Joe Goas
Joe Goas at Audi Wyoming Valley

Joe Goas | Page 11

Service Advisor

Audi Wyoming Valley

1470 PA-315, Suite 3
Wilkes-Barre, PA 18702

Contact Me
4.8
335 Reviews

Dealership Experience

11 yrs, 8 mos

Industry Experience

44 yrs, 4 mos

Languages Spoken

English English

4.8

335 Reviews

Write a Review

335 Reviews of Joe Goas

November 29, 2024

Dealership Rating
Employee Rating

Everything the car was sent in for got done to the best capability and more. More

by Leeannr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 26, 2024

Dealership Rating
Employee Rating

Wonderful dealership great personal. Even though we had a snow storm and the driver couldn’t make it on Friday the service scheduled was moved to Saturday and wes completed on time! Kudo More

by moshe1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Brennan

November 24, 2024

Dealership Rating
Employee Rating

Joe welcomed me as soon as I arrived and was very professional. I had to wait for my car which is what planned and was told there was a place for me to plug in and work on my laptop. They said the wo More

by CHRIS KELLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Randy Hozempa

November 23, 2024

Dealership Rating
Employee Rating

Excellent service. Excellent explanation. Timely manner in the schedule. also, I will send the video of the car when they were fixing it. Very pleased with the service. More

by NIxxxxHSMART
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Laskowski, Mike Pizzo

November 15, 2024

Dealership Rating
Employee Rating

Impulse Audi purchase the staff was fantastic and helped me through the whole process. Easy purchase More

by plyoung719
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Troy Craig, John Laino

November 10, 2024

Dealership Rating
Employee Rating

Called for appt. Quoted almost 10 days out, asked if I could drop off early. Got a call later in the day with a quote, picked up at end of day. Awesome team there and More

by clockavich1367
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mindy Rogan

November 03, 2024

Dealership Rating
Employee Rating

Good service Reliable repair Prompt and very courteous I was extremely pleased Notified and updated me More

by rsfellinmd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Kutzor

Nov 08, 2024

Audi Wyoming Valley responded

Thank you so much for sharing your kind feedback! We're absolutely thrilled to hear that you had such a positive experience with our service department. Providing reliable, prompt, and courteous service is always our top priority, and it’s wonderful to know that we met your expectations. We’re also glad that our team kept you informed and updated throughout the process. If you ever need anything else, don't hesitate to reach out—we’re always here to help. We look forward to serving you again in the future

November 01, 2024

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Employee Rating

I dealt with helpful and courteous employees. I felt like my car was in good hands while it was in their care. They communicated with me frequently and I appreciated that aspect. More

by Jennifer Stone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 08, 2024

Audi Wyoming Valley responded

Thank you so much for sharing your experience with us! We're thrilled to hear that you found our team helpful and courteous throughout your visit. It's always our priority to ensure our customers feel confident and well-informed, and it’s wonderful to know that you felt your car was in good hands. We understand how important communication is, and we're happy to hear that the updates we provided helped make your experience even better. Your feedback truly means a lot to us, and we’re grateful to have had the opportunity to assist you. If you ever need anything in the future, please don't hesitate to reach out—we’re here to help!

November 01, 2024

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Employee Rating

Very clean, neat, fast and friendly environment. Always feel extra special when coming here. The service is absolutely amazing and they always go above and beyond for their customers! More

by C-Dog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Brennan, Steve Jesuit

Nov 08, 2024

Audi Wyoming Valley responded

Thank you so much for taking the time to leave such a kind and thoughtful review! We're absolutely thrilled to hear that you've had such a positive experience with us. It truly means a lot to know that you feel extra special every time you visit – that's exactly what we aim for with each and every customer! We're also glad to hear that our clean, neat environment and our fast, friendly service have left a lasting impression. Your feedback really motivates us to continue going above and beyond to provide amazing service. We look forward to welcoming you back soon and making your next visit just as great! If there's anything we can do for you in the future, don't hesitate to reach out. Thanks again!

October 31, 2024

Dealership Rating
Employee Rating

Audi of Wyoming Valley is always a 10 out of 10…. Truly a fantastic dealership… I would never go anywhere else… More

by mpotora
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 01, 2024

Audi Wyoming Valley responded

Thank you so much for your kind words! We're thrilled to hear that Audi Wyoming Valley is your top choice and that you've had consistently great experiences with us. Our team strives to create an exceptional experience every time, from providing a welcoming atmosphere to making sure every detail is covered. Your loyalty means a lot to us, and we’re here to support you with all your automotive needs, whether it’s finding your next Audi or simply helping you maintain your current one. Thank you again for your trust and for choosing us—looking forward to serving you for many more years to come!

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