"my recent experience w Jeff Beane"
I recently dealt with the most awesome team of Mr. Jeff Beane and Tim Beane. A difficult deal was handle with a great amount of care and resolve. That experience encouraged me to come back. I picked up my 2019 Dodge Ram pick up last evening 8/9/18. I am very happy with experience and would look forward to additional correspondence in the future!
"Klaben Team Delivers-Quality, Service, Professionals"
I had been shopping online for a used vehicle for the past few weeks. Had actually visited a couple other dealerships in NE Ohio after inquiring about cars online. Haveing worked in the automive sales industry several years ago I was shocked at how few dealerships had actual sales professionals working the showrooms that I visited. Most knew very little about the cars I inquired about and very few could even talk priceI walked out on several “salesmen”, that we’re just plain rude and unprofessional.
Fortunately I stumbled across the 2017 Jeep Patriot on the Klaben website. I requested more information and literally within 3 minutes John Coco lll contacted me. He was very professional on the phone, knew the jeep inside and out and was able to accommodate my crazy schedule by having the jeep prepped and ready to go for me when I arrived to look at it. John was delivering another car when I arrived and Tim stepped in to help right away.
By the end of the evening we had a fair deal worked out for my trade and the jeep. I had to leave town for the weekend and when I came back Monday, everything was ready to go. Kim had the finance paperwork ready to sign. We had a few papers that my wife needed to sign and she wasn’t able to come in with me because of her work. John drove the paperwork to her in Wadsworth so we didn’t have to make 2 trips! We couldn’t be happier with the entire sales and delivery process. The Klaben Team goes above and beyond; delivering a quality product ( the Klaben Certified is the way to go!) painlessly!
Everyone was welcoming and friendly. They answered all questions and gave very good explanations of the cars. No pressure. Even emailed info and answered questions after we had left.
Jeffery was amazing to deal with, very informative and got me where the price I wanted on a new wrangler.
Highly recommend! the 2 hour drive was worth it!
Gilbert did a great job in showing me everything on the van I purchased.
Highly recommend the dealership and
The people that helped me.
"Excellent & Efficient Experience!"
- Kyle S
I came to Klaben looking for a new car and from the moment I walked in the door, Jeff and the team greeted me and treated me like family! The whole experience took only two hours and I was back on the road in my new Jeep! Couldn’t be happier with the experience and service provided by Jeff and the Klaben team! Will definitely come back for our next car!
- Lisa H.
This was the easiest car dealership experience i have ever had. We did not feel pressured, we were able to have time to decide and he did not hover as we discussed our options.
"Kindness, Knowledgeable, Klaben"
I felt comfortable to find a vehicle that suited my needs in a time frame conducive yo my schedule. Gilbert and Kim are gems and Klaben should be pleased to have such competent employees!
"Best Experience I’ve Ever Had"
This dealership is second to none. They treated my wife and I like we were family. They took the time to explain everything with detail. They accommodated our schedule with no problem at all! I will never buy another car from any other dealer. Mr. Klaben, Tim Beane, and Jeff Beane are outstanding people! Thank you!
I wrecked my truck and in a week i got approval and drove away in a 2016 jeep compass and a great warranty and peace of mind. Fresh out of a bankruptcy i did not think it was possible to get anything from a what most people call a real dealership. I also didnt think i would be able to get a loan through a bank other than a by here pay here. These guys suprised me when they got me a payment i could afford with little out of pocket they were fast professional and knew what then were doing so thanks klaben.