Joe Castillo | Page 7

Sal Lala provided me with an exceptional customer experience. Lexus should be very proud to have Sal representing their company the way he does. He made me feel like a truly valued customer by taking experience. Lexus should be very proud to have Sal representing their company the way he does. He made me feel like a truly valued customer by taking the time to graciously explain so much to me throughout the process, and even made himself available the next day to walk me through various questions I had about my new vehicle. I will not hesitate to recommend Sal or Lexus of Naperville based on the VIP experience he provided me with. Thank you! More

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We recently purchased 2022 Lexus RX 350 at this location and had a great experience. Working with Dylan was an absolute pleasure! He was extremely patient, attentive, kind and very professional. Dylan went and had a great experience. Working with Dylan was an absolute pleasure! He was extremely patient, attentive, kind and very professional. Dylan went above and beyond to make everything go easy and smoothly. I would highly recommend him to anyone who is buying a new vehicle. My husband and I are very satisfied with the staff at Naperville Lexus dealership. More

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Sal Lala was very professional and helpful. He went above and beyond our expectations. He listened to us and answered all of our questions.. He did not rush or push us to get the deal instead he listened to and beyond our expectations. He listened to us and answered all of our questions.. He did not rush or push us to get the deal instead he listened to us and was able to find an awesome vehicle for us. More

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Sal Lala was exceptional! Patiently explained everything on the car, as I'd never owned a Lexus or any Toyota before. I'm a believer now! Wow! This 2021 Lexus ES 250 has absolutely everything on it, incl on the car, as I'd never owned a Lexus or any Toyota before. I'm a believer now! Wow! This 2021 Lexus ES 250 has absolutely everything on it, including all the safety equipment I was hoping for. I looked at Mercedes, Cadillac (previous car was a Cadillac ATS), Acura, and Buick before I found the perfect car. It didn't hurt that Consumer Reports rated the Lexus at the top in all categories. Naperville was one of the few dealers who had anything available for purchase. It was worth the trip from Mason City, IA to Naperville to end up with the car of my dreams. Very pleased! More

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I had an outstanding experience with Naperville Lexus dealership. Sal was very cooperative and understanding of my needs and helped me make the right choice. I would highly recommend contacting him befo dealership. Sal was very cooperative and understanding of my needs and helped me make the right choice. I would highly recommend contacting him before buying a car. More

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Tony and Dylan were great! In a time when most dealerships and salespeople are taking advantage of the consumer Naperville Lexus was transparent and consumer focused during the entire process. You dealerships and salespeople are taking advantage of the consumer Naperville Lexus was transparent and consumer focused during the entire process. You need to make Naperville Lexus your dealership your first and only stop for your next vehicle. More

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Working with AP was a great experience! His customer service sets the bar high! AP was able to get the car I wanted, with the upgrades I wanted, during the shortage. I think he must be a miracle worker. service sets the bar high! AP was able to get the car I wanted, with the upgrades I wanted, during the shortage. I think he must be a miracle worker. Whatever you need, AP will make it happen! More

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Jon Smith was very professional. He listened to me and tried his best to get everything I wanted in my brand new Lexus. Thank you for providing above and beyond customer service. I will forever be a custo tried his best to get everything I wanted in my brand new Lexus. Thank you for providing above and beyond customer service. I will forever be a customer because of that. More

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Mr Yagnik was such an excellent sales person!He really made me and my fiancé feel special as well as all of the staff greeting us as we walked into Naperville Lexus!Beautiful attitude and professionalism made me and my fiancé feel special as well as all of the staff greeting us as we walked into Naperville Lexus!Beautiful attitude and professionalism comes a long way and Yagnik as well his Lexus team members and managers and staff had just that!Recommend Yagnik and Naperville Lexus to anyone! More

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AP went above and beyond from the time we walked thru the doors to finish.So many times we've been discouraged looking to buy a new car because of the salesman. AP was never pushy and was so amazing! Thankyo doors to finish.So many times we've been discouraged looking to buy a new car because of the salesman. AP was never pushy and was so amazing! Thankyou! More

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