Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Joanne Sasso
Joanne Sasso at Colonial Nissan of Medford

Joanne Sasso | Page 43

Service Advisor

Colonial Nissan of Medford

104 Mystic Ave
Medford, MA 02155

Contact Me
4.8
545 Reviews

Dealership Experience

17 yrs, 10 mos

Industry Experience

44 yrs, 1 mo

Languages Spoken

English English

4.8

545 Reviews

Write a Review

545 Reviews of Joanne Sasso

June 22, 2023

Dealership Rating
Employee Rating

I took my Nissan Maxima for a brake inspection and they did an excellent job! They told me exactly the percentage that is left before I need to replace them More

by RUPERT_S
Service Price Transparency
Recommend Dealer
Yes
Report | Print
Jun 22, 2023

Colonial Nissan of Medford responded

Thank you, Rupert, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Alex Chase, Service Manager achase@nissanofmedford.com

June 22, 2023

Dealership Rating
Employee Rating

Colonial Nissan Medford has quick, tidy service. Customer service was impeccable and communication regarding the status of my vehicle was wonderful. More

by JASON.MATHEW.LEWIS
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Kathy Escobar, Fred Santarpio, Jessica Licona, Andy Bellizia, Carl Tagliamonte , Blanca Escobar, Shawn Minigan

Report | Print
Jun 22, 2023

Colonial Nissan of Medford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Colonial Nissan of Medford, we look forward to having you as one of our valued customers for many more years to come! Alex Chase, Service Manager achase@nissanofmedford.com

June 22, 2023

Dealership Rating
Employee Rating

Good customer service. I Was given a discount for waiting a bit longer than usual. More

by MIKEDEL006
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona, Joe Bellizia

Report | Print
Jun 22, 2023

Colonial Nissan of Medford responded

It's great to hear that you had such a positive experience, Mike. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Colonial Nissan of Medford! Alex Chase, Service Manager achase@nissanofmedford.com

June 21, 2023

Dealership Rating
Employee Rating

Pleasant. Welcoming. Quick turn-around. Reasonable pricing. Friendly. Ready when you arrive. Know your name. Walk you through every step. More

by DARCYDORWART
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona

Report | Print
Jun 22, 2023

Colonial Nissan of Medford responded

Thank you, Darcy! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Nissan of Medford. Alex Chase, Service Manager achase@nissanofmedford.com

June 15, 2023

Dealership Rating
Employee Rating

Excellent experience! !!!! I would highly Recommend them for all your future repairs and sales needs. More

by denadee78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona , Alex Chase

Report | Print
Jun 15, 2023

Colonial Nissan of Medford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Alex Chase, Service Manager achase@nissanofmedford.com

Jun 15, 2023

Colonial Nissan of Medford responded

Thank You so much for your nice words. Joe Bellizia

June 12, 2023

Dealership Rating
Employee Rating

I was very pleased by the excellent customer service, both from Joanne at the service desk and the technician who worked on my car. Thank you all. More

by lgordon2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sorry, I forgot the name of the service technician, but he was very helpful.

Report | Print
Jun 13, 2023

Colonial Nissan of Medford responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Colonial Nissan of Medford! Alex Chase, Service Manager achase@nissanofmedford.com

June 12, 2023

Dealership Rating
Employee Rating

What Others Say tech was awesome! what a great experience! service advisor was very polite and knowledgeable. READ MORE My service experience has always been great for the last 1 More

by BRADESTEP42
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona , Alex Chase, Shawn Minigan

Report | Print
Jun 13, 2023

Colonial Nissan of Medford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Colonial Nissan of Medford. Alex Chase, Service Manager achase@nissanofmedford.com

June 12, 2023

Dealership Rating
Employee Rating

tech was awesome! what a great experience! service advisor was very polite and knowledgeable. fella in parts had a pecular shirt on. More

by BRADESTEP42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona, Joe Bellizia , Alex Chase, Shawn Minigan, Brad was great!

Report | Print
Jun 13, 2023

Colonial Nissan of Medford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Nissan of Medford. Alex Chase, Service Manager achase@nissanofmedford.com

June 10, 2023

Dealership Rating
Employee Rating

My service experience has always been great for the last 12 years. Always great service. More

by SANDYMB38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jun 10, 2023

Colonial Nissan of Medford responded

Thanks, Sandy, for sharing your thoughts about your experience with Colonial Nissan of Medford. We appreciate your business and hope to see you again soon! Alex Chase, Service Manager achase@nissanofmedford.com

June 09, 2023

Dealership Rating
Employee Rating

You can tell when trying to work with them all they want is your money. Not helpful at all. More

by jazmine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Report | Print
Jun 10, 2023

Colonial Nissan of Medford responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Alex Chase, Service Manager achase@nissanofmedford.com

1
...
42
43
44
...
55

Dealership Inventory (191 Vehicles)

new 2026 Nissan Kicks car, priced at $23,868
2026 Nissan Kicks
new
FRESH POWD exterior
Automatic
Front-wheel Drive
$23,868
View Details
used 2022 Jeep Compass car, priced at $24,314
2022 Jeep Compass
used
Granite Crystal Metallic Clearcoat exterior
Automatic
Four-wheel Drive
$24,314
View Details
new 2026 Nissan Kicks car, priced at $25,287
2026 Nissan Kicks
new
Super Black exterior
Automatic
All-wheel Drive
$25,287
View Details
used 2023 Subaru Crosstrek car, priced at $25,477
2023 Subaru Crosstrek
used
Ice Silver Metallic exterior
Automatic
All-wheel Drive
$25,477
View Details
used 2023 Honda Accord car, priced at $24,576
2023 Honda Accord
used
Meteorite Gray Metallic exterior
Automatic
Front-wheel Drive
$24,576
View Details
used 2024 INFINITI QX60 car, priced at $36,133
2024 INFINITI QX60
used
Glacier White exterior
Automatic
Front-wheel Drive
$36,133
View Details
View All Inventory