Dealership Experience
40 yrs, 7 mos
Industry Experience
40 yrs, 7 mos
Specialties & Trainings
Master Sales Certification and Product Certified for Volkswagen and Mazda Sales
Employee Video
345 Reviews
Write a Review345 Reviews of Joe Dephilipo
December 06, 2018
Great Buying Experience Bought a used Jetta for my daughter and Joe DePhillipo was an absolute ace! He's a pro and super easy to deal with and I will recommend him and NP V Bought a used Jetta for my daughter and Joe DePhillipo was an absolute ace! He's a pro and super easy to deal with and I will recommend him and NP VW to others. More
November 22, 2018
Excellent as always Customer service e is excellent friendly prompt and professional - sales staff Joe are knowledgeable and professional. There was not one question I ha Customer service e is excellent friendly prompt and professional - sales staff Joe are knowledgeable and professional. There was not one question I had that he cannot answer More
November 19, 2018
Excellent I had a oil change and windshield wipers replaced and Erin Trotter was extremely professional and gave excellent customer service as always. My experi I had a oil change and windshield wipers replaced and Erin Trotter was extremely professional and gave excellent customer service as always. My experience was Excellent. More
Other Employees Tagged: Jorge Campacci , Jeff Applegate, Ken Piccari, Fred Shelp
November 08, 2018
Excellent service Turned in a leased 2016 Tiguan & leased a 2018 Tiguan. Joe was great, as usual (he had sold me a VW Beetle). Thank you, I am truly enjoying my new v Turned in a leased 2016 Tiguan & leased a 2018 Tiguan. Joe was great, as usual (he had sold me a VW Beetle). Thank you, I am truly enjoying my new vehicle! More
Other Employees Tagged: Jeff Applegate, John Balassis
November 02, 2018
Purchase of New 2019 Jetta SEL The entire team, from Joe DePhillipo (who has been our salesman for years) to Jeff Applegate, Tony Miller, Jason Hartman and John Balassis were all gr The entire team, from Joe DePhillipo (who has been our salesman for years) to Jeff Applegate, Tony Miller, Jason Hartman and John Balassis were all great to work with. Thumbs up... and thanks to them all! Best regards, Scott Conti More
Other Employees Tagged: Antonio Miller , Jeff Applegate, John Balassis, Jason Hartman
October 23, 2018
Thorough and Expeditious Went to Express Service for 30k check. Was told costs upfront and estimate on time; both were accurate. They asked if I'd like to save a trip and have Went to Express Service for 30k check. Was told costs upfront and estimate on time; both were accurate. They asked if I'd like to save a trip and have State Inspection/Emissions done while I was there as well. I took them up on the offer and once again I was pleased with the service and expeditiosness. More
Other Employees Tagged: Ken Piccari, Front Desk and another person from service(don't know names)
October 23, 2018
Very helpful sales team We just purchased an Atlas from North Penn VW. We worked w/ Joe Dephilipo to find exactly what we wanted and the team went quite out of their way to We just purchased an Atlas from North Penn VW. We worked w/ Joe Dephilipo to find exactly what we wanted and the team went quite out of their way to get the exact vehicle we were looking for. The trim we were looking for was almost sold out in all local dealerships, so they went as far as north of Manhattan to bring us our new Atlas. On top of that, we wanted a special customization (installing side-steps) to assist my children and parents to be able to get in and out with ease. Unfortunately the shop was closed and they couldn't get the installation done on the same day. Joe actually drove out to my office to pickup the vehicle, get it installed, and brought it back. If that isn't customer service, I don't know what is. I would highly recommend working w/ the North Penn team. More
Other Employees Tagged: Jason Hartman
October 23, 2018
Excellent service Went for routine maintenance service appointment and was taken early and all work was completed promptly and expertly, no complications and no unexpec Went for routine maintenance service appointment and was taken early and all work was completed promptly and expertly, no complications and no unexpected surprises. Well run and organized service department and dealership. More
Other Employees Tagged: Matthew Treichel, Tracy Wilkie
October 22, 2018
Best VW dealer in town! On time finished, priced right, Unbeatable service personal. Great job, well done. Not much more can be said because the service exceeds all expectati On time finished, priced right, Unbeatable service personal. Great job, well done. Not much more can be said because the service exceeds all expectations with no complaints. More
Other Employees Tagged: Jorge Campacci
October 22, 2018
North Penn Cares about You Excellent reply to e-mail question and excellent salesman Joe D. So easy to work with and helpful in all aspects of the lease process. Excellent reply to e-mail question and excellent salesman Joe D. So easy to work with and helpful in all aspects of the lease process. More
Other Employees Tagged: Jason Hartman, Shawn Shaffer, Fred Shelp
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