Joe Baez
Joe Baez at Arlington Heights Ford

Joe Baez

Finance Manger

Arlington Heights Ford

801 W. Dundee Rd.
Arlington Heights, IL 60004

Contact Me
5.0
587 Reviews

Loves to fish and spend time with his grandkids.

Dealership Experience

9 yrs, 9 mos

Industry Experience

39 yrs, 3 mos

Languages Spoken

English English

Spanish Spanish

5.0

587 Reviews

Write a Review

587 Reviews of Joe Baez

July 07, 2025

Dealership Rating
Employee Rating

Michael helped me extremely professionally and quickly with setting up my FordPass on a used vehicle. He was very knowledgeable on what to do and fixed the original issue very quickly. He also gave insigh More

by jjk21.kurian
Recommend Dealer
Yes

Other Employees Tagged: Michael Rodriguez

Jul 07, 2025

Arlington Heights Ford responded

We're glad our team could assist you with setting up your FordPass. It's great to hear we could provide helpful insights, especially as a first-time owner. Enjoy your experience with the vehicle from Arlington Heights Ford.

June 30, 2025

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He was super friendly and helpful, helped me pick the car I wanted and now I'm a proud owner if my first car More

by olessidash
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anthony Nykolajcuyk

Jul 06, 2025

Arlington Heights Ford responded

Thank you for sharing your experience. We’re glad our team could help you find the right car with us at Arlington Heights Ford. Enjoy your new journey as a proud car owner.

June 28, 2025

Dealership Rating
Employee Rating

Sam Vasco took great care of us. He made sure that we had everything we needed to purchase our brand new 2025 Ford Ranger. Great description of the car and great job showing. Also fi More

by Andrew Hood
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Sam Vasco, Jerry Hood

Jul 06, 2025

Arlington Heights Ford responded

We're so pleased to hear that our team took great care of you during your purchase. Enjoy your new 2025 Ford Ranger, and thank you for choosing Arlington Heights Ford.

June 27, 2025

Dealership Rating
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Very helpful, amazing team. My first ever purchase and they made sure it was a success! More

by jackiejuarez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Ursin, Tim Uphoff

Jul 06, 2025

Arlington Heights Ford responded

Thank you for sharing your experience. We're glad our team could assist you with your first purchase at Arlington Heights Ford. Wishing you all the best with your vehicle.

June 24, 2025

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Our salesman Jesus was pleasant and very helpful during our buying experience at Arlington Heights Ford. More

by eapgar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jesus Sanchez

Jul 06, 2025

Arlington Heights Ford responded

We're glad to hear about your positive experience with our team at Arlington Heights Ford. Thanks for sharing, and enjoy your new vehicle.

June 23, 2025

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Employee Rating

EVERYONE at this dealership is Customer Focused! !!!! Every person you see asks if everything is good. More

by Excellroadservice
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rich Jacobsen , Andres (Porter)

Jul 06, 2025

Arlington Heights Ford responded

We appreciate your kind words about our team at Arlington Heights Ford. Thank you for choosing us.

June 21, 2025

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Employee Rating

It was a real pleasure working with Lonnie. It was a great experience - he was really knowledgeable about the truck, and took the time to walk us through process so that we felt comfortable wit More

by J Bloomfield
Recommend Dealer
Yes

June 14, 2025

Dealership Rating
Employee Rating

Steve was awesome and easy to work with! He helped us with just what we were looking for. Never made us feel rushed and we appreciate the time he took with us. More

by tonmormar2006
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Jul 07, 2025

Arlington Heights Ford responded

We're glad to hear our team provided you with such a positive experience. Thank you for choosing Arlington Heights Ford!

June 14, 2025

Dealership Rating
Employee Rating

Lonnie was fantastic to work with. He was more than willing to answer any questions, was very knowledgeable of all vehicles, and provided a fantastic customer experience. I can’t recom More

by Joseph.catanese15
Recommend Dealer
Yes
Jul 07, 2025

Arlington Heights Ford responded

We appreciate your recommendation and value our knowledgeable team. Thank you for choosing Arlington Heights Ford.

June 13, 2025

Dealership Rating
Employee Rating

Jeremy was fantastic to deal with! He was respectful and professional throughout the entire process. Anyone that I know that is interested in a ford vehicle I will be sending them hi More

by Mike
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Rosa

Jul 07, 2025

Arlington Heights Ford responded

We're glad that our team made your car-buying experience enjoyable. It's great to hear you felt respected and well-treated throughout the process at Arlington Heights Ford. Thank you for recommending us, it means a lot!

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