Joby Bacher
Joby Bacher at Klaben Chrysler Jeep Dodge Ram

Joby Bacher | Page 13

Financial Services Representative

Klaben Chrysler Jeep Dodge Ram

1106 West Main Street
Kent, OH 44240

Contact Me
5.0
148 Reviews

My name is Joby Bacher, and I am committed to providing a trustworthy and seamless experience for every customer. Honesty and Integrity are at the heart of my approach, and I work diligently to ensure that your financing process aligns with your best interests. Outside of the Dealership I enjoy quality time with my family, especially spending time with my 3 children, and hitting the golf course. Let's work together to make your car buying journey smooth and satisfying!

Dealership Experience

1 yr, 10 mos

Industry Experience

8 yrs, 5 mos

Languages Spoken

English English

5.0

148 Reviews

Write a Review

148 Reviews of Joby Bacher

October 15, 2024

Dealership Rating
Employee Rating

Greg was Fantastic, extremely helpful, knowledgeable and huge pleasure to work with. We purchased our truck site unseen and he made the experience great. You have a Great team member. Kudos to Greg and the More

by Sdavis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gregory Makoski

October 13, 2024

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Andrew Novak, Tim Beane, and Justin Bolen were great! !! Understood everything I needed and dropped the car off at my door. Never even went to the dealer and they still make a deal!! More

by daine.lower
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin L. Bolen, Timothy Beane , Jeffrey Beane, Andrew Novak

October 10, 2024

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I had the best experience at Klaben Chrysler Jeep Dodge Ram! Ricardo helped me to get into my dream vehicle and stay in my budget! I highly recommend working with Ricardo, he is professional and knowledgea More

by Antoinette Diehl
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ricardo Farone

October 07, 2024

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Great sales team,that make you feel comfortable from the start! Very accommodating and helpful in every way. More

by kmax8848.khm
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gregory Makoski , Ricardo Farone

October 03, 2024

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Had car already for us to test, made the process quick and as painless as it can be! More

by angelicspa
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Timothy Beane , Jeffrey Beane, David Chang, Mr. Beane was fantastic and really sealed the deal!

October 01, 2024

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Experience at the dealership was good. Once I got my new car home I noticed it wasn’t detailed as well as it could’ve been, actually not sure if it was cleaned at all since the previous ow More

by kristianianni
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Evan Rowan

Oct 01, 2024

Klaben Chrysler Jeep Dodge Ram responded

Kristian, Thank you for taking time to leave us a review, sharing some positive feedback and pointing out specific areas to improve upon. I was disheartened to read some of the feedback regarding the condition of the vehicle. If it were my new vehicle, I would have been disappointed. We have processes in place to prevent the issues you mentioned and they failed in this instance. There are no excuses and you deserved better. I am actively working to connect with you in an effort to restore your confidence. The team is anxious to reclean the vehicle and handle the subsequent logistics in a manner that minimizes any additional inconvenience to you. Your feedback is invaluable and we are actively utilizing it to coach the team. As I mentioned before, we have processes in place to prevent items being left in vehicles. We also have quality controls in place to ensure vehicles are cleaned properly before they are delivered to customers. Ultimately, these processes depend on our team member’s engagement. We are collectively disappointed that we failed to execute at the level you should expect and deserve. We will always listen to your feedback, be accountable and work to resolve any concerns with empathy and urgency. I look forward to speaking with you soon. At your convenience, I would be grateful if you could text me back, email me at tbeane@klaben.com or call me at (330)673-3139 ext 506. I look forward to hearing from you. Thanks, Timothy Beane Sales Manager (330)673-3139 ext 506 tbeane@klaben.com

September 30, 2024

Dealership Rating
Employee Rating

Very knowledgeable, patient, and low pressure staff. The prices are reasonable and negotiable. It was an excellent car buying experience! More

by CTaylor
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Timothy Beane , Evan Rowan

September 27, 2024

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The dealership was great to work with. I leased a new truck and was unhappy with some issues that were a result of my decision, not the dealership, and they went above and beyond to assure More

by cshrodek
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Stephens , Jeffrey Beane, Evan Rowan

September 24, 2024

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Employee Rating

The purchase was a Smooth Process. Justin explained car functions very thoroughly. Car preparation very nice. More

by fredc690
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin L. Bolen

September 23, 2024

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Employee Rating

Easy and great service. Really care about the customer and answer all questions. They go through extra mile and are the best! More

by anthony.ricciardi43
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Timothy Beane, Ken Harris

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