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Joe Foster
Joe Foster
Director of Variable Operations
Vision Hyundai Henrietta Rochester
2525 West Henrietta Rd
Rochester, NY 14623
77 Reviews
Languages Spoken
English
77 Reviews
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77 Reviews of Joe Foster
February 27, 2026
Dealer perform oil change fast and I want to thank the dealer for the level of service. The dealer says that it is normal for the level of oil to raise above the “Full Mark” of the dipstick plastic in dealer for the level of service. The dealer says that it is normal for the level of oil to raise above the “Full Mark” of the dipstick plastic indicator and that they believe there is no gas in the oil. I sincerely respect and understand the dealer opinion. In my opinion the oil dilution problem persists. As per the Hyundai Owners Manual Page 9-19 the oil level should be between F (Full) and L (Low) Marks. I clearly understand that a little of oil over the Full Mark is considered normal for a Hybrid engine. However, I have observed that the oil level around 1K to 1.5K miles raise almost near the end of the dipstick plastic indicator. The plastic end of the indicator which is about 5/8” above the “Full Level Mark”. A little amount of oil above the “Full Mark” is considered normal, however almost of 1/8” at the end of the dipstick plastic indicator after 1 or 1.5K miles could be a red-flag. Car economy since day of purchase has been 27 sometimes 28 miles per gallon never 35 city or highway. After buying 9 Hyundai cars during the past 11 years this is the first time I’m considering to trade my car for another brand not because of the service provided but for the annoyances observed about my hybrid engine. I haven’t seen yet the advantage of the Hyundai Hybrid power train in my car. Weird banging noise when starting the engine cold, loud noise when idling and the heater turns on and very poor fuel economy. Perhaps the gasoline is evaporating or something else is making the engine oil level to raise above specifications and without triggering an ECM Error which is very difficult to diagnose. It could be a mechanical or a design problem of my hybrid power train. Sincerity: JR (Retiree Mechanical Engineer with vast experience in the automotive industry. More
by famrod
Other Employees Tagged: Greg Melino, Mike J., Matt Chevier, Alexandra S., Quoc H., Matthew Melino, Yadiel Martinez
February 24, 2026
Excellent. Everyone there was amazing and so kind. 10/10 recommend to anyone buying a new car from here! Everyone there was amazing and so kind. 10/10 recommend to anyone buying a new car from here! More
by AMBEESALWAY
Verified CustomerOther Employees Tagged: Greg Melino, Mike J., Angela R., Matt Chevier, Alexandra S., Matthew Melino, Eric Finnefrock, John Nagle, Yadiel Martinez , Tres
January 22, 2026
People were great to deal with. If I had any questions they answered them very attentive If I had any questions they answered them very attentive More
by Chris Lewandowski
Other Employees Tagged: Greg Melino, Mike J., Matt Chevier, Alexandra S., Quoc H., Matthew Melino, Yadiel Martinez , Evan
December 12, 2025
Dealer was great thanks for sending the video as I couldn’t make the appt . Thanks Luis couldn’t make the appt . Thanks Luis More
by Carolynnwalker77
Other Employees Tagged: Greg Melino, Mike J., Quoc H., Yadiel Martinez , Luis
December 09, 2025
I am pleased with the courtesy and prompt service dealer provided. Thank you and happy holidays. provided. Thank you and happy holidays. More
by lina2
Other Employees Tagged: Alexandra S.
October 13, 2025
El vendedor y la atención muy excelente todo muy rápido y todas las dudas fueron resueltas muy rápido. todas las dudas fueron resueltas muy rápido. More
by alexisbetadiaz
Other Employees Tagged: Matt Chevier, Quoc H., Eric Finnefrock, John Nagle , Adner Vicente Rodriguez
October 07, 2025
It was great. Everyone was so nice and helpful. I love my car. Thank you Everyone was so nice and helpful. I love my car. Thank you More
by KimSzczepaniak
Other Employees Tagged: Greg Melino, Angela R., Matthew Melino, Eric Finnefrock, John Nagle , Randy Pfeifer
September 25, 2025
Tylor, Matt, Brandon, and Luis are awesome in service! Quick fast and efficient service. Technician Nate is awesome and communicative throughout the whole process! Quick fast and efficient service. Technician Nate is awesome and communicative throughout the whole process! More
by viktoriaguy27
Other Employees Tagged: Greg Melino, Mike J., Alexandra S., Quoc H., Matthew Melino , Tylor, Nate, Luis, Brandon
September 16, 2025
The service department at Vision Hyundai Henrietta was professional and efficient. Scheduling was easy, staff were friendly, and my car was ready on time. Prices were fair, and they explained everything c professional and efficient. Scheduling was easy, staff were friendly, and my car was ready on time. Prices were fair, and they explained everything clearly without being pushy. I’ll definitely return for future service. More
by Dan
Other Employees Tagged: Greg Melino, Matt Chevier, Alexandra S., Matthew Melino, John Nagle
September 12, 2025
Very good service and the employees were friendly, took action in a timely manner . I will recommend Vision to others action in a timely manner . I will recommend Vision to others More
by GREENJOSEPH89
Other Employees Tagged: Mike J., Matt Chevier, Alexandra S., Quoc H., Matthew Melino
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