Joe Devlin | Page 5

Today (June 14 2023) my Dealer did what they could to solve a problem with my MY23 XC40 Recharge Ultimate- Unfortunately the problem persists. As soon as I took it off the lot and drove it at highway solve a problem with my MY23 XC40 Recharge Ultimate- Unfortunately the problem persists. As soon as I took it off the lot and drove it at highway speeds I felt a vibration in the steering wheel. It went back to the shop twice and although it was road force balanced and the tire was replaced it continued to have the problem. I’ve waited months for a resolution. For some time, my dealer has been trying to find a replacement via a Volvo Assisted Trade. They found one, we made the trade but the replacement has the same problem. I am incredibly disappointed in Volvo engineering and quality control. The drive system has been redesigned for MY24 and I am certain this has a lot to do with this issue. The problem has been “under study” since December 2022 and there is obviously still no resolution for those of us who have MY23 XC40 Recharge Ultimates. More

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There is a vibration in the steering and the dealer (probably at Volvo corporation's direction) is stalling and not fixing the issue - it's under study - for too long. (probably at Volvo corporation's direction) is stalling and not fixing the issue - it's under study - for too long. More

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I have been completely overwhelmed by the teams at Mile One. This is my 4th car purchased there and not my last. Noah’s group have set the standard for customer service. I cannot use enough superlatives in One. This is my 4th car purchased there and not my last. Noah’s group have set the standard for customer service. I cannot use enough superlatives in to express my satisfaction. Randall Gailey More

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Jose Esposito and team provided exceptional service, answered my questions, ordered the part and fixed the car in a timely manner. Jose kept me informed throughout the process. I would recommend this de answered my questions, ordered the part and fixed the car in a timely manner. Jose kept me informed throughout the process. I would recommend this dealership to anyone. More

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Peter was great to work with on the search for a slightly used Volvo Xc40 with low mileage. I would highly recommend him to family and friends based upon his customer service. used Volvo Xc40 with low mileage. I would highly recommend him to family and friends based upon his customer service. More

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This is our 5th car purchase at Mile One Volvo Silver Spring - the process has been seamless and hassle free - this one was no different! Jacob and Eric were professional, courteous, and personable. We Spring - the process has been seamless and hassle free - this one was no different! Jacob and Eric were professional, courteous, and personable. We walked in looking and left with a new car within hours - a big thank you to the team that made it happen. More

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Peter, Noah, and Justin and the rest of the staff at Volvo Cars Silver Spring are the best in the market. My most recent purchase was smooth and showed the upmost in customer service - I highly recomme Volvo Cars Silver Spring are the best in the market. My most recent purchase was smooth and showed the upmost in customer service - I highly recommend Volvo Cars Silver Spring. I have purchased many Volvos over the last 20 years but the assistance and service I receive at this store tops any others and is the reason I keep coming back. Honest, trustworthy, and stand behind their products and services! More

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Alma did a super job of suppling the information a customer of ours that was needed to perform an warranty repair. customer of ours that was needed to perform an warranty repair. More

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Excellent service and professionalism! Jose took care of my issues promptly. He is very courteous. Jose took care of my issues promptly. He is very courteous. More

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Fifteen years I have been going to this dealership and I have always been satisfied with their work and employees have always been satisfied with their work and employees More

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