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Joanne Sasso
545 Reviews
Dealership Experience
17 yrs, 10 mos
Industry Experience
44 yrs, 1 mo
Languages Spoken
English
545 Reviews
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545 Reviews of Joanne Sasso
June 11, 2025
i received a comprehensive report on my car. They gave me a print out on what I may need to address in the future .And i was not pressured to make a future appointment. Joanne was so professiona They gave me a print out on what I may need to address in the future .And i was not pressured to make a future appointment. Joanne was so professional and friendly. And she applied my coupon for the oil change when I completely forgot about it. More
by CHRISTNEARR
Verified Customer
June 08, 2025
The service department at this dealership is fantastic, the service advisors are very experienced and knowledgeable about helping you get your vehicle repaired quickly and efficiently. The mechanics are am the service advisors are very experienced and knowledgeable about helping you get your vehicle repaired quickly and efficiently. The mechanics are amazing! They possess superior skills and knowledge that is very hard to find. They are fair and honest and do great quality work. I would recommend this dealership over any other in the area. More
by nspirito
Other Employees Tagged: Jessica Licona , Phil Marotta, Josh Zeobro
May 30, 2025
Friendly and helpful staff. Superior service with a knowledgeable technician. I also appreciate the recommendations for future service items. Superior service with a knowledgeable technician. I also appreciate the recommendations for future service items. More
by stcardinal821
Other Employees Tagged: Technician
May 27, 2025
Joanne Sasso and Alex really listened to me about an ongoing problem and FIXED it . I received superb customer service from Colonial Nissan. Very professional, thorough and caring. I tell my family ongoing problem and FIXED it . I received superb customer service from Colonial Nissan. Very professional, thorough and caring. I tell my family & friends about this dealership! I'm happy. THANK YOU!!!! More
by jq501207
Other Employees Tagged: Alex Chase, Alex, Service dept Manager
May 26, 2025
Both Joanne and ALEX are very professional and accommodating. They provide a comfortable waiting room while my car is being serviced and when the work is done, I’m provided with the detailed revie accommodating. They provide a comfortable waiting room while my car is being serviced and when the work is done, I’m provided with the detailed review of all services rendered More
by LENNONR15
May 19, 2025
Colonial Nissan was able to assist me with my car issue in a VERY quick and totally painless manner. Everyone I interacted with was helpful and pleasant. I will be returning to this dealership! in a VERY quick and totally painless manner. Everyone I interacted with was helpful and pleasant. I will be returning to this dealership! More
by mhulme991
Other Employees Tagged: Jessica Licona
May 19, 2025
Excellent customer service. Very receptive and communication of service timeline was very respectful. Thank you Very receptive and communication of service timeline was very respectful. Thank you More
by ANUNEZ10
Other Employees Tagged: Jessica Licona, Joe Bellizia , Alex Chase
May 16, 2025
I had a good experience at Nissan of Medford, who really helped me was Jessica in the front I’m trying to figure out what was wrong with my car and also my oil change in my tire rotation which they did such helped me was Jessica in the front I’m trying to figure out what was wrong with my car and also my oil change in my tire rotation which they did such a great job More
by barrientosangela
Other Employees Tagged: Jessica Licona
May 10, 2025
First time at this dealership to get my car serviced. Very happy from start to finish, great customer service, got my car back very quickly. Will be back again when needed. Thanks again!!! Very happy from start to finish, great customer service, got my car back very quickly. Will be back again when needed. Thanks again!!! More
by MATTMBTA
Other Employees Tagged: Jessica Licona
May 10, 2025
Nissan APP was amazing letting me know about a recall then was able to make an appointment immediately. Nissan Colonial is always responsive then was able to make an appointment immediately. Nissan Colonial is always responsive More
by JSIMBAJO01
Other Employees Tagged: Mike Simon, All the Jonathans
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