Joe Berube | Page 46
Assistant Service Manager
Columbia Ford Kia
234 Willimantic Road, Route 6
Columbia, CT 06237
574 Reviews
Write a Review574 Reviews of Joe Berube
December 01, 2016
Very friendly and knowledgeable staff. I went in for a standard Oil Change with out an appointment, all the staff were friendly and able to squeeze my truck in for service. I went in for a standard Oil Change with out an appointment, all the staff were friendly and able to squeeze my truck in for service. More
Other Employees Tagged: Bobby Eskey, Mike Pahlas , Rachel Rolli, Shyann Torstenson
November 28, 2016
The service team is wonderful! The service team is always prompt and pleasant. Thank you! But I don't like being forced to give a review. That is not good customer service.; The service team is always prompt and pleasant. Thank you! But I don't like being forced to give a review. That is not good customer service.; More
November 26, 2016
fast, free service I was given a free oil change with the purchase of a new vehicle. Fast, friendly service with complimentary coffee while I waited. Comfortable waiting I was given a free oil change with the purchase of a new vehicle. Fast, friendly service with complimentary coffee while I waited. Comfortable waiting area with small restaurant on site. More
Other Employees Tagged: Tony Mauro
October 20, 2016
Excellent as always! I use my truck for work. No truck, no work. Columbia Ford knows this, and always makes sure I have my truck back asap, fixed right. If they can't g I use my truck for work. No truck, no work. Columbia Ford knows this, and always makes sure I have my truck back asap, fixed right. If they can't get it right in, or have parts delays, they will try to put it back together so I can work with it while we wait. More
October 19, 2016
good experience with joe berube Joe berube is a fantastic service guy, always takes care of everything 100%. I keep coming back because of him. very satisfied with his level of serv Joe berube is a fantastic service guy, always takes care of everything 100%. I keep coming back because of him. very satisfied with his level of service he provides More
Other Employees Tagged: Eric Gates
October 17, 2016
Oil Change Sevice Was greeted pleasantly upon arrival, service performed quickly.Waited in Thunderbird Cafe where the waitress made me a Mustang Salad even though they Was greeted pleasantly upon arrival, service performed quickly.Waited in Thunderbird Cafe where the waitress made me a Mustang Salad even though they has closed 15 minutes before...it was delicious!! Overall a great experience!! Visited with Jimmie and Jake,,,everyone there is so friendly and makes you feel right at home! More
Other Employees Tagged: Jake Gurzler, Jimmie Bletsch , Tony Mauro
October 14, 2016
satisfied customer we were very satisfied with the customer service and selection of vehicles. everyone was very helpful and a pleasure to work with we are happy we came we were very satisfied with the customer service and selection of vehicles. everyone was very helpful and a pleasure to work with we are happy we came to columbia ford kia More
Other Employees Tagged: Jake Gurzler, Joe Brochu , Edward Carpenter
October 06, 2016
Oil change plus Everyone was helpful and courteous. I did not have to wait that long. I was also impressed with the customer service given by the two young ladies in Everyone was helpful and courteous. I did not have to wait that long. I was also impressed with the customer service given by the two young ladies in the cafe area. More
Other Employees Tagged: Not sure of the name of who I dealt with. The gentleman was very nice.
September 23, 2016
Zero communication with me. Took 5 weeks to get my truck bac Customer service was sub par at best. Took 5 weeks from the time the parts arrived to get my truck down there to be fixed. I was told I bought a bumpe Customer service was sub par at best. Took 5 weeks from the time the parts arrived to get my truck down there to be fixed. I was told I bought a bumper to bumper warrantee including electrical and now my rear defrost doesn't work and won't be covered by warranty. Also only had the vehicle for 5 weeks and am expected to pay $100 deductible on repairs when first time I spoke with dealership was 3 weeks after purchase. I will never return here or recommend for any sort of service or vehicle purchasing to anyone I know. More
Other Employees Tagged: Bobby Eskey
September 12, 2016
First oil change on new Sedona I was scheduled for 2 p.m. and was out by 2:30. No waiting and excellent extremely fast service. I will recommend to friends. I was scheduled for 2 p.m. and was out by 2:30. No waiting and excellent extremely fast service. I will recommend to friends. More

