Joanne Sasso
Joanne Sasso at Colonial Nissan of Medford

Joanne Sasso | Page 2

Service Advisor

Colonial Nissan of Medford

104 Mystic Ave
Medford, MA 02155

Contact Me
4.9
584 Reviews

Dealership Experience

18 yrs, 1 mo

Industry Experience

44 yrs, 4 mos

Languages Spoken

English English

4.9

584 Reviews

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584 Reviews of Joanne Sasso

October 05, 2026

Dealership Rating
Employee Rating

I chose Joanne as my service provider because she is always helpful and kind. I will choose her every time I schedule my appointment. She makes the entire process less stressful. More

by Jlrevvy
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Oct 05, 2026

Colonial Nissan of Medford responded

Knowing that Joanne’s support made your appointments less stressful means a great deal to our service team. Thank you for trusting our team with the service on your Nissan Rogue. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

October 02, 2026

Dealership Rating
Employee Rating

I had a wonderful experience with the service team. My car recently needed repairs, and from the moment I brought it in, everyone was professional, friendly, and incredibly helpful. They took the time More

by Laura Stout
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona

Oct 02, 2026

Colonial Nissan of Medford responded

Our service team was pleased to guide you through the repair process for your Nissan Rogue. Knowing our clear communication and attention to detail helped ease a stressful situation means a lot to us. Thank you for recommending our dealership and for trusting us with your vehicle. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

September 29, 2026

Dealership Rating
Employee Rating

They were awesome exceeded my expectations. Great customer service and the service went well and completely satisfied More

by dlprescod
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona

Sep 29, 2026

Colonial Nissan of Medford responded

We’re glad the service on your Nissan Rogue exceeded expectations and left you completely satisfied. Your kind words about our team’s customer care mean a lot to us. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

September 28, 2026

Dealership Rating
Employee Rating

Service advisor and Service manager were very helpful prior to making my appointment, with the likely outcomes of a complicated manufacturer's recall explained in plain language, and very customer orient More

by richdouglas
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Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona

Sep 28, 2026

Colonial Nissan of Medford responded

Your mention of our plain-language explanation of the recall outcomes highlights how our service department approaches complex issues. Knowing that scheduling your appointment and understanding the recall felt straightforward and customer oriented means a lot to us. We appreciate your rating and look forward to serving you and your Nissan Leaf again. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

September 28, 2026

Dealership Rating
Employee Rating

Excellent, excellent, excellent service every time I bring my car in for service. Always friendly and informative. More

by Wlacapria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona

Sep 28, 2026

Colonial Nissan of Medford responded

Knowing that each service visit for your Nissan Rogue feels friendly and informative means a lot to our team. We’re happy to keep providing excellent care for your Rogue. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

September 28, 2026

Dealership Rating
Employee Rating

Great experience - super helpful and attentive! Car is running like a dream. Happy to return! More

by ripleymo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona

Sep 28, 2026

Colonial Nissan of Medford responded

Attentive care is at the heart of how our service department operates. Knowing your Rogue is running like a dream and that you’re happy to return means a lot to our team. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

September 28, 2026

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The BEST! They care and treat you like family! They take care of you right away, I’m a customer for life!!!! More

by knesmachnov
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona

Sep 28, 2026

Colonial Nissan of Medford responded

Your comment about feeling like family reflects how our service department treats every guest. Knowing we could handle the service on your Rogue Sport right away is truly rewarding, and thank you for trusting our team. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

September 18, 2026

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As always service was excellent. Never have had any issues with the people or service. More

by Wlacapria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona

Sep 18, 2026

Colonial Nissan of Medford responded

Knowing that our service for your Nissan Rogue has been consistently excellent is rewarding. Your kind words about our team mean a lot to us. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

September 17, 2026

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I like the customer service I received. The waiting room is nice and comfortable too. More

by hgriffin211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona

Sep 17, 2026

Colonial Nissan of Medford responded

We’re glad our team could provide attentive care and a welcoming space during service on your Sentra. Knowing you appreciated both means a lot to our service department. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

September 16, 2026

Dealership Rating
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my appointment was fast, thorough and effective. also was well informed about what next steps I should take on maintaining my vehicle. More

by andredickson427
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona

Sep 16, 2026

Colonial Nissan of Medford responded

Knowing the appointment felt efficient and thorough is rewarding. We’re glad our service department could provide clear guidance on maintaining your Altima. Hearing that you feel well informed about next steps means a lot to us. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

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