of Joanne Sasso

November 20, 2025

Dealership Rating
Employee Rating

Staffing at the dealership was professional and helpful and friendly. Also the repair shop front desk great people and head mechanic very helpful. Great experience More

by nicklecce67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Bacon, Jessica Licona, Andy Bellizia, Carl Tagliamonte

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Nov 20, 2025

Colonial Nissan of Medford responded

Thanks for sharing about your experience with Colonial Nissan of Medford. We appreciate your business and hope to see you again soon! Joe Bellizia, General Manager jbellizia@nissanofmedford.com

November 14, 2025

Dealership Rating
Employee Rating

Utterly professional. Kind. Efficient. Just the best! I would highly recommend Colonial Nissan!! We were treated like royalty! More

by kmitchell30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona

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Nov 14, 2025

Colonial Nissan of Medford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Colonial Nissan of Medford. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

November 13, 2025

Dealership Rating
Employee Rating

Customer service is great I was very satisfied with the service I will recommend my friends to do business with colonial nissan More

by wisnerlorient
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona

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Nov 13, 2025

Colonial Nissan of Medford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Colonial Nissan of Medford, we look forward to having you as a valued customer for many years to come! Joe Bellizia, General Manager jbellizia@nissanofmedford.com

November 10, 2025

Dealership Rating
Employee Rating

Very courteous and accommodating. Will definitely go back. Thanks to the ladies and service techs More

by crabby1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona

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Nov 11, 2025

Colonial Nissan of Medford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

November 06, 2025

Dealership Rating
Employee Rating

Great Customer Service - from sales to service. They made the entire process easy and efficient. More

by e.kobzik83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Bacon, Joe Bellizia, Andy Bellizia, Carl Tagliamonte

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Nov 06, 2025

Colonial Nissan of Medford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

October 22, 2025

Dealership Rating
Employee Rating

The service was exceptional, the people very kind and helpful! I’m really grateful the wonderful experiences I’ve had here thus far. Joanne and Joe are fabulous and made me feel right at home. More

by cat8991
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Bellizia

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Oct 22, 2025

Colonial Nissan of Medford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Colonial Nissan of Medford! Joe Bellizia, General Manager jbellizia@nissanofmedford.com

October 22, 2025

Dealership Rating
Employee Rating

Scheduled an appointment in advance for an oil change and had to wait for 2 hours More

by deverixc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jessica Licona

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Oct 25, 2025

Colonial Nissan of Medford responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you, and we will reach out. Thank you again for your input, and we hope to hear from you soon. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

October 20, 2025

Dealership Rating
Employee Rating

A client-focused, service-oriented team. I really appreciate how they communicate with me throughout the entire service visit — it makes a big difference! More

by ANUNEZ10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Bellizia , Stanton Davidson

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Oct 20, 2025

Colonial Nissan of Medford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Joe Bellizia, General Manager jbellizia@nissanofmedford.com

October 16, 2025

Dealership Rating
Employee Rating

Always great service and easy too book my appointments Laura is the best too work with. The technicians are highly skilled and have so much knowledge about car repairs. More

by Laura Stout
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona, Andy Bellizia, Carl Tagliamonte , Laura in the Service Dept.

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Oct 16, 2025

Colonial Nissan of Medford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

October 13, 2025

Dealership Rating
Employee Rating

Always go above and beyond to fix whatever issue I am having Very friendly, courteous and professional More

by Rickaracka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Oct 13, 2025

Colonial Nissan of Medford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Colonial Nissan of Medford. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

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