Jody Gauthier | Page 9

A short service was needed and provided quickly! Paperwork ands State inspection sticker was done timely. Paperwork ands State inspection sticker was done timely. More

by doclair Verified Customer Verified Customer

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I hate doing these surveys but I know doing them helps people keep their jobs. people keep their jobs. More

by JEREMYDARLING Verified Customer Verified Customer

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Very friendly Easy appt schedule. Estimate was right on. Every time I’ve been in there the sales and repair are very accommodating Estimate was right on. Every time I’ve been in there the sales and repair are very accommodating More

by carolesuekaye Verified Customer Verified Customer

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It took three visits to diagnose the problem, and I was charged for labor each time. Since they failed to identify the issue on the first visit, these charges were due to their mistake. It then took three charged for labor each time. Since they failed to identify the issue on the first visit, these charges were due to their mistake. It then took three months to receive the part, which I understand may have been due to logistical delays. However, when I returned for the installation, they charged me $591—on top of the three labor charges I had already paid for the incorrect diagnoses. When I requested a credit for the unnecessary labor charges, I was told they couldn’t provide one. To make matters worse, I was informed that, according to Toyota’s service procedure, the installation should take six hours. But since the technician was “very smart,” he completed the job in three hours, and they claimed they were doing me a favor by only charging for three hours of labor. This directly contradicted what the service consultant told me when booking the appointment—she specifically said the job would take only three hours. This experience was frustrating and disappointing. I will never return to this place again. More

by NMADHU17 Verified Customer Verified Customer

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Everything went fine with my oil change. Jody is pleasant and professional. Nothing else to add! Jody is pleasant and professional. Nothing else to add! More

by Tuesday Addams Verified Customer Verified Customer

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The dealership has good customer service and on point. They do their work on time. They do their work on time. More

by EKUDITEY8 Verified Customer Verified Customer

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Service was extremely slow ,when I arrived I waited 17 minutes before being greeted. There were 2 other cars waiting as well longer than me. I was told it would be approximately an hour, it took just unde minutes before being greeted. There were 2 other cars waiting as well longer than me. I was told it would be approximately an hour, it took just under 2 hours for an oil change. I won’t be going here anymore More

by DAN.COMIRE Verified Customer Verified Customer

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Your prices are triple; if not more, the usual repair prices. This is incomprehensible. A simple repair that usually costs 300 dollars you charge 1900 dollars. prices. This is incomprehensible. A simple repair that usually costs 300 dollars you charge 1900 dollars. More

by David Ogwela Verified Customer Verified Customer

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Excellent service, prompt and knowledgeable with the ability to convey exactly what was needed for the repair. ability to convey exactly what was needed for the repair. More

by dkblc Verified Customer Verified Customer

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amazing, quick simple they made it easier to understand the issue at hand and get it done great the issue at hand and get it done great More

by jrosati60 Verified Customer Verified Customer

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