Joe Dephilipo | Page 25

Excellent Joe is very customer oriented and so knowledgeable about the VW product. Jason made the transaction quick and easy. We just leased our 5th VW from No Joe is very customer oriented and so knowledgeable about the VW product. Jason made the transaction quick and easy. We just leased our 5th VW from North Penn VW. I never do reviews, but they earned it! More

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Quick and easy process Joe DePhillipo found the car I was looking for quickly and easily. He was very knowledgable and answered all my questions. I did not have to wait very Joe DePhillipo found the car I was looking for quickly and easily. He was very knowledgable and answered all my questions. I did not have to wait very long to find out if I was able to get financing and even helped me with a military incentive that reduced the sticker price by $500. John Balassis in finance walked me through the signing of documentation answering all questions and advised me about the different types of warranties and service options that were available. He was very professional and courteous. I would recommend them to friends and family at every opportunity! More

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excellent Had an amazing experience with the whole staff especially Joe made my 9 month waiting experience like 8 days. Amazing people from service to sales. Had an amazing experience with the whole staff especially Joe made my 9 month waiting experience like 8 days. Amazing people from service to sales. More

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Great Experience! I would highly recommend North Penn Volkswagen to all of my friends and family! Everyone was very friendly, knowledgeable and took the time to listen I would highly recommend North Penn Volkswagen to all of my friends and family! Everyone was very friendly, knowledgeable and took the time to listen to my needs. It was a great experience from start to finish! Thank you! More

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Top notch! Car shopping brings me terrible anxiety and the crew at North Penn made it a great experience. My salesman Joe D. was attentive and extremely informat Car shopping brings me terrible anxiety and the crew at North Penn made it a great experience. My salesman Joe D. was attentive and extremely informative. He went above and beyond to keep me engaged and satisfied. My business manager Jason H. worked his magic and helped get into a much better situation...even when all hope was lost at one point. I also had the chance to sit down with one of the managers Derek who made me feel like his top priority and only customer. I HIGHLY recommend visiting and buying from North Penn VW. Top notch service from top notch individuals! Never change! More

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GTI purchase I drove my family from Dover, De to Colmar, Pa which took apron. 2+ hours. I am glad I did the staff at the dealership was professional and courteous. I drove my family from Dover, De to Colmar, Pa which took apron. 2+ hours. I am glad I did the staff at the dealership was professional and courteous. Joe D. sold me my GTI and was knowledgable and took his time and answering my questions. Jason H. explained the extended warranty and contract with us and was friendly. I would recommend this dealership and will purchase from them again. There wasn't any pressure and I felt that I received a good deal..... More

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Great experience! This team made miracles happen for me yesterday!! They were so friendly and had everything ready for me when I arrived! I drove over an hour just to g This team made miracles happen for me yesterday!! They were so friendly and had everything ready for me when I arrived! I drove over an hour just to get there and wouldn’t have purchased from any other dealer! This was the third VW dealership that I met with and North Penn gave me the best deal around! More

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No Hassel Purchase We've been servicing our cars here for a while (Ken is great) and find the experience to be very pleasant. We decided to purchase a new car and knew We've been servicing our cars here for a while (Ken is great) and find the experience to be very pleasant. We decided to purchase a new car and knew what we wanted, Joe was very helpful, no pressure and explained the differences between the models we were interested in - very knowledgeable. The purchase was very simple, Jason walked us through and shared the different extended coverage options, again no pressure. Even better, Jeff walked in and announced a price cut which saved us even more. I would recommend them if you're interested in a VW. More

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Just a great experience I've never been to such a friendly and respecting dealership before. I went there to lease a new Jetta. The first time I went, the salesman, Joe, was I've never been to such a friendly and respecting dealership before. I went there to lease a new Jetta. The first time I went, the salesman, Joe, was really kind and accommodating. He let me have a really comprehensive test drive, and he was quiet and didn't try to sell me the car as I drove it. Back at the dealership, nobody treated me as if I'm already buying the car or like I'm a terrible person for not buying it. Come the day of sale, the team was great. My car had heated seats, which they didn't know, but they kept their word on the price. On the day I signed it, there were no hidden extra fees. Jason, the sales manager, was great about explaining everything. Of course, extra protections and packages were offered for purchase, but I was clearly told what they were and the price. No pushy sales pitches. Plus, my trade-in was in terrible shape but they still worked with me on it. Aside from the fact that a VW is an incredible machine, I recommend this place to everyone. Best experience I've ever had buying a car. More

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Car buying should be a good experience And it is at North Penn VW. This was my 6th car from this dealership and I keep cars for 10 plus years so I'm not there too often to purchase a vehicl And it is at North Penn VW. This was my 6th car from this dealership and I keep cars for 10 plus years so I'm not there too often to purchase a vehicle but when I need a car (new or used) I go to Colmar. I will be purchasing my 7th from them in 12-24 months. More

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