Joe Devlin | Page 4

Jose is my service manager and he is extraordinary. His kindness and care are genuine and just recently when I arrived unannounced with a flat tire he warmly welcomed me and fit me in. Truly a miracl His kindness and care are genuine and just recently when I arrived unannounced with a flat tire he warmly welcomed me and fit me in. Truly a miracle worker. More

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This Volvo dealership always addresses my concerns. Recently I brought my 2012 Volvo in bc I kept hearing a rattling noise. The noise seemed to start after I had new shock absorbers installed. I was af Recently I brought my 2012 Volvo in bc I kept hearing a rattling noise. The noise seemed to start after I had new shock absorbers installed. I was afraid there was a loose bolt or similar. I spoke with my service agent Jesse Segovia and he got me in and even arranged a loaner car for me. Of course, on the day I brought it in I didn’t hear the noise. The technicians examined my car thoroughly- they also did not hear the noise. It turns out, there was nothing loose or wrong- I probably had a stick or wire from the road stuck somewhere and by the time I got it in the shop it had fallen out. I felt a little foolish for bringing it in but Jesse assured me I did the right thing. I appreciated that they didn’t charge me for looking. I’ve looked at other places to bring my car for service but always end up at Volvo of Silver Spring bc I have confidence in them. More

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The Service team at Herb Gordon Volvo is second to none. They are responsive, courteous and very professional in their approach to doing business! They fully explain the work that needs to be done before co They are responsive, courteous and very professional in their approach to doing business! They fully explain the work that needs to be done before completing the work and complete the work in a timely fashion! More

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I received quick, professional service on my car . The quick wait time, MR Tanner WAS THERE TO ANSWER ANY QUESTION i HAD ABOUT MY CAR. Thank for all your help The quick wait time, MR Tanner WAS THERE TO ANSWER ANY QUESTION i HAD ABOUT MY CAR. Thank for all your help More

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Excellent service. My Volvo XC60 was repaired quickly. Jose Espejo is my advisor. I am very pleased with the service rendered on 2/28/24. My Volvo XC60 was repaired quickly. Jose Espejo is my advisor. I am very pleased with the service rendered on 2/28/24. More

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Jose in the service department has been very helpful in getting issues resolved with my vehicle. I had a sunroof issue where the water was leaking into my vehicle and he was able to get the issue addressed getting issues resolved with my vehicle. I had a sunroof issue where the water was leaking into my vehicle and he was able to get the issue addressed quickly while providing a loaner vehicle. More

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Very professional service. Havent had any issues with my car as I have service it here since my purchase over 4 years ago. Thank you. Havent had any issues with my car as I have service it here since my purchase over 4 years ago. Thank you. More

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I have purchased 6 Volvos from Herb Gordon and Jose has been my service consultant for decades. He is so professional and knowledgeable but he also goes above and beyond to help me with extra issues like m been my service consultant for decades. He is so professional and knowledgeable but he also goes above and beyond to help me with extra issues like managing my phone connection or talking me through questions not engine related while I’m driving! I’m thankful to be able to phone a friend. Jose! Thank you. More

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I have bought and had serviced 3 Volvo's from this dealership during the past 15 years. The sales and service are both exceptional, and my expectations are always exceeded. A sincere thank you. dealership during the past 15 years. The sales and service are both exceptional, and my expectations are always exceeded. A sincere thank you. More

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My best car buying experience. Mr Peter was very professional and respectful. As a lady, I’m always nervous to deal with a car sales person or his manager. This time it was amazing Mr Peter was very professional and respectful. As a lady, I’m always nervous to deal with a car sales person or his manager. This time it was amazing how Mr Peter listen and looked and advised me for the best car that suite my needs. More

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