Joanne Sasso
Joanne Sasso at Colonial Nissan of Medford

Joanne Sasso | Page 54

Service Advisor

Colonial Nissan of Medford

104 Mystic Ave
Medford, MA 02155

Contact Me
4.8
545 Reviews

Dealership Experience

17 yrs, 10 mos

Industry Experience

44 yrs, 1 mo

Languages Spoken

English English

4.8

545 Reviews

Write a Review

545 Reviews of Joanne Sasso

July 13, 2022

Dealership Rating
Employee Rating

Customer service is always so kind and willing to help. I haven’t had any issues with scheduling or working with them and my service is always done well. They don’t try to over sell me on anything and are More

by Tyra d
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona , Jim Islami, Michael King

Jul 14, 2022

Colonial Nissan of Medford responded

Thank you, Tyra! It's great to hear that you've had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Colonial Nissan of Medford! Jim Islami, Service Manager jimi@nissanofmedford.com

July 13, 2022

Dealership Rating
Employee Rating

great people all friendly and they seem to all work well together will see them all in the future More

by JBELLIZIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kathy Escobar, Jessica Licona, Andy Bellizia, Gerson Ruiz, Carl Tagliamonte , Blanca Escobar, Declan Foyle, Jim Islami, Michael King, laura notomaso

Jul 14, 2022

Colonial Nissan of Medford responded

We appreciate your business and our team looks forward to serving you again soon! Jim Islami, Service Manager jimi@nissanofmedford.com

Aug 12, 2023

JBELLIZIA responded

Thank you

July 13, 2022

Dealership Rating
Employee Rating

Always get great service. Fantastic people to work with, never has a problem with service to my vehicle. More

by Wlacapria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona , Jim Islami, Michael King

Jul 14, 2022

Colonial Nissan of Medford responded

Thank you for choosing Colonial Nissan of Medford, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jim Islami, Service Manager jimi@nissanofmedford.com

July 12, 2022

Dealership Rating
Employee Rating

This dealership is one of the few I've ever dealt with the truly cares about their customer satisfaction from the general manager on down More

by EROSSELLE86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kathy Escobar, Joe Bellizia, Andy Bellizia , Blanca Escobar, Declan Foyle, Jim Islami, Shawn Minigan

Jul 13, 2022

Colonial Nissan of Medford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Colonial Nissan of Medford. Jim Islami, Service Manager jimi@nissanofmedford.com

July 12, 2022

Dealership Rating
Employee Rating

the service dept was wonderful had all my problems addressed and they even cleaned my car the staff was easy to talk to they explained the repairs they even offered to drop me off @ home and pick me More

by peter67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Fred Santarpio, Jessica Licona, Joe Bellizia, Andy Bellizia , Jim Islami, Michael King, Shawn Minigan

Jul 12, 2022

Colonial Nissan of Medford responded

Thank you for your business and this review, Peter. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jim Islami, Service Manager jimi@nissanofmedford.com

July 12, 2022

Dealership Rating
Employee Rating

It was easy to schedule an appointment, the stuffs were professional, they did work professionally and left a ticket on my windshield to not forget about the next appointment that is helpful. I changed and More

by EVROCONSULT.YS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 12, 2022

Colonial Nissan of Medford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Colonial Nissan of Medford. Please don't hesitate to reach out if you need anything else. Jim Islami, Service Manager jimi@nissanofmedford.com

July 12, 2022

Dealership Rating
Employee Rating

Affable and respectful service, expert and prompt repairs, trainable and fair pricing. What’s better than that?! More

by vxa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 12, 2022

Colonial Nissan of Medford responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Colonial Nissan of Medford. We look forward to having you as one of our valued customers for many more years to come! Jim Islami, Service Manager jimi@nissanofmedford.com

July 12, 2022

Dealership Rating
Employee Rating

Amazing staff, they are friendly, they explained everything to me. So happy to come back again More

by pmedinarojas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona , Jim Islami, Michael King

Jul 12, 2022

Colonial Nissan of Medford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jim Islami, Service Manager jimi@nissanofmedford.com

July 01, 2022

Dealership Rating
Employee Rating

Good attention, punctuality, clear information about the service that should be done in my car More

by Jannet Urrego
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona , Blanca Escobar, Michael King, There is one more employee, but I can’t remember the name.

Jul 04, 2022

Colonial Nissan of Medford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jim Islami, Service Manager jimi@nissanofmedford.com

June 28, 2022

Dealership Rating
Employee Rating

I have always received excellent service from Nissan. Quick turnaround time to service our vehicle. The people in the Service area always very patient, explained everything. Very well treated and very More

by SB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona , Jim Islami, Michael King

Jun 28, 2022

Colonial Nissan of Medford responded

Thank you for choosing Colonial Nissan of Medford, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jim Islami, Service Manager jimi@nissanofmedford.com

...
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