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Joe Bruscemi
Joe Bruscemi at Team Volkswagen & Audi Northwest Indiana

Joe Bruscemi | Page 5

Audi Service Consultant

Team Volkswagen & Audi Northwest Indiana

3990 E Lincoln Hwy
Merrillville, IN 46410

Contact Me
5.0
69 Reviews

Dealership Experience

11 yrs, 7 mos

Industry Experience

43 yrs, 9 mos

5.0

69 Reviews

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69 Reviews of Joe Bruscemi

May 30, 2026

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Employee Rating

Have been very happy with the excellent service I have received over the last 20+years could not imagine going anywhere else with my vehicles. Joe is always available, knowledgeable and helpful. Tha More

by CLAUDIAK736
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Blake McCarty, Dave Brown, Josh Janda

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May 30, 2026

Team Volkswagen & Audi Northwest Indiana responded

Knowing you’ve relied on us for service on your Audi RS 5 and other vehicles for more than two decades is truly rewarding. Joe is always ready to assist, and we’re glad you find his expertise helpful. Thank you for your continued trust.

May 30, 2026

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I am always taken care of and request Joe! I was stranded with a flat tire and he took great care of me and us always very Efficent! Makes me want to get another Audi. I had a Mercedes I More

by carrieginterhomes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 30, 2026

Team Volkswagen & Audi Northwest Indiana responded

Thank you for trusting Joe and our team when you were stranded with a flat on your Audi A5 Sportback. It’s rewarding to know our efficient service made you consider another Audi after switching from Mercedes.

May 29, 2026

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Employee Rating

Joe and the team were just wonderful. Besides doing great work on the car, they were so kind to help explain my questions about optimization of battery charging. They are all an asset More

by gfloraday
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby

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May 29, 2026

Team Volkswagen & Audi Northwest Indiana responded

Hearing that Joe and our team provided clear guidance on battery charging optimization and delivered reliable service on your Audi Q5 is fantastic. We’re proud that our approach helped you understand and care for your vehicle’s battery system. Thank you for recognizing the team's dedication and kindness.

May 28, 2026

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Joe is a great service manager. He always is welcoming and takes care of us. More

by svegert
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Recommend Dealer
Yes
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May 28, 2026

Team Volkswagen & Audi Northwest Indiana responded

Thank you for recognizing Joe’s welcoming approach as service manager. We’re pleased he took care of your Audi A7 needs. We appreciate your feedback and look forward to assisting you next time.

May 28, 2026

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Friendly, clean and the Service crew took good care of my car! Dave Brown is a good leader! More

by LORIASIMOLA923
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Blake McCarty, Dave Brown, Josh Janda

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May 28, 2026

Team Volkswagen & Audi Northwest Indiana responded

How wonderful to hear that our service team provided a friendly and clean environment while working on your Volkswagen Jetta. Thanks for recognizing Dave and the crew’s dedication to caring for your car. We look forward to helping you again soon.

May 21, 2026

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Joe B took great care to work with me on servicing and maximizing my warranty options More

by BOBONABEACH
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Service Communication
Recommend Dealer
Yes
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May 21, 2026

Team Volkswagen & Audi Northwest Indiana responded

We’re glad Joe provided attentive service for your Audi Q5 and helped optimize your warranty coverage. It’s rewarding to know he made the process straightforward. Thank you for sharing your experience and rating us so highly.

May 21, 2026

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Great overall service and great customer service. Joe was amazing to deal with and Bob was beyond accommodating More

by RATCPA94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Blake McCarty, Josh Janda , Bob Garoutte was very helpful and accommodating

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May 21, 2026

Team Volkswagen & Audi Northwest Indiana responded

We appreciate you bringing your Audi RS Q8 in for service. It’s wonderful to hear that Joe provided outstanding support and our team was able to accommodate your needs. We look forward to assisting you again.

May 17, 2026

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Upfront pricing and great customer service been a customer for many years. Would not go anywhere else. More

by mike11019913
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mac Cannon, Chris McCarty, Kayla Price, Dave Brown, Josh Janda

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May 18, 2026

Team Volkswagen & Audi Northwest Indiana responded

Thank you for recognizing our transparent pricing and attentive support over the years. It’s been our pleasure caring for your Volkswagen, and we look forward to welcoming you back. Our team appreciates your loyalty.

May 14, 2026

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Employee Rating

Joe in service is the best. Been dealing with him for years. Picked up new vehicle yesterday and Bobby was terrific. Great experience. More

by rosebudjcb
Recommend Dealer
Yes

Other Employees Tagged: Bobby Sosa

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May 14, 2026

Team Volkswagen & Audi Northwest Indiana responded

We appreciate you sharing this feedback. It’s great to hear Joe continues to deliver exceptional service and that Bobby made your pickup so smooth. Enjoy your new Audi, and thank you for your continued loyalty.

May 14, 2026

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Employee Rating

Joe is great. Communicative and friendly. Quick service and comfortable waiting area. Car wash is always appreciated More

by CWT711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 14, 2026

Team Volkswagen & Audi Northwest Indiana responded

Thanks for sharing your positive experience. It’s great to hear that Joe was communicative and friendly, and that you enjoyed our quick service, comfortable waiting area, and the car wash for your Audi.

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