Joe Anchondo | Page 5

great service Jeff Morris, Joe Anchondo and Robert Medina were all a pleasure to work with in my new car lease. These guys are top notch: knowledgeable, profession Jeff Morris, Joe Anchondo and Robert Medina were all a pleasure to work with in my new car lease. These guys are top notch: knowledgeable, professional, personal and very helpful. A big thanks to Robert as well for working extra hard in the finance department and making the financial aspect fast and efficient. I would definitely recommend this team of guys. More

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Worked hard to re-build trust I had an excellent experience test driving a 4 Runner with Jeff Morris. He was friendly and knowledgeable. When it came time to talk about price, I wa I had an excellent experience test driving a 4 Runner with Jeff Morris. He was friendly and knowledgeable. When it came time to talk about price, I was given a price considerably higher than I had seen on the dealer's website earlier that day. After I inquired about it, the manager acknowledged they had made "an error" and came back with the price I had seen on the website. This undermined my trust in the dealership and I let them know it. Jeff, Joe Anchondo and others worked hard to regain my trust and in the end I did purchase the vehicle. Jeff was clearly invested in making things right and I very much appreciated that. Jon Hickey was also great to work with in finance. He was extremely patient in answering my many questions, providing advice and walking me through all the details. More

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Great service from Andy I happened on Andy as my service assistant a few years back and have always asked for him since then. First off, he is very polite, respectful and hel I happened on Andy as my service assistant a few years back and have always asked for him since then. First off, he is very polite, respectful and helpful. He always explains in detail if there is a problem with my truck. Most importantly, I TRUST him. Andy is a great asset to Toyota of Santa Fe. Make sure you don't lose him! More

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Avoid this unethical dealership I suggest caution when dealing with dealership staff. The dealership has no regard for your privacy or the protections of the Fair Credit Reporting I suggest caution when dealing with dealership staff. The dealership has no regard for your privacy or the protections of the Fair Credit Reporting Act. Mr. Anchondo was reasonable to work with and made a good effort to locate the car I wanted and if you must buy from this dealer I recommend him; he was advised from my first contact that this would be a cash purchase. After agreeing to a price he turned me over to Mr. Leonard, who had also heard me state several times that this was a cash purchase. Leonard demanded I complete a credit request form saying it was dealership policy and needed for the federal OFAC check. I offered the personal information for the OFAC check but refused to approve a credit check for a cash sale. I was badgered by Leonard and other dealership staff, who were also told this was a cash purhcase, for over 45 minutes to sign the credit request form; I finally agreed to put only the OFAC required information on the form, crossing out the reference that it was a request for credit check and specifically telling Leonard I was not approving a credit check. Leonard then immediately ran a credit check for $10,000, as well as the OFAC check. When I complained the sales manager on duty (who had actually run the check) apologized and told me that the dealership needed to train its sales staff better and also develop a separate form for the OFAC information. After filing a complaint with the Better Business Bureau the general manager contacted me, apologizing that I was upset, but also stating he was completely comfortable with the dealership protocol and that saw nothing wrong with their action. In apparent retaliation the dealership also with held the certificate of origin for 8 days preventing me from registering the vehicle. If you’re buying on credit this isn’t likely going to be a problem but if you value your privacy avoid this unethical dealership. I will never buy here again and encourage others to avoid them as well. More

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Not Happy Editing this review... Perhaps salesman was having a bad day.. but was enough to tarnish my experience. GM- thank you for your attempt to remedy, howe Editing this review... Perhaps salesman was having a bad day.. but was enough to tarnish my experience. GM- thank you for your attempt to remedy, however, we made a purchase elsewhere. Advice for Joe and everyone at this establishment... treat people the way you would want to be treated. More

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Buying a used car can be fun Although I learned several cars ago that buying from a reputable dealer is the wiser way to go, over the owner-to-owner route, meeting used car salesm Although I learned several cars ago that buying from a reputable dealer is the wiser way to go, over the owner-to-owner route, meeting used car salesmen always makes me edgy. But I have to say that my most recent experience in the showroom was undeniably my most rewarding one. Beaver Toyota in Santa Fe definitely made my day. Sales representative Joe Anchondo easily escapes that stereotypically stamped car guy mold we all tend to put these folks into. I found Joe to be extremely knowledgeable about cars, especially Toyotas and quite willing to share what he knows. Very helpful for me as I navigated my way through my first purchase of a hybrid vehicle. Joe, his boss, and the other employees at Beaver Santa Fe who helped me were all actually fun to work with. And Joe really went out of his way to assure that my car-buying needs were met. Plus, I think I can say with quite a bit of assurance that . . . you won't believe the deal I got. Wow! More

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2 Cars in One Week!!!! I was so impressed with the Customer Service at Beaver and the fact that they went above and beyond to get me the Vehicle I wanted, I bought 2 brand n I was so impressed with the Customer Service at Beaver and the fact that they went above and beyond to get me the Vehicle I wanted, I bought 2 brand new 2014 Toyotas in one week. I Especially love the fact that Joe Anchondo was more than helpful!!! I will tell all my friends about Beaver and the wonderful staff!!!! Very Excited and Happy with my purchases!!! More

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Great team! An extremely pleasant experience, staff was all exceptionaly atfriendly! They worked very well as a team to get us not only into the car we wanted bu An extremely pleasant experience, staff was all exceptionaly atfriendly! They worked very well as a team to get us not only into the car we wanted but with a great deal! Would definitely recommend them again and again! More

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We have purchased four new vehicles at Beaver over the past 10 years, two Corollas, one Tacoma, and very recently, a Rav. I've rated the service department as great because they are - we appreciate the s past 10 years, two Corollas, one Tacoma, and very recently, a Rav. I've rated the service department as great because they are - we appreciate the staffs' knowledge and professionalism, and their willingness to go "above and beyond" to make sure we are satisfied with their work. The service department is a complementary added benefit to purchasing a vehicle from Beaver, because their sales staff and management is also great - they keep us coming back as a happy customer. They too are very professional, but also warm, friendly and knowledgeable. They have a great selection, and negotiations are always carried out in a positive manner. It is a pleasure doing business with Beaver. More

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I will always recommend people to Beaver Toyota and I will recommend them in particular to Joe Anchando. I thought Joe was VERY helpful and I was a tough case. He helped me and treated me great and I l will recommend them in particular to Joe Anchando. I thought Joe was VERY helpful and I was a tough case. He helped me and treated me great and I love my new Corolla and will recommend him to anyone who wants to purchase a car - I dreaded having to purchase a car, but Joe made the experience great and worth it to the point if I ever need another car, I will go to Joe. - Thanks Joe - Great Job! Great job to Sandra Navarro who also helped with the process and was also great! -I am also letting anyone I know how great Beaver Toyota is in general as the experience was great and your customer service is great and other companies should be as good, they can learn from you. More

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