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Joe Bruscemi
Joe Bruscemi at Team Volkswagen & Audi Northwest Indiana

Joe Bruscemi | Page 4

Audi Service Consultant

Team Volkswagen & Audi Northwest Indiana

3990 E Lincoln Hwy
Merrillville, IN 46410

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5.0
43 Reviews

Dealership Experience

11 yrs, 6 mos

Industry Experience

43 yrs, 8 mos

5.0

43 Reviews

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43 Reviews of Joe Bruscemi

May 01, 2026

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Employee Rating

Great service every time I bring my car to the dealership. The staff is friendly, professional, and always takes very good care of their customers. More

by marafarrow1013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Wszolek, Dave Brown, Josh Janda

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May 01, 2026

Team Volkswagen & Audi Northwest Indiana responded

Thank you for trusting us with your Volkswagen Jetta. We’re delighted our team provides friendly, professional service each time and look forward to caring for your vehicle again.

May 01, 2026

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Employee Rating

Joe was very helpful and found solutions that made bad situation so much more tolerable More

by JUSTINTYSDAL
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Workmanship
Service Time
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Recommend Dealer
Yes
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May 01, 2026

Team Volkswagen & Audi Northwest Indiana responded

Hearing that Joe’s efforts made your Audi S6 service experience more manageable is fantastic. Thank you for the five-star rating and for sharing your experience. We look forward to assisting you with your Audi in the future.

May 01, 2026

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They are always very friendly and explain what is needed to be done. I only issue is that the car has 53,000 miles on it and I’ve had $4000 worth of repairs this year already. The car is older 10 years, but More

by sullivan.timothy
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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May 01, 2026

Team Volkswagen & Audi Northwest Indiana responded

Thank you for your review, Timothy. We strive to make sure that all of our customers leave happy, and we truly value your detailed feedback. Please don't hesitate to reach out to us directly if you need any further assistance, we are always happy to help here at Team Volkswagen & Audi Northwest Indiana.

April 30, 2026

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Joe is always so knowledgeable and accommodating I always feel well taken care of Love everyone there!! More

by m_cashman
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Recommend Dealer
Yes
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May 01, 2026

Team Volkswagen & Audi Northwest Indiana responded

It’s wonderful to hear that Joe’s expertise and accommodating approach made you feel so well cared for during your Audi Q5 service. Your kind words about our team mean a lot, and we look forward to assisting you again.

April 30, 2026

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This dealership is very courteous and helpful. The sales staff is knowledgeable about the Volkswagen products. More

by mrfixit0648
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mac Cannon, Chris McCarty, Kayla Price, Blake McCarty, Dave Brown, Josh Janda

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May 01, 2026

Team Volkswagen & Audi Northwest Indiana responded

We’re pleased our team was courteous and knowledgeable about Volkswagen models while servicing your ID. Buzz. Thank you for sharing your experience. We look forward to assisting you again.

April 30, 2026

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Joe treated me good as usual. Completely satisfied with the service I received. Will be back More

by jrlequesne
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Service Time
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Recommend Dealer
Yes
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Apr 30, 2026

Team Volkswagen & Audi Northwest Indiana responded

Thank you for letting us know that Joe took great care of your Audi Q5. We’re delighted you’re completely satisfied with our service and look forward to your next visit.

April 30, 2026

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Service was great! Joe helped me get my car in for service and a repair done at the same time. Car was done ahead of schedule and returned in great shape, Thank you! More

by Jasiek Prusko
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
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Apr 30, 2026

Team Volkswagen & Audi Northwest Indiana responded

Thank you for sharing your experience with our Audi service. We’re glad Joe could arrange both your service and repair together and complete your vehicle ahead of schedule. We look forward to assisting you with any future needs.

April 27, 2026

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Always a pleasure working with Joe and his team. Service has always been wonderful without issues. More

by MAX5544321
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Blake McCarty

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Apr 27, 2026

Team Volkswagen & Audi Northwest Indiana responded

Thank you for sharing your experience with Joe and his team. We’re glad they could keep your Audi A5 Sportback running smoothly every time. We appreciate your continued trust and look forward to assisting you again.

April 12, 2026

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Fast, courteous, competent service. From the time I called to set up an appointment - to repair my VW Tiquan under warranty - to leaving my visit, the customer service was exemplary. More

by MICDOT
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Dave Brown, Josh Janda

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Apr 12, 2026

Team Volkswagen & Audi Northwest Indiana responded

Thank you for the five-star review. We’re pleased our team delivered fast, courteous, and competent service, from scheduling your appointment to completing your Volkswagen Tiguan warranty repair. Let us know anytime you need assistance again.

April 06, 2026

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Employee Rating

The dealership was able to get me in and out in less than 2hrs which helped with my work schedule. More

by SHEED304
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Blake McCarty

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Apr 06, 2026

Team Volkswagen & Audi Northwest Indiana responded

It’s great to know our team could complete your Audi Q3 service in under two hours. We understand how important your work schedule is and appreciate you trusting us with your vehicle. Thanks for the five-star rating and we look forward to your next visit.

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