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Joanne Sasso
Joanne Sasso at Colonial Nissan of Medford

Joanne Sasso

Service Advisor

Colonial Nissan of Medford

104 Mystic Ave
Medford, MA 02155

Contact Me
4.8
470 Reviews

Dealership Experience

16 yrs, 9 mos

Industry Experience

43 yrs

Languages Spoken

English English

4.8

470 Reviews

Write a Review

470 Reviews of Joanne Sasso

June 24, 2025

Dealership Rating
Employee Rating

Excelente 👌 servicio lo hacen sentir como en familia todos muy amables excelente Lo recomiendo al100% More

by villatoroedgar11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kathy Escobar, Fred Santarpio, Jessica Licona, Joe Bellizia, Andy Bellizia, Gerson Ruiz, Carl Tagliamonte, Jason Giacoppo , Alex Chase

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Jun 24, 2025

Colonial Nissan of Medford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Colonial Nissan of Medford! Alex Chase, Service Manager achase@nissanofmedford.com

June 21, 2025

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Employee Rating

colonial nissan is the best. The people are nice and treat customers very well. Again colonial nissan is great! More

by EROSSELLE86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona, Joe Bellizia, Andy Bellizia

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Jun 21, 2025

Colonial Nissan of Medford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Colonial Nissan of Medford, we look forward to having you as a valued customer for many years to come! Alex Chase, Service Manager achase@nissanofmedford.com

June 20, 2025

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Employee Rating

Great experience. Would definitely buy from them again and have my vehicle serviced there too. More

by Ecmacintyre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 21, 2025

Colonial Nissan of Medford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Alex Chase, Service Manager achase@nissanofmedford.com

June 18, 2025

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Employee Rating

They have a broad range of cars, with good service. Timely. Does not oversell services. More

by anthony.bevilacqua
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 18, 2025

Colonial Nissan of Medford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Colonial Nissan of Medford, we look forward to having you as a valued customer for many years to come! Alex Chase, Service Manager achase@nissanofmedford.com

June 11, 2025

Dealership Rating
Employee Rating

Really nice experience buying my Nissan Kicks. Very welcoming atmosphere.Nice group of people operating this dealership. More

by sandybodner1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona

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Jun 11, 2025

Colonial Nissan of Medford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Colonial Nissan of Medford, we look forward to having you as a valued customer for many years to come! Alex Chase, Service Manager achase@nissanofmedford.com

June 11, 2025

Dealership Rating
Employee Rating

i received a comprehensive report on my car. They gave me a print out on what I may need to address in the future .And i was not pressured to make a future appointment. Joanne was so professiona More

by CHRISTNEARR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 11, 2025

Colonial Nissan of Medford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Colonial Nissan of Medford! Alex Chase, Service Manager achase@nissanofmedford.com

June 08, 2025

Dealership Rating
Employee Rating

The service department at this dealership is fantastic, the service advisors are very experienced and knowledgeable about helping you get your vehicle repaired quickly and efficiently. The mechanics are am More

by nspirito
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona , Phil Marotta, Josh Zeobro

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Jun 08, 2025

Colonial Nissan of Medford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Colonial Nissan of Medford, we look forward to having you as a valued customer for many years to come! Alex Chase, Service Manager achase@nissanofmedford.com

May 30, 2025

Dealership Rating
Employee Rating

Friendly and helpful staff. Superior service with a knowledgeable technician. I also appreciate the recommendations for future service items. More

by stcardinal821
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Technician

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May 30, 2025

Colonial Nissan of Medford responded

Thanks for sharing your thoughts about your experience with Colonial Nissan of Medford. We appreciate your business and hope to see you again soon! Alex Chase, Service Manager achase@nissanofmedford.com

May 27, 2025

Dealership Rating
Employee Rating

Joanne Sasso and Alex really listened to me about an ongoing problem and FIXED it . I received superb customer service from Colonial Nissan. Very professional, thorough and caring. I tell my family More

by jq501207
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Chase, Alex, Service dept Manager

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May 27, 2025

Colonial Nissan of Medford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Colonial Nissan of Medford, we look forward to having you as a valued customer for many years to come! Alex Chase, Service Manager achase@nissanofmedford.com

May 26, 2025

Dealership Rating
Employee Rating

Both Joanne and ALEX are very professional and accommodating. They provide a comfortable waiting room while my car is being serviced and when the work is done, I’m provided with the detailed revie More

by LENNONR15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
May 27, 2025

Colonial Nissan of Medford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Colonial Nissan of Medford. We look forward to having you as one of our valued customers for many more years to come! Alex Chase, Service Manager achase@nissanofmedford.com

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