Joanne Sasso
Joanne Sasso at Colonial Nissan of Medford

Joanne Sasso

Service Advisor

Colonial Nissan of Medford

104 Mystic Ave
Medford, MA 02155

Contact Me
4.8
506 Reviews

Dealership Experience

17 yrs, 1 mo

Industry Experience

43 yrs, 4 mos

Languages Spoken

English English

4.8

506 Reviews

Write a Review

506 Reviews of Joanne Sasso

October 22, 2025

Dealership Rating
Employee Rating

The service was exceptional, the people very kind and helpful! I’m really grateful the wonderful experiences I’ve had here thus far. Joanne and Joe are fabulous and made me feel right at home. More

by cat8991
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Bellizia

Oct 22, 2025

Colonial Nissan of Medford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Colonial Nissan of Medford! Joe Bellizia, General Manager jbellizia@nissanofmedford.com

October 22, 2025

Dealership Rating
Employee Rating

Scheduled an appointment in advance for an oil change and had to wait for 2 hours More

by deverixc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jessica Licona

October 20, 2025

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A client-focused, service-oriented team. I really appreciate how they communicate with me throughout the entire service visit — it makes a big difference! More

by ANUNEZ10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Bellizia , Stanton Davidson

Oct 20, 2025

Colonial Nissan of Medford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Joe Bellizia, General Manager jbellizia@nissanofmedford.com

October 16, 2025

Dealership Rating
Employee Rating

Always great service and easy too book my appointments Laura is the best too work with. The technicians are highly skilled and have so much knowledge about car repairs. More

by Laura Stout
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona, Andy Bellizia, Carl Tagliamonte , Laura in the Service Dept.

Oct 16, 2025

Colonial Nissan of Medford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

October 13, 2025

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Employee Rating

Always go above and beyond to fix whatever issue I am having Very friendly, courteous and professional More

by Rickaracka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 13, 2025

Colonial Nissan of Medford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Colonial Nissan of Medford. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

October 08, 2025

Dealership Rating
Employee Rating

My car was towed and Joanne was so helpful contacting the extended warranty company and communicated with me regularly to keep me updated. After the problem was diagnosed the repair was done quickly and I w More

by MFEHLAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 08, 2025

Colonial Nissan of Medford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Colonial Nissan of Medford, we look forward to having you as a valued customer for many years to come! Joe Bellizia, General Manager jbellizia@nissanofmedford.com

October 04, 2025

Dealership Rating
Employee Rating

The staff are great and very helpful. I appreciate their expertise. Always willing to answer any questions and offer advice. More

by KAREN.JANEIRO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona, Joe Bellizia

Oct 04, 2025

Colonial Nissan of Medford responded

Thank you for choosing Colonial Nissan of Medford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Joe Bellizia, General Manager jbellizia@nissanofmedford.com

October 01, 2025

Dealership Rating
Employee Rating

The staff was extremely friendly, and they finished my service in record time. They also had plenty of seating while waiting. More

by madaleegwulf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona

Oct 01, 2025

Colonial Nissan of Medford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Colonial Nissan of Medford. We look forward to having you as one of our valued customers for many more years to come! Joe Bellizia, General Manager jbellizia@nissanofmedford.com

September 25, 2025

Dealership Rating
Employee Rating

Colonial Nissan turned a very stressful situation for me and made it simple and easy. It was a very positive experience from beginning to end. Thank you to the team!! More

by rcarbone36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona

Sep 25, 2025

Colonial Nissan of Medford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Colonial Nissan of Medford to be a positive one. Please don't hesitate to reach out if you need anything else. Joe Bellizia, General Manager jbellizia@nissanofmedford.com

September 25, 2025

Dealership Rating
Employee Rating

Always a very pleasant experience ~ everyone is friendly and easy to get along with ~ car was ready when they said it would More

by ge44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona, Andy Bellizia

Sep 25, 2025

Colonial Nissan of Medford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Colonial Nissan of Medford, we look forward to having you as a valued customer for many years to come! Joe Bellizia, General Manager jbellizia@nissanofmedford.com

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