Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Joe Chapman
Joe Chapman at Executive Honda

Joe Chapman

Service Manager

Executive Honda

1194 N Colony Rd
Wallingford, CT 06492

4.7
91 Reviews
4.7

91 Reviews

Write a Review

91 Reviews of Joe Chapman

January 30, 2026

Dealership Rating
Employee Rating

Pleasant, easy to work with. No haggling. Helpful. Explained everything. That is it no more More

by ULATOWSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jay Marin, Sarina Pompei , Our sales man was John. Not listed above. Excellent.

Report | Print
Jan 30, 2026

Executive Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Honda, we look forward to having you as a valued customer for many years to come!

December 15, 2025

Dealership Rating
Employee Rating

Sean and the whole service team at executive Honda are simply the best. They are always quick to offer resolution and solve problems; open and honest with repairs needed (and not needed) and prices are fa More

by Wilbs137
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean McMahon

Report | Print
Dec 15, 2025

Executive Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 20, 2025

Dealership Rating
Employee Rating

Always get great service in a timely fashion. Chris has taken great care of me and my truck since I got it! More

by FOOJIDINO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Hocking, Jamie Mastroni, Chris Guerin, Sean McMahon

Report | Print
Nov 20, 2025

Executive Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 14, 2025

Dealership Rating
Employee Rating

The staff is very friendly. Very helpful and knowledgeable with answering my questions. Also quick service. More

by music0621
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Terrance Albert, Gina Roberts, Jay Marin, Sean McMahon

Report | Print
Nov 14, 2025

Executive Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 06, 2025

Dealership Rating
Employee Rating

I got billed for a service that was not performed on my vehicle The sales department when I bought the car also gave me lousy service More

by HELDER VENDINHA
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Genna Panaroni, Chris Guerin, Jay Marin, Bill Chambrello

Report | Print
Oct 07, 2025

Executive Honda responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

September 24, 2025

Dealership Rating
Employee Rating

Executive has always been committed to giving the best service, showing true professionalism and caring More

by SMOTAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean McMahon , Nick Ferraiuolo

Report | Print
Sep 25, 2025

Executive Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Honda.

July 27, 2025

Dealership Rating
Employee Rating

Excellent service ! Mr.lChapman is the service manager has a " pulse " on the daily customer needs ! Jay, the assistant service manager , ensures the service manager More

by jtzolnik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Hocking, Genna Panaroni, Gina Roberts, Chris Guerin, Jay Marin, Sean McMahon, Costas .

Report | Print
Jul 27, 2025

Executive Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Honda, we look forward to having you as a valued customer for many years to come!

July 25, 2025

Dealership Rating
Employee Rating

I been dealing with executive for about 15 years now and they were very helpful with all my cars. More

by RJ56N
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jay Marin , Dom Nusdeu

Report | Print
Jul 26, 2025

Executive Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

July 23, 2025

Dealership Rating
Employee Rating

Have purchased cars here for over 15 years and have always been happy to do business with the dealership. Jay Hocking the general manager is especially nice and easy to work with. More

by MSHANE62
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Hocking, Xavier Matos, Rex Bilachie, Genna Panaroni, Jay Marin, Costas .

Report | Print
Jul 23, 2025

Executive Honda responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Executive Honda!

July 21, 2025

Dealership Rating
Employee Rating

Genna and Executive Honda are great. We have been buying our Honda’s there since 1989. More

by WALT8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jamie Mastroni, Genna Panaroni

Report | Print
Jul 21, 2025

Executive Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Honda.

1
2
...
10

Dealership Inventory (221 Vehicles)

used 2023 Honda Passport car, priced at $29,976
2023 Honda Passport
used
Crystal Black Pearl exterior
Automatic
All-wheel Drive
$29,976
View Details
used 2018 Honda CR-V car, priced at $16,498
2018 Honda CR-V
used
Crystal Black Pearl exterior
CVT
All-wheel Drive
$16,498
View Details
new 2026 Honda Civic Hybrid car, priced at $33,945
2026 Honda Civic Hybrid
new
Platinum White Pearl exterior
CVT
Front-wheel Drive
$33,945
View Details
used 2022 Toyota Venza car, priced at $24,764
2022 Toyota Venza
used
Blueprint exterior
CVT
All-wheel Drive
$24,764
View Details
used 2025 Honda CR-V Hybrid car, priced at $36,878
2025 Honda CR-V Hybrid
used
Blue exterior
CVT
All-wheel Drive
$36,878
View Details
new 2026 Honda Odyssey car, priced at $53,190
2026 Honda Odyssey
new
Modern Steel Metallic exterior
Automatic
Front-wheel Drive
$53,190
View Details
View All Inventory