Joe Berube
Joe Berube at Columbia Ford Kia

Joe Berube | Page 45

Assistant Service Manager

Columbia Ford Kia

234 Willimantic Road, Route 6
Columbia, CT 06237

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4.7
557 Reviews
4.7

557 Reviews

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557 Reviews of Joe Berube

October 06, 2016

Dealership Rating

Oil change plus Everyone was helpful and courteous. I did not have to wait that long. I was also impressed with the customer service given by the two young ladies in More

by tlee1658@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Not sure of the name of who I dealt with. The gentleman was very nice.

September 23, 2016

Dealership Rating
Employee Rating

Zero communication with me. Took 5 weeks to get my truck bac Customer service was sub par at best. Took 5 weeks from the time the parts arrived to get my truck down there to be fixed. I was told I bought a bumpe More

by Craigmo51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Bobby Eskey

Oct 07, 2016

Columbia Ford Kia responded

Craig - the reason the process took five weeks was because we gave you the deductible. Anytime we use a deductible it takes a much longer time for things to happen. We were told that you were aware of this. Please let me know if you were not. I am sorry you are unhappy but it is our hope that we can make you feel better about the situation. Thank you

Oct 07, 2016

Craigmo51 responded

I was not made aware of this. When I first asked about the repairs I specifically asked if anything would be coming out of my pocket and I was told it was all covered.

September 12, 2016

Dealership Rating
Employee Rating

First oil change on new Sedona I was scheduled for 2 p.m. and was out by 2:30. No waiting and excellent extremely fast service. I will recommend to friends. More

by BARV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

September 06, 2016

Dealership Rating
Employee Rating

Quick, Profssional, Flexible They were able to fit me in on a Saturday morning with minimal notice. Realizing it was a stretch, I didn't think I would get the work done with such More

by VolvoBug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jake Gurzler , Steven J. Murphy Sr., Shyann Torstenson

September 04, 2016

Dealership Rating
Employee Rating

Great service Good friendly service providers. The restaurant there is awesome to. Go have your vehicle serviced and grab something to eat. Very good dealership More

by happyguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steven J. Murphy Sr.

September 03, 2016

Dealership Rating
Employee Rating

my first car repair When that ATV ran into the SIDE of my car I had no idea how you could fix it, but it looks like new! I'll tell my friends how pleased I am. Also tha More

by jean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bobby Eskey, Mike Pahlas, Joe Brochu, Andy Caldwell , Timothy Bassett, Edward Carpenter, Daniel Holben, Tony Mauro, Rachel Rolli, Shyann Torstenson

August 30, 2016

Dealership Rating
Employee Rating

Your the best !thanks for the quick service They tried to work around my work schedule as best as possible. Called me back to let me know what they found and order parts. Brought van back after More

by Richie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

August 29, 2016

Dealership Rating
Employee Rating

Excellent Very good experience. They made the process easy and convenient. I have always had good experience with this dealership. I have used them for service More

by Moe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eric Gates, Jimmie Bletsch, Joe Brochu , Matt Milici

August 23, 2016

Dealership Rating
Employee Rating

Professional reliable service Service is excellent. Professional and will call to update you on status of your vehicle. They have courtesy drivers to get you to wherever you need t More

by Evbrainard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

August 17, 2016

Dealership Rating
Employee Rating

Satisfied customer Professional services work preformed In a timely fashion and excellent customer service friendly environment have answers to any question asked prices More

by Alex06040
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bobby Eskey, Mike Pahlas, Joe Brochu , Rachel Rolli, John Senick, Shyann Torstenson

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