Joe Baez
Joe Baez at Arlington Heights Ford

Joe Baez

Finance Manger

Arlington Heights Ford

801 W. Dundee Rd.
Arlington Heights, IL 60004

Contact Me
4.9
572 Reviews

Loves to fish and spend time with his grandkids.

Dealership Experience

9 yrs, 7 mos

Industry Experience

39 yrs, 1 mo

Languages Spoken

English English

Spanish Spanish

4.9

572 Reviews

Write a Review

572 Reviews of Joe Baez

May 22, 2025

Dealership Rating
Employee Rating

I bought a car. Joe Baez was the finance person, he added gap insurance and a warranty I canceled over two months ago and still have not got my refund. and Joe will More

by Mark Batten
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
May 26, 2025

Arlington Heights Ford responded

Hi Mark. Thank you for your rating and review. We use all reviews as coaching opportunities for our team. I'm sorry for the delay in getting your refund and lack of communication on by one of our team members. I confirmed that your refund was processed by our office. Please call me at your earliest convenience to confirm on your side. My cell number is (847)812-0038. I look forward to hearing from you. Thanks John Guido, Jr. General Manager/Partner Arlington Heights Ford

May 22, 2025

Mark Batten responded

Dealers like this is why people don't want to go there.

May 21, 2025

Dealership Rating
Employee Rating

Everyone was very helpful in the process and everything was very easy. We appreciate the consideration and attention. More

by Ceciliaf.campos
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Isaiah Romano , Israel Gonzalez

May 20, 2025

Dealership Rating
Employee Rating

Super smooth and easy experience. Glad i drove over an hour to one of the best salesmen ive encountered. More

by Alexaperez2694
Recommend Dealer
Yes

May 20, 2025

Dealership Rating
Employee Rating

Lonnie was great! Streamlined the whole process and made the dream car become a reality! More

by Vilkasinc
Recommend Dealer
Yes

May 15, 2025

Dealership Rating
Employee Rating

I had the Best experience ever! Everyone treated me Great and Tony Nykolajcuyk was fantastic! I will send family and friends to buy cars from Tony. Thanks also to Israel Gonzalez an More

by 2024 escape
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Guido, Jr., Anthony Nykolajcuyk , Israel Gonzalez

May 14, 2025

Dealership Rating
Employee Rating

Car was ready to go, appreciate the good service. Would highly recommend anyone to come by a car here More

by Stevetl63
Recommend Dealer
Yes

Other Employees Tagged: John Guido, Jr., Steve Ursin, Isaiah Romano , Israel Gonzalez

May 10, 2025

Dealership Rating
Employee Rating

Sales team was FANTASTIC as always! !! Rich always makes the process run smoothly! He's the best! More

by Navyet08
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rich Jacobsen

May 10, 2025

Dealership Rating
Employee Rating

Rich helped us get another vechile thank you we will be back for more great service More

by Navyet08
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

May 08, 2025

Dealership Rating
Employee Rating

Today I bought my first car for college, and this was the best customer service I have ever experienced! Sam Sandler and Joe Anzelone are the best! I definitely recommend going to them for purchasing a car. More

by paige.godwinn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sam Sandler , Joe Anzelone

May 07, 2025

Dealership Rating
Employee Rating

Lonnie was fantastic. This has been the best sales experience I have had. He is knowledgeable and personable. More

by jheyland54
Recommend Dealer
Yes
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