Ken Harris
Ken Harris at Klaben Chrysler Jeep Dodge Ram
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Ken Harris

Sales & Leasing Consultant

Klaben Chrysler Jeep Dodge Ram

1106 West Main Street
Kent, OH 44240

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4.9
67 Reviews

I have been in the auto industry since 2004 beginning with the Klaben Auto Group. Having started with such a great organization with solid core beliefs and values helped mold me into what I am today. I live in Stow with my wife Christine and our 2 Dobermans Sasha and Zeus. I am a father of 2 and enjoy playing golf and cooking. At the Klaben Auto Stores we welcome your visit and have a high level of care and passion to make your experience unforgettable. Stop by and experience the Klaben difference!

Dealership Experience

3 yrs, 5 mos

Industry Experience

19 yrs, 6 mos

4.9

67 Reviews

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67 Reviews of Ken Harris

April 14, 2024

Dealership Rating
Employee Rating

Joe is very customer oriented and does his best to make your experience as seamless as possible. Joe does a great job keeping you up to date with where your vehicle is in the process of being repaired. If More

by MPG Architects
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Recommend Dealer
Yes

April 02, 2024

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Love my Jeep Compass haven’t had any problems with my Jeeps. At less nothing serious More

by wildarla
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Recommend Dealer
Yes

Other Employees Tagged: Brian Franklin

March 31, 2024

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went above and beyond what they did for me. would recommend them to anyone if they were looking to buy a car, More

by SADIE
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Recommend Dealer
Yes

Other Employees Tagged: Don Jacobs, Brian Franklin

March 29, 2024

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Don Jacob’s was a great salesman but unfortunately we had someone else helping us, and it wasn’t the best experience at all. He tried showing us a sporty car that was for someone much younger and $10,000 mor More

by marcellakramer1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Don Jacobs , The finance lady that helped us but when I called few days later I was told she no longer worked at Klaben

Mar 29, 2024

Klaben Chrysler Jeep Dodge Ram responded

Marcella, Thank you for taking to time to share your feedback and having some additional conversation with me by phone. The team is deeply disappointed with the timeline of events you described. We are better than this and we failed to provide the level of service you deserve. No excuses. Loyal customers like you make our business possible. Your feedback indicates the team failed in preparation of your arrival to ensure a seamless experience. The cadence of these events is unacceptable. I sincerely apologize that we jeopardized your loyalty and consideration. You deserve better and should expect the level of service you appreciated in your previous experiences with Don. I am hopeful that our communications demonstrate our gratitude for your business over the years. Our commitment to serve you well in the future is unwavering. We sincerely appreciate your feedback as it allows us to take accountability, reflect, coach and counsel our team to avoid repeating our mistakes. We are thankful you and Robert have given us the opportunity to serve your vehicle needs over the years and are anxious to restore your confidence. Please retain my contact information and don’t hesitate to reach out at ANY time for ANY reason. Thanks, Timothy Beane Sales Manager 330-673-3139 ext 506

March 27, 2024

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They very helpful and friendly. They did everything they could to help us. Thank you. More

by SADIE
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Don Jacobs, Brian Franklin

March 27, 2024

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Ken was very friendly, professional and easy to work with. He really puts the effort in to make sure your experience is quick and easy. Thank you again! More

by Platinum1122
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Recommend Dealer
Yes

March 04, 2024

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Great. always leave happy. Can't say enough about the team at klaben. Take that back the family.. keep up the great job More

by SHVDMONKE
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Recommend Dealer
Yes

March 04, 2024

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Fantastic service and very helpful with any issues. Goes the extra mile. Will return for future cars. More

by ryanhinkle1890
Sales Price Transparency
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Recommend Dealer
Yes

March 04, 2024

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We love buying our cars here! We are always treated with respect and never feel uncomfortable. We always leave excited and happy in our new car! More

by Mar9882
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Recommend Dealer
Yes

March 04, 2024

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Ken was awesome! He made what seemed like the impossible.... possible! My husband and I both turned in our leases and both drove out of the lot with two new vehicles More

by Lrk
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Recommend Dealer
Yes

Other Employees Tagged: Brian Franklin , Chris Hamilton

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