Joe Dephilipo | Page 25

Great Experience I had an excellent experience at North Penn VW. Everyone on the North Penn team was outstanding. They answered all of my questions and concerns. I had an excellent experience at North Penn VW. Everyone on the North Penn team was outstanding. They answered all of my questions and concerns. More

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Excellent service Joe was excellent. Knowledgeable, funny and enjoyable to speak with. Jason was friendly and easy to speak with. Highly recommend seeing joe with sales Joe was excellent. Knowledgeable, funny and enjoyable to speak with. Jason was friendly and easy to speak with. Highly recommend seeing joe with sales. Very pleased with the dealership More

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Great experience! These guys made it easy from the moment I contacted them to the moment I drove my new ride off the lot! Thank you, guys! These guys made it easy from the moment I contacted them to the moment I drove my new ride off the lot! Thank you, guys! More

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Purchased a Certified Used Car using the USAA Buying Service Joe made the buying experience easy by walking me through each step. When I found the car through the USAA Buying Service, I met with Joe the day bef Joe made the buying experience easy by walking me through each step. When I found the car through the USAA Buying Service, I met with Joe the day before a snow storm. When I explained to him that I was waiting for my settlement check from USAA due to an accident where my car was totaled, he understood my situation and worked with me to allow me to put a deposit on the Hyundai Sonata that I eventually bought. The deal was so good that I did not want to wait until after the storm and hope that the car was still there. After the storm, I met with Joe and he did a great job of going over the major features of the car which was very helpful. Since my previous car was so old, there were features in the car that I didn't even know to look for; but, Joe brought them to my attention. During the process, Joe and I realized we were connected through some neighborhoods in Philadelphia that we both pass through (small world) and that my niece lived near the dealership. When I was sent to Jason for the financial portion of the sale, it was easy. Since I came with my own financing from USAA, that made it easy but Kevin still went through the process like a professional and contacted USAA just to make sure everything was in order so that I could enjoy my car immediately. Thank you very much for the experience. I would recommend this dealership to anyone because of the friendliness, professionalism, knowledge and efficiency. --- Michael J. Cunningham More

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Excellent Joe is very customer oriented and so knowledgeable about the VW product. Jason made the transaction quick and easy. We just leased our 5th VW from No Joe is very customer oriented and so knowledgeable about the VW product. Jason made the transaction quick and easy. We just leased our 5th VW from North Penn VW. I never do reviews, but they earned it! More

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Quick and easy process Joe DePhillipo found the car I was looking for quickly and easily. He was very knowledgable and answered all my questions. I did not have to wait very Joe DePhillipo found the car I was looking for quickly and easily. He was very knowledgable and answered all my questions. I did not have to wait very long to find out if I was able to get financing and even helped me with a military incentive that reduced the sticker price by $500. John Balassis in finance walked me through the signing of documentation answering all questions and advised me about the different types of warranties and service options that were available. He was very professional and courteous. I would recommend them to friends and family at every opportunity! More

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excellent Had an amazing experience with the whole staff especially Joe made my 9 month waiting experience like 8 days. Amazing people from service to sales. Had an amazing experience with the whole staff especially Joe made my 9 month waiting experience like 8 days. Amazing people from service to sales. More

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Great Experience! I would highly recommend North Penn Volkswagen to all of my friends and family! Everyone was very friendly, knowledgeable and took the time to listen I would highly recommend North Penn Volkswagen to all of my friends and family! Everyone was very friendly, knowledgeable and took the time to listen to my needs. It was a great experience from start to finish! Thank you! More

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Top notch! Car shopping brings me terrible anxiety and the crew at North Penn made it a great experience. My salesman Joe D. was attentive and extremely informat Car shopping brings me terrible anxiety and the crew at North Penn made it a great experience. My salesman Joe D. was attentive and extremely informative. He went above and beyond to keep me engaged and satisfied. My business manager Jason H. worked his magic and helped get into a much better situation...even when all hope was lost at one point. I also had the chance to sit down with one of the managers Derek who made me feel like his top priority and only customer. I HIGHLY recommend visiting and buying from North Penn VW. Top notch service from top notch individuals! Never change! More

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GTI purchase I drove my family from Dover, De to Colmar, Pa which took apron. 2+ hours. I am glad I did the staff at the dealership was professional and courteous. I drove my family from Dover, De to Colmar, Pa which took apron. 2+ hours. I am glad I did the staff at the dealership was professional and courteous. Joe D. sold me my GTI and was knowledgable and took his time and answering my questions. Jason H. explained the extended warranty and contract with us and was friendly. I would recommend this dealership and will purchase from them again. There wasn't any pressure and I felt that I received a good deal..... More

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