Joe Cornelio | Page 6

Customer service was exceptional! Our experience started by sending an inquiry from the website, and chose that I prefer to contacted via text. The next morning, I received a text from Ed who answered my nu by sending an inquiry from the website, and chose that I prefer to contacted via text. The next morning, I received a text from Ed who answered my numerous questions and set me up with an appointment. When we arrived, our sales rep Joe was pulling the car forward and very quickly after we were on a test drive. We went back to the dealership and said we would like to buy it. It was the easiest and most fun purchase experience I’ve ever had, from Ed to Joe and then to TJ in finance- no pressure and every person we interacted with were kind and just plain happy. Best car purchase experience EVER! More

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I went to Heritage Toyota not knowing what to expect. Walked in and was greeted by a smiley face ( Joe C.) and after explaining that I am in the market to buy a car, he had introduced Joe A. to me. Joe Walked in and was greeted by a smiley face ( Joe C.) and after explaining that I am in the market to buy a car, he had introduced Joe A. to me. Joe A. was a pleasure to work with. Made the process as much fun as he possibly could. Even after the car I initially wanted became briefly unavailable, he was prepared with a similar option. In the end - I got the car I initially wanted and my Toyota RAV4 is awesome! While working with Joe A - he was very professional, open and honest. Never felt pressured into buying the car. The process although lengthy - a very POSITIVE one. Hoping I won't need a new car for a while bur when I do - I will look forward to work with Joe again! Marzena More

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I've been a Heritage Toyota customer for years. I would not lease from anyone else. Joe and Patrick are the best. Both very knowledgeable and professional. not lease from anyone else. Joe and Patrick are the best. Both very knowledgeable and professional. More

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The service was excellent! Joe had our car ready to go when I got there. Great place to buy or lease. Customer service was outstanding. when I got there. Great place to buy or lease. Customer service was outstanding. More

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Joe was amazing. Very patient and understanding. He was a pleasure to work with. He had all the paperwork ready when I got there which made it much faster. pleasure to work with. He had all the paperwork ready when I got there which made it much faster. More

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Joe made the dealership experience top notch! He was very attentive and saw to my needs. He advocated for me with the sales manager and got me the deal I was looking for! Then he ensured everything was lined attentive and saw to my needs. He advocated for me with the sales manager and got me the deal I was looking for! Then he ensured everything was lined up and got me with the best finance manager, Patrick, to finalize everything! I was in and out in less than an hour! Thank you Joe and team for an awesome experience! More

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Sales and financing process/experience very smooth, pleasurable, hassle free, and surprisingly quick. Pleased with trade allowance, responsiveness to questions I had and new vehicle. Toyota incentive pleasurable, hassle free, and surprisingly quick. Pleased with trade allowance, responsiveness to questions I had and new vehicle. Toyota incentive programs terrific too. Thanks Joe Cornelio and Patrick. More

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