Joe Chapman
Joe Chapman at Executive Honda

Joe Chapman

Service Manager

Executive Honda

1194 N Colony Rd
Wallingford, CT 06492

4.7
85 Reviews
4.7

85 Reviews

Write a Review

85 Reviews of Joe Chapman

July 27, 2025

Dealership Rating
Employee Rating

Excellent service ! Mr.lChapman is the service manager has a " pulse " on the daily customer needs ! Jay, the assistant service manager , ensures the service manager More

by jtzolnik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 27, 2025

Executive Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Honda, we look forward to having you as a valued customer for many years to come!

July 25, 2025

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Employee Rating

I been dealing with executive for about 15 years now and they were very helpful with all my cars. More

by RJ56N
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dom Nusdeu, Jay Marin

Jul 26, 2025

Executive Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

July 23, 2025

Dealership Rating
Employee Rating

Have purchased cars here for over 15 years and have always been happy to do business with the dealership. Jay Hocking the general manager is especially nice and easy to work with. More

by MSHANE62
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Jul 23, 2025

Executive Honda responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Executive Honda!

July 21, 2025

Dealership Rating
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Genna and Executive Honda are great. We have been buying our Honda’s there since 1989. More

by WALT8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jamie Mastroni, Genna Panaroni

Jul 21, 2025

Executive Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Honda.

July 20, 2025

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Employee Rating

Always great honest service at Executive Honda. Jay, Joe and the crew always do me right and don’t try to oversell me. More

by John C
Service Price Transparency
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Recommend Dealer
Yes
Jul 20, 2025

Executive Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 05, 2025

Dealership Rating
Employee Rating

Sean McMahon has always kept me up to date and informed of any service issues. On more than one occasion I have called Sean when I was on a road trip out of state to get information sent to another Honda s More

by RJKEITHAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean McMahon

Jul 05, 2025

Executive Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

July 04, 2025

Dealership Rating
Employee Rating

I always receive great service, and work with courteous and understanding assistants. We always buys our cars here and get them serviced here. More

by BHutton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Xavier Matos, Sean McMahon , Denise Colangelo

Jul 04, 2025

Executive Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

June 27, 2025

Dealership Rating
Employee Rating

Great service great people! !yes yes yes yes yes yes yes yes right yes yes More

by BHH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 27, 2025

Executive Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Honda, we look forward to having you as a valued customer for many years to come!

June 27, 2025

Dealership Rating
Employee Rating

Sean and Executive are first class. Would recommend both to everyone I speak with often. More

by JADAMSKI0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 27, 2025

Executive Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

June 27, 2025

Dealership Rating
Employee Rating

HORRIBLE, UNPROFESSIONAL, would NEVER recommend and will NEVER purchase from Honda ever again in this lifetime. More

by KSMITH553
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Genna Panaroni, Gina Roberts, Costas . , Esther Leon-Cazorla

Jul 02, 2025

Executive Honda responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around for you.

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