Joby Bacher
Joby Bacher at Klaben Chrysler Jeep Dodge Ram

Joby Bacher | Page 13

Financial Services Representative

Klaben Chrysler Jeep Dodge Ram

1106 West Main Street
Kent, OH 44240

Contact Me
5.0
152 Reviews

My name is Joby Bacher, and I am committed to providing a trustworthy and seamless experience for every customer. Honesty and Integrity are at the heart of my approach, and I work diligently to ensure that your financing process aligns with your best interests. Outside of the Dealership I enjoy quality time with my family, especially spending time with my 3 children, and hitting the golf course. Let's work together to make your car buying journey smooth and satisfying!

Dealership Experience

1 yr, 11 mos

Industry Experience

8 yrs, 6 mos

Languages Spoken

English English

5.0

152 Reviews

Write a Review

152 Reviews of Joby Bacher

October 18, 2024

Dealership Rating
Employee Rating

Casey was very helpful throughout the whole process. Explained everything in detail and well. Made it an easy purchase! More

by jyoung0911
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Casey Shaw

October 18, 2024

Dealership Rating
Employee Rating

Amazing hospitality, Casey is the best to work with I have bought a few vehicles from him now and he knows what I want and works with me on prices and payments. Won't go anywhere else More

by Scole2210
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Timothy Beane , Casey Shaw

October 17, 2024

Dealership Rating
Employee Rating

Excellent service. Great salesman, Ken Harris. Wonderful dealership. A++++++. We enjoyed the experience. Klaben is the best place to buy a new or used vehicle. More

by Deana
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ken Harris , Brian Franklin, Christine Klaben

October 16, 2024

Dealership Rating
Employee Rating

Klaben is a very amazing place to go and all of the staff there is very helpful. You are treated like a family there. Ken was very helpful to us and was able to answer all of our questions. More

by Sampsmeznik
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Timothy Beane, Ken Harris

October 15, 2024

Dealership Rating
Employee Rating

Greg was Fantastic, extremely helpful, knowledgeable and huge pleasure to work with. We purchased our truck site unseen and he made the experience great. You have a Great team member. Kudos to Greg and the More

by Sdavis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gregory Makoski

October 13, 2024

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Employee Rating

Andrew Novak, Tim Beane, and Justin Bolen were great! !! Understood everything I needed and dropped the car off at my door. Never even went to the dealer and they still make a deal!! More

by daine.lower
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin L. Bolen, Timothy Beane , Jeffrey Beane, Andrew Novak

October 10, 2024

Dealership Rating
Employee Rating

I had the best experience at Klaben Chrysler Jeep Dodge Ram! Ricardo helped me to get into my dream vehicle and stay in my budget! I highly recommend working with Ricardo, he is professional and knowledgea More

by Antoinette Diehl
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ricardo Farone

October 07, 2024

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Employee Rating

Great sales team,that make you feel comfortable from the start! Very accommodating and helpful in every way. More

by kmax8848.khm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gregory Makoski , Ricardo Farone

October 03, 2024

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Employee Rating

Had car already for us to test, made the process quick and as painless as it can be! More

by angelicspa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Timothy Beane , Jeffrey Beane, David Chang, Mr. Beane was fantastic and really sealed the deal!

October 01, 2024

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Employee Rating

Experience at the dealership was good. Once I got my new car home I noticed it wasn’t detailed as well as it could’ve been, actually not sure if it was cleaned at all since the previous ow More

by kristianianni
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Evan Rowan

Oct 01, 2024

Klaben Chrysler Jeep Dodge Ram responded

Kristian, Thank you for taking time to leave us a review, sharing some positive feedback and pointing out specific areas to improve upon. I was disheartened to read some of the feedback regarding the condition of the vehicle. If it were my new vehicle, I would have been disappointed. We have processes in place to prevent the issues you mentioned and they failed in this instance. There are no excuses and you deserved better. I am actively working to connect with you in an effort to restore your confidence. The team is anxious to reclean the vehicle and handle the subsequent logistics in a manner that minimizes any additional inconvenience to you. Your feedback is invaluable and we are actively utilizing it to coach the team. As I mentioned before, we have processes in place to prevent items being left in vehicles. We also have quality controls in place to ensure vehicles are cleaned properly before they are delivered to customers. Ultimately, these processes depend on our team member’s engagement. We are collectively disappointed that we failed to execute at the level you should expect and deserve. We will always listen to your feedback, be accountable and work to resolve any concerns with empathy and urgency. I look forward to speaking with you soon. At your convenience, I would be grateful if you could text me back, email me at tbeane@klaben.com or call me at (330)673-3139 ext 506. I look forward to hearing from you. Thanks, Timothy Beane Sales Manager (330)673-3139 ext 506 tbeane@klaben.com

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